Customer reviews for all refurbished items

Is Back Market a reliable website? Can Back Market be trusted? Are the items sold of good quality? What is the meaning of life? Are we alone in the universe? What is the airspeed velocity of an unladen swallow? So many questions so little time. But we'll try to answer (at least the vital ones) here.

Overall rating

413,191 verified reviews

Reviews

  • Isaiah B.

    Verified purchase

    Reviewed 4/12/25, United States.

    I rate this 5 stars because I’m super impressed with back market, and Certified Refurbished, they meant it when it said excellent, there was no scratches, no dents, nothing, and an extra bonus was it came with 100% battery health, I’ve never bought from apple before and I feel proud to be apart of back market in helping the world, even though I didn’t get the experience of opening a apple box it still feels like I did, so Thanks to all of you that made this possible for me and everyone else, I really appreciate it!

    Condition

    Excellent

    Purchased

    4/7/25

  • Jebastin R.

    Verified purchase

    Reviewed 3/7/25, United States.

    This is my first time using apple product and i really loved this mouse that too refurbished. I bought the excellent condition one , appearance wise very new no trace of any scratches . Very satisfied with performance and the battery life too. It already came with good charging percent. Its been 3 days since it arrived

    Condition

    Excellent

    Purchased

    2/25/25

  • Jon P.

    Verified purchase

    Reviewed 2/19/25, United States.

    I received my Motorola g play today and I thought it was going to be refurbished but it is not. It's a beautiful heavy weighed phone like the newer Samsung 20 model phones 📱. The only thing is that it don't have fast charge. Other than that iam perfectly satisfied and will not buy another from a carrier other Back Market. This is my 2nd phone in less than 2 month's. The 1st one was the Samsung a10e, which is very small a 5"6 inch screen, so I decided to purchase a bigger size phone and went with the Motorola. I already ordered the case and it will be in by Friday. Thank you Back Market you have a purchaser for life.

    Condition

    Good

    Purchased

    2/15/25

  • Jill S.

    Verified purchase

    Reviewed 12/30/24, United States.

    I love my Apple Watch. It works perfectly. I had tried all types of other smart watches from Garmin, Amazon and Fitbit but all of them felt clunky and lacking what I really needed. This watch has made my life 100x easier by connecting seamlessly with my iPhone. I am so happy that I could get it at only a fraction of the cost of a new one. I will always buy refurbished from this site for all my tech needs from now on.

    Condition

    Good

    Purchased

    12/11/24

  • Wesley D.

    Verified purchase

    Reviewed 4/29/26, United States.

    Purchased for my stepsons, girlfriend. Arrived on time. Packaging was perfect. There wasn't any signs of being "used". Had an 89% charge. Pulled Straight Talk SIM from old phone, and it transfered perfectly with no hiccups. After trying with other sellers, I'd never go back. Highly recommended Back Market. Thank you for a wonderful experience!

    Condition

    Excellent

    Purchased

    4/24/26

  • Harshita S.

    Verified purchase

    Reviewed 4/29/26, United States.

    OK, so first of all I don’t usually write reviews but this time I had to come and write and tell you guys that the phone is amazing. I ordered in premium condition and it does not have any single scratch or any signs of use and the battery is 100% I think this was the best purchase from back market. I was spectacle about the phone, but it’s so amazing.

    Condition

    Premium

    Purchased

    4/26/26

  • Keely S.

    Verified purchase

    Reviewed 4/22/26, United States.

    I needed a new iPad with a decent amount of space for nursing school, and this one came across just in time at an affordable price!!! I love it, overall I have had a great experience. Only thing that scared me was it didn’t respond to zooming in, but once I restarted the iPad it went back to normal functionality in which I could deal with restarting in the long run due to the age.

    Condition

    Excellent

    Purchased

    4/9/26

  • Matthew O.

    Verified purchase

    Reviewed 4/19/26, United States.

    My experience with BackMarket was 10/10! I was looking to grab an m1 air off of Facebook marketplace as a backup rig for playing guitar when a buddy told me about this site. Not only were the prices cheaper here including tax, but I ordered the absolute cheapest condition (fair) and there was only a single ding on the back of the device that is not noticeable at all. Battery life/screen/keyboard all perfect. Came a day quicker than quoted! My only complaint was receiving a tiny non-OEM charger that was probably no more than a 6' cable that puts out 12w.

    Condition

    Fair

    Purchased

    4/5/26

  • Robert W.

    Verified purchase

    Reviewed 4/19/26, United States.

    The Phone is absolutely amazing!! Now I want from the Pixel 4 to the 7 pro so keep that in mind. Phone arrived in flawless condition and very quick. Battery life after all day of use had never been below 60. Ever aspect from ordering the phone to using it have been above and beyond. I haven't even sat down to learn all the features yet. Had I known that switching phones now is basically click in the USB C and wait 5 mins I would have gotten a new one 3-4 years ago!

    Condition

    Excellent

    Purchased

    4/10/26

  • Torrie J.

    Verified purchase

    Reviewed 4/10/26, United States.

    So this is my first time purchasing a laptop, but I’ve purchased through back market before. I ordered a fair condition MacBook but there’s no way this is fair. This is in excellent and heavy on the excellent condition!! I couldn’t be any happier thank you so much back market!!! a MacBook for under $500 and it’s a $2,000 device absolutely a deal!!

    Condition

    Fair

    Purchased

    4/9/26