Customer reviews for all refurbished items

Excellent condition. Transfer of data from my old phone was surprisingly simple and easy. The phone itself works great and has plenty of storage space. My wife’s old phone is next on the list to be replaced. Thank you for your quality products at great prices.

Honestly was in almost perfect condition I have no complaints great company i highly recommend them al definitely be buying from them in the future. Btw the 16 inch is very heavy so make sure you know what your doing if your planning on getting this model

so far this device is basically flawless. the interior screen was impeccable and the frame is almost flawless with scuffs that i only notice while deep cleaning and looking really close and a very small minor mark on the front screen that i only see when the screen is black. very happy with even fair condition

I am so happy with this purchase! The laptop looks brand new! No scratches, no signs of wear, nothing. It works beautifully and was exactly what I hoped for. I would 100% recommend Back Market and this seller. Amazing experience from start to finish! I’m beyond satisfied with my purchase. Five stars!

This is by far the best experience I’ve had with ordering from Backmarket, the phone is in perfect condition. There’s a few scuffs on the sides but the screen is perfect and the battery is at 100% capacity, which I was not expecting ordering it in Fair condition. Overall I’m super happy with this phone!

I was definitely skeptical about the app at first but I tried it and it worked smoothly and perfectly and the phone came in 2 days. If yall really do want a phone thats really good condition, buy one of these phones from back market.

The new-to-me phone got here in a jiffy. I took it to VZ to set up with my existing number. No glitches, but the camera is better than my Pixel 7a's. It's a little larger (1/4" more in length and width). I get 2+ days from a charge. The few dings on the metal surrounding the lenses are masked by the case I got for it. The screen protector self-attached. I think it's a great upgrade and a steal at that.

I will always come back to Backmarket. In fact I have been convincing my friends to start using it. I got my laptop in perfect condition. It works perfectly, no issues. Even though I choose fair, what I got had no dent, no sign of usage at all, no scratches, I was really surprised. Thank you Back Market. You are the best

I'm impressed with how quickly it was delivered – only 2 days! I chose the fair quality and even then, it looks pretty darn good. Screen looks great and there's just some scuffing on the sides of the phone. The screen protector was put on kinda funky so I'm gonna have to fix that myself, but it's not a big deal at all.

The whole Back Market process was so smooth and transparent. I had plenty of options and price ranges, along with a quick delivery of the phone I choose, plus you paid postage to return my old phone. That’s a real win win win, in my book!