Customer reviews for all refurbished items

Is Back Market a reliable website? Can Back Market be trusted? Are the items sold of good quality? What is the meaning of life? Are we alone in the universe? What is the airspeed velocity of an unladen swallow? So many questions so little time. But we'll try to answer (at least the vital ones) here.

Overall rating

413,835 verified reviews

Reviews

  • Jared E.

    Verified purchase

    Reviewed 4/14/26, United States.

    Phone arrived looking almost brand new and working perfectly. Shipped out extremely fast, and I received it in less than a week without any expedited shipping. Super happy with my purchase.

    Condition

    Excellent

    Purchased

    4/9/26

  • Hlib S.

    Verified purchase

    Reviewed 4/13/26, United States.

    The phone is amazing, no visible defects, 100% battery capacity and it came with a screen protector, literally it feels like new and I’m really glad I bought it.

    Condition

    Excellent

    Purchased

    4/8/26

  • Dylan W.

    Verified purchase

    Reviewed 4/13/26, United States.

    I ordered MacBook m1 8gb ram and 128gb ssd In fair condition And it turned out dang near flawless with new battery installed

    Condition

    Fair

    Purchased

    4/8/26

  • Casley C.

    Verified purchase

    Reviewed 4/13/26, United States.

    awesome condition. beyond happy tbh. some minor issues with booting into windows but I'm sending it off and getting it back in 3 days. love backmarket.

    Condition

    Excellent

    Purchased

    3/29/26

  • S J.

    Verified purchase

    Reviewed 4/12/26, United States.

    My device arrived on time packaged well with a charger. I didn’t expect it flawless excellent condition no scratches just like brand new hundred percent battery capacity beautiful phone.

    Condition

    Excellent

    Purchased

    3/31/26

  • Maria C.

    Verified purchase

    Reviewed 4/12/26, United States.

    It's in good condition. Waited a day for the case & screen protector but other than that it's a great phone.

    Condition

    Good

    Purchased

    4/3/26

  • Shamiya D.

    Verified purchase

    Reviewed 4/12/26, United States.

    I got the good condition and my Mac doesn’t have a scratch on it. It’s nice I love it and I’m really happy with back market I’d def buy again.

    Condition

    Good

    Purchased

    3/28/26

  • John S.

    Verified purchase

    Reviewed 4/12/26, United States.

    iPhone 15 Plus 256 GB looks brand new. By appearance only, it is Premium, like new, quality. Screen is in new condition. Charged to 100% no problem. Powered on as a new iPhone should. Walked me through the initial setup. Connected to 5G and wireless flawlessly. Hoping this will get my granddaughter thru college. The 2 year Allstate warranty provides some peace of mind. BackMarket is legit. Would buy again based on just the initial findings.

    Condition

    Premium

    Purchased

    3/22/26

  • Ed C.

    Verified purchase

    Reviewed 4/12/26, United States.

    perfect condition, still fast and beautiful considering how old it is, and was able to get it working without a Verizon sim so 5 stars

    Condition

    Excellent

    Purchased

    4/1/26

  • Paul B.

    Verified purchase

    Reviewed 4/11/26, United States.

    Dear Back Market, I am so impressed with my MacBook Pro. It shipped incredibly quickly and is in Excellent condition, even though it was graded "Good". I don't see any flaws at all. Got set up and was using it within about an hour of it being delivered. Compared to my 2015 MacBook Pro, the M1 chip is lightning fast. -Paul B.

    Condition

    Good

    Purchased

    4/7/26