Customer reviews for all refurbished items

Is Back Market a reliable website? Can Back Market be trusted? Are the items sold of good quality? What is the meaning of life? Are we alone in the universe? What is the airspeed velocity of an unladen swallow? So many questions so little time. But we'll try to answer (at least the vital ones) here.

Overall rating

413,275 verified reviews

Reviews

  • Nadhia V.

    Verified purchase

    Reviewed 8/13/25, United States.

    watch is in perfect condition. came in pretty quick, I believe it was five days. I was a little hesitant about ordering my device from here but now I’m ordering a new iPad for school and have told friends about back market.

    Condition

    Excellent

    Purchased

    7/28/25

  • Obrempong A.

    Verified purchase

    Reviewed 8/13/25, United States.

    I am amazed with the product I received. So neat and clean. No clearly visible scratches and after updating to Monterey everything looks as if I'm on the latest os. Speakers are good,screen intact. Battery count 42 which is good. Came with original magsafe 2 adapter. I didn't regret. Thank God I got something valuable from Backmarket. It's so legit and better than other I checked out. Keep it up. ✅ Shipping was fast delivered within 2 days

    Condition

    Good

    Purchased

    8/11/25

  • Ashley M.

    Verified purchase

    Reviewed 8/11/25, United States.

    It arrived as estimated and the packaging was minimal with the phone simply being in a box with bubblewrap, with a charger, and instructions. Looking at it, it is in fact flawless all around the sides, back, and screen. The only thing that places it in the good category is the camera area, it’s a bit dirty and has visible scratches with tiny chips, but the camera works perfectly fine. Other than appearance the performance of the phone is great. Everything is running smoothly so far on the first day and the battery health is at 90% which is great. Immediate yes. It’s been 3 weeks now and I believe it’s time for the update. It’s been perfect. I have not noticed any sudden damages or sudden glitches and inconsistencies. It works like a brand new phone. Everything feels new. Will I be purchasing from backmarket again, yes. 100%. The battery life on this phone is very good, lasts me entirely all day and I put it to charge at night at 20%. Absolutely in love. I will admit I was scared of being that small percentage of people who get a terrible phone but I didn’t and I’m very happy. I’ve checked the battery life and it has gone down to 89%, I’m not sure what it could be due to, likely from me allowing it to charge to 100% and more recently down to 10% but regardless I haven’t noticed any change in the battery life so if that’s important for you then there’s that.

    Condition

    Good

    Purchased

    7/26/25

  • Danny H.

    Verified purchase

    Reviewed 8/3/25, United States.

    Great watch! I ordered the “fair” quality and to me it is much more than fair! Perfect screen and back. Sides have maybe a tiny scratch but that’s it. Battery life is great and last 24 hours easily. Battery Haley’s is 88% which is great for an older watch. Well worth the money and cheaper than buying someone’s used watch with no warranty.

    Condition

    Fair

    Purchased

    7/22/25

  • Erick M.

    Verified purchase

    Reviewed 7/31/25, United States.

    Great deal on Switch pro controller. I ordered two from this seller and they both arrived in excellent condition as described. Packaged well and included the required usb-a to usb-c cable for each. Thumbs up.

    Condition

    Excellent

    Purchased

    7/17/25

  • Samuel G.

    Verified purchase

    Reviewed 7/24/25, United States.

    The prompt shipment of the product was greatly appreciated, and its arrival two days ahead of schedule was a significant benefit. Consequently, the device arrived in a condition that exceeded expectations, appearing exceptionally clean. Based on this positive experience, I would highly recommend this vendor for future technology purchases.

    Condition

    Good

    Purchased

    7/21/25

  • Rafael G.

    Verified purchase

    Reviewed 7/22/25, United States.

    really good product I receive it in good condition I give a 5 stars I will be buying a unlock iPhone soon I just ordered a iPad because I trust the products I have bought so far other than that good customer service from taina I'm happy so far thank u back market

    Condition

    Good

    Purchased

    7/16/25

  • Gary B.

    Verified purchase

    Reviewed 7/20/25, United States.

    This Galaxy 6 watch was received as expected in excellent condition. This is my third watch purchased from Back Market in the last few years and have been happy and completely satisfied with all. I will be purchasing other products as needed. Great company for your electronic needs at an affordable price.

    Condition

    Excellent

    Purchased

    7/7/25

  • Allyson O.

    Verified purchase

    Reviewed 7/20/25, United States.

    I forgot to redownload the app on my new phone! But it’s perfect, 100% battery. The only issue is that Bluetooth doesn’t work very good, but that’s just an issue with the phone model I knew about in research lol. I’m very happy with the phone, and the color was worth it!

    Condition

    Excellent

    Purchased

    7/3/25

  • Windsor L.

    Verified purchase

    Reviewed 7/17/25, United States.

    I was kinda scared ordering from this website but I caved in and I am happy I did. Even though I order “fair” quality the one I got looks spotless and runs very smoothly. The order was right on time, just waited a week which was fine with me. I’ll definitely be buying again from here!! And if you’re thinking about buying this, do it!!

    Condition

    Fair

    Purchased

    7/9/25