Customer reviews for all refurbished items

Is Back Market a reliable website? Can Back Market be trusted? Are the items sold of good quality? What is the meaning of life? Are we alone in the universe? What is the airspeed velocity of an unladen swallow? So many questions so little time. But we'll try to answer (at least the vital ones) here.

Overall rating

413,321 verified reviews

Reviews

  • James D.

    Verified purchase

    Reviewed 4/19/26, United States.

    I was very pleased with this transaction. Although I ordered a refurbished Galaxy S25 in "Fair" condition, it arrived on time with only a couple of minor scratches on the face and in perfect working condition (almost like new). I would recommend refurbished products on BackMarket again to my friends. Thanks BackMarket. JD

    Galaxy S25 128GB - Dark Blue - Locked T-Mobile

    Condition

    Fair

    Purchased

    4/10/26

  • India R.

    Verified purchase

    Reviewed 3/16/26, United States.

    Pretty good iPad! Smaller than I had expected but I love it. Minimal damage, overall a great iPad and runs perfectly.

    iPad 9.7-inches (2017) 5th gen 32 GB - Wi-Fi - Space Gray

    Condition

    Fair

    Purchased

    3/6/26

  • Andrew B.

    Verified purchase

    Reviewed 3/11/26, United States.

    It was in great condition. Delivered as promised. Works very well. Awesome company to buy from. Macbook Pro is like new condition.

    MacBook Pro Retina 16-inch (2019) - Core i9 - 32GB - SSD 1000GB

    Condition

    Fair

    Purchased

    2/25/26

  • Amber M.

    Verified purchase

    Reviewed 3/9/26, United States.

    I absolutely love my MacBook Pro! It exceeds my expectations and performs great! This is my third purchase from backmarket and I’m sure I’ll be back in the future.

    MacBook Pro Retina 15-inch (2019) - Core i7 - 32GB - SSD 512GB

    Condition

    Good

    Purchased

    2/23/26

  • Laura F.

    Verified purchase

    Reviewed 3/1/26, United States.

    My refurbished iphone 15 is in perfect condition! Back Market was easy to work with, their prices are very reasonable, and I feel so good about using a refurbished (good as new) phone and helping the planet!

    iPhone 15 128GB - Black - Unlocked

    Condition

    Good

    Purchased

    2/19/26

  • Dysani W.

    Verified purchase

    Reviewed 2/26/26, United States.

    I was sooooooo scared of ordering through here but I only had a budget of $400 for a new iPhone . And I had the iPhone 12 Pro , I wanted the 13 pro max. I knew I couldn’t afford it . I searched and made comparisons and ultimately went with back market . WHEN I TELL U THIS PHONE IS BRAND NEW 🆕! I WILLNEVER BUY ANYTHING FRESH AGAIN . Do u know how many iPhones I ran through? The 6 , the 6plus , the 12 the 12pro , the 14 , all full price . I JUST UPGRADED AT LESS THAN HALF THE PRice PLUS WARRENTY ?!?! Oh yeah I’m here to stay. NOT A SCRATCH ANYWHERE!!! I got the excellent condition! NEVER BUY IN FULL AGAIN !

    iPhone 13 Pro Max 128GB - Graphite - Unlocked

    Condition

    Excellent

    Purchased

    2/22/26

  • Jacquline L.

    Verified purchase

    Reviewed 2/20/26, United States.

    I received the iMac in good packaging, it arrived as advertised & im really happy with my purchase. I would definitely use them again

    iMac 21.5-inch (Late 2013) Core i7 3.10GHz - HDD 1 TB - 8GB

    Condition

    Fair

    Purchased

    2/6/26

  • Shamika A.

    Verified purchase

    Reviewed 2/20/26, United States.

    so far it's great love everything ❤️ about it the price the fast shipping overall I love my ipad thank you back market

    iPad 10.2-inches (2020) 8th gen 32 GB - Wi-Fi - Space Gray

    Condition

    Fair

    Purchased

    1/30/26

  • Amy C.

    Verified purchase

    Reviewed 2/19/26, United States.

    My MacBook Pro arrived in a very timely manner. It was easy to set up and get all of my programs moved over to the new laptop. Everything is running smoothly. I am extremely pleased with my purchase!

    MacBook Pro Retina 13-inch (2020) - Core i7 - 32GB - SSD 512GB

    Condition

    Good

    Purchased

    2/5/26

  • Horace O.

    Verified purchase

    Reviewed 2/15/26, United States.

    great product and service. my Pixelbook Go was in excellent condition as advertised. will recommend to everyone checkout Back Market.

    Google PixelBook Go Core i7-8500Y 1.5 GHz 256 GB SSD - 16 GB

    Condition

    Excellent

    Purchased

    2/7/26