Customer reviews for all refurbished items

Is Back Market a reliable website? Can Back Market be trusted? Are the items sold of good quality? What is the meaning of life? Are we alone in the universe? What is the airspeed velocity of an unladen swallow? So many questions so little time. But we'll try to answer (at least the vital ones) here.

Overall rating

413,275 verified reviews

Reviews

  • Alejandro G.

    Verified purchase

    Reviewed 4/11/26, United States.

    Battery capacity is 88% which is great for a used machine. I'm very happy with this MacBook pro. Its from 2021 but the M1 chip feels like 2026 performance!

    Condition

    Good

    Purchased

    3/25/26

  • Alyx A.

    Verified purchase

    Reviewed 4/5/26, United States.

    It came two days later I think? SO QUICK. And beautiful omg it’s so nice and smooth and I’ll FOREVER shop here over Amazon and other refurbished sites.

    Condition

    Premium

    Purchased

    3/26/26

  • Tim D.

    Verified purchase

    Reviewed 3/16/26, United States.

    All is good Back Market is the best when it comes ti giving items a rebirth,Refurbished items alway’s seem to be skipped but Back Market is my new stomping ground.My LG OLW480BK is just as good as if i got direct from the Manufacturer… Thank you BM..

    Condition

    Excellent

    Purchased

    3/3/26

  • Nigeria G.

    Verified purchase

    Reviewed 3/9/26, United States.

    I’m 3 days in and I love it!! I got the Microsoft surface laptop 3 13inch (2019) 16gb SSD and 256gb of storage. I bought it in excellent condition.. when I got the laptop It was only one small, minor scratch, and a barely noticeable dent… I’m honestly not complaining! For a refurbished laptop, my battery in 81% health.. the battery life was 40% and I was able to upgrade the Windows 10 to Windows 11 Pro within 24 hours.. you can do a lot with this laptop, I typically bought this laptop for music being that I’m pursuing my career now, the speakers have excellent base structure.. very loud compared to any other laptop I ever had.. it. It has face recognition, LED keyboard that has three functions (dim, medium and bright), the fan is in the back of the laptop, which I really love.. it’s 100% silent unless I play major games and you’ll start hearing the fan… this is the second time back market caught my interest to purchase and honestly don’t have anything bad to say about this.. I literally got what I paid for and I am so glad I did!!!!

    Condition

    Excellent

    Purchased

    3/3/26

  • Jef L.

    Verified purchase

    Reviewed 3/4/26, United States.

    I’m very impressed with the Apple Watch Ultra 2 I received from Back Market. The watch arrived in excellent condition exactly as described, and it looks almost brand new. Setup was quick and easy, and all the features work perfectly. The battery life is strong, the screen is bright and responsive, and the build quality feels premium. I use it daily for workouts, tracking my health, and staying connected, and it performs flawlessly. Buying refurbished saved me money while still getting a high-quality device. I would definitely recommend Back Market to anyone looking for reliable refurbished tech.

    Condition

    Excellent

    Purchased

    2/19/26

  • Michael M.

    Verified purchase

    Reviewed 2/19/26, United States.

    Good purchase. I’ve owned the Jabra Elite 75T previously and got a good deal on Back Market rebuilt earbuds. They work great, arrived promptly. Happy customer.

    Condition

    Good

    Purchased

    2/6/26

  • Maryan P.

    Verified purchase

    Reviewed 2/16/26, United States.

    The iPad seems in perfect condition. After using it daily for about 10 days, I find no problems. It looks like new, battery charges quickly and lasts all day. The entire purchase experience was A++ from order form to communication to delivery. On time, in fact 2 days early. If I had a criticism it would be that that BackMarket is unreachable by email or phone. I wanted to send them a comment and you simply can't. Odd. I would totally use them again--I buy refurbished often.

    Condition

    Premium

    Purchased

    2/3/26

  • Charles B.

    Verified purchase

    Reviewed 2/15/26, United States.

    The phone is flawless both with the screen and the case. Hard to tell what may have been refurbished if anything. The battery is at 85% which was a bit disappointing but it holds a charge for as long as 2 days with light use. I am not constantly on my phone. I have had no notifications that the battery or screen has been replaced. My plan is to use this phone for the next few years and then upgrade it through BackMarket. The iPhone 14 is a big upgrade from my iPhone SE 2020. And I got a $50 trade in so a win.

    Condition

    Excellent

    Purchased

    1/30/26

  • Giovanni H.

    Verified purchase

    Reviewed 2/15/26, United States.

    I picked up a refurbished Mac Studio (Late 2022, M1 Max, 32GB RAM / 512GB SSD) and it honestly marked a turning point in my workflow. For context — this isn’t a casual web-browsing machine in my house. This is my production desk. I run video editing, audio work, recording sessions, screen capture, and day-to-day operational planning from this system. I needed something that behaves like an appliance, not a project. Out of the box the condition was better than expected. No cosmetic surprises, clean ports, and it booted like a brand-new Mac. Setup was uneventful — which is exactly what I wanted. A workstation should disappear and let you work. Performance is the real story. The M1 Max completely changed how I edit. Timeline scrubbing in Final Cut is instant, 4K footage doesn’t choke the system, and exporting video is no longer something I schedule my day around. The biggest difference though is consistency — no thermal noise, no random slowdowns, no “let me restart before recording.” I can hit record and trust it. The 32GB unified memory matters more than people realize. I can run video editing, audio processing, browser tabs, and recording software at the same time and the system stays stable. That reliability is what I actually bought. Why refurbished? Because this machine hits a performance tier that would have been financially irrational for me to buy new. Through Back Market I essentially moved into a professional-grade workstation for the price of a mid-range consumer computer. That changes the equation for creators and remote professionals. I didn’t buy a gadget — I bought stability. The Mac Studio became the anchor of my home studio and removed friction from my work. That’s the real value. Overall: extremely satisfied with both the device and the refurbished experience.If you want, I can also compress that into a shorter “5-star quick review” version — Back Market sometimes highlights the concise ones more.

    Condition

    Excellent

    Purchased

    2/6/26

  • Rosa H.

    Verified purchase

    Reviewed 2/12/26, United States.

    The iPad Air works great, cannot tell it’s been refurbished. Communication about my order was seamless. The charger cable does not work but I have many extra cables at home so it was not a huge problem.

    Condition

    Excellent

    Purchased

    1/25/26