Customer reviews for all refurbished items

Is Back Market a reliable website? Can Back Market be trusted? Are the items sold of good quality? What is the meaning of life? Are we alone in the universe? What is the airspeed velocity of an unladen swallow? So many questions so little time. But we'll try to answer (at least the vital ones) here.

Overall rating

413,275 verified reviews

Reviews

  • Molly31906 B.

    Verified purchase

    Reviewed 9/3/25, United States.

    I chose excellent condition gen 1 pixel watch, since it was on a sale for around 45 dollars. When it arrived I wasn't expecting a brand new watch in box! It could have been resealed but even if it was, it was definitely convincing enough for me and it works great for my pixel 6a. Thanks!

    Condition

    Excellent

    Purchased

    8/17/25

  • Kimberly L.

    Verified purchase

    Reviewed 9/2/25, United States.

    This is my very first purchase from Backmarket. I'm beyond impressed with the quality of the MacBook Pro that I received. It's in excellent condition and perfect for what I need. I've been recommending Backmarket to my friends, family and co-workers!

    Condition

    Good

    Purchased

    8/28/25

  • Sandra D.

    Verified purchase

    Reviewed 8/21/25, United States.

    GREAT!! I was iffy at first because of some bad reviews, but it came looking new and had a good battery life of 80%. I recommend BackMarket! Its better than buying refurbished items from, lets say best buy. Trust me on this guys!

    Condition

    Excellent

    Purchased

    8/3/25

  • Rose S.

    Verified purchase

    Reviewed 6/30/25, United States.

    I was a little bit skeptical about getting a refurbished phone, but when I received it, I was so surprised about the quality of the phone. It looks and works like a brand-new phone. The battery health is at 100%. I bought this phone as a gift for my dad and the red one for my mom, an upgrade from their iPhone 8 Plus. I didn’t know that I would get such quality for a lesser price.

    Condition

    Excellent

    Purchased

    6/14/25

  • Vitaly U.

    Verified purchase

    Reviewed 6/20/25, United States.

    looooove! i upgraded to the apple watch ultra and my partner got my SE - no new electronics in this household!! only second hand. the price was fantastic, and it was delivered 5 days sooner than expected! 10s across the board!

    Condition

    Excellent

    Purchased

    5/21/25

  • Michelle H.

    Verified purchase

    Reviewed 6/18/25, United States.

    Just as described. I Love it. My old series 3 was so out dated. The upgrade to the 7 is amazing. Love the new watch faces especially. I was hesitant with a refurbished watch; however, you can’t tell this one is. I did buy a new band for it and a watch cover to add some bling to it. Happy customer here 😃

    Condition

    Good

    Purchased

    5/31/25

  • Rose S.

    Verified purchase

    Reviewed 6/18/25, United States.

    I was a little bit skeptical about getting a refurbished phone, but when I received it, I was so surprised about the quality of the phone. It looks and works like a brand-new phone. I bought this phone as a gift for my mom, an upgrade from the iPhone 8 Plus. I didn’t know that I would get such quality for a lesser price.

    Condition

    Excellent

    Purchased

    6/14/25

  • Sergey U.

    Verified purchase

    Reviewed 4/21/25, United States.

    pretty amazing 0 scratches anywhere (especially camera lenses - super clean) I’ve bought on amazon ‘excellent’ condition (its dogshit) and certified refurbished from Apple Store, this premium condition here is just as good as apple certified but like 300$ cheaper, would buy over apple certified again if in stock

    Condition

    Premium

    Purchased

    4/4/25

  • Isaiah B.

    Verified purchase

    Reviewed 4/12/25, United States.

    I rate this 5 stars because I’m super impressed with back market, and Certified Refurbished, they meant it when it said excellent, there was no scratches, no dents, nothing, and an extra bonus was it came with 100% battery health, I’ve never bought from apple before and I feel proud to be apart of back market in helping the world, even though I didn’t get the experience of opening a apple box it still feels like I did, so Thanks to all of you that made this possible for me and everyone else, I really appreciate it!

    Condition

    Excellent

    Purchased

    4/7/25

  • Jebastin R.

    Verified purchase

    Reviewed 3/7/25, United States.

    This is my first time using apple product and i really loved this mouse that too refurbished. I bought the excellent condition one , appearance wise very new no trace of any scratches . Very satisfied with performance and the battery life too. It already came with good charging percent. Its been 3 days since it arrived

    Condition

    Excellent

    Purchased

    2/25/25