Customer reviews for all refurbished items

Is Back Market a reliable website? Can Back Market be trusted? Are the items sold of good quality? What is the meaning of life? Are we alone in the universe? What is the airspeed velocity of an unladen swallow? So many questions so little time. But we'll try to answer (at least the vital ones) here.

Overall rating

413,004 verified reviews

Reviews

  • Marlon j Z.

    Verified purchase

    Reviewed 3/1/26, United States.

    The Lenovo Thinkpad X1 Carbon, it's a great laptop for the price, solid materials, compact and light design, keyboard is really good I enjoy it, quality of screen it's ok for a business laptop. The only thing I don't like is the speakers, the volume is very low, regardless that I'll recommend it.

    Condition

    Fair

    Purchased

    2/15/26

  • Ari M.

    Verified purchase

    Reviewed 2/22/26, United States.

    It’s amazing! I love the color the screen was perfect and clean as it should’ve been! The black outline complements the color so well. It works smooth and so far no problems! I loved switching to this phone from the IPhone 15 Pro Max, lol Samsung is way better.

    Condition

    Excellent

    Purchased

    2/13/26

  • Sara S.

    Verified purchase

    Reviewed 2/1/26, United States.

    I’m very satisfied with my Dell laptop. It offers excellent performance, a sleek design, and a high-quality display. The system runs smoothly, and the keyboard and trackpad are comfortable for long use.

    Condition

    Excellent

    Purchased

    1/17/26

  • L'tahjio M.

    Verified purchase

    Reviewed 12/25/25, United States.

    I COULDN’T WAITTT! I couldn’t wait to leave a review for this marvelous product and seller. Which is crazy because this is my first time leaving a detail review of a product and I’m glad to let you guys know that I am ULTIMATELY pleased! I got a MacBook Pro 16” Core i7 16gb 512g for my girlfriend for christmas because she’ll be starting school in January. She was expecting an Ipad which I considered, but her ultimate goal was a MacBook due to the cost to buy one brand new from Apple, so this product definitely met the standard of GREAT quality on a Very Veryy friendly budget lol. No signs of damages whatsoever. It literally looks brand new, as I got the Excellent version. I wanted it to be perfect because she was going into her school year with an old HP laptop that runs on 4GBRam which is awful because Windows 11 was installed. So I had to downgrade her to Windows 10 just so it could run somewhat smoothly. She had a meeting with zoom with her fellow classmates and was limited to what she could’ve done which was very frustrating for her. I felt her pain, but had to keep it cool because I knew what was on the way lol. So I want to express a deep deep thank you to the seller for this pristine product man. It’s not even mine and I’m happy haha! I was iffy about the site but was highly recommended by a friend of mine and with me doing extensive research on reviews, it swayed me to make the decision. Again, I am very much so pleased and I’ll be back FOR SURE!!!!

    Condition

    Excellent

    Purchased

    11/26/25

  • Abdiel Q.

    Verified purchase

    Reviewed 11/4/25, United States.

    Switching over to the iPhone 16 was great! It was really easy to switch from an older iPhone to the iPhone 16 with the eSIM because I didn't have to "open up" my phone and re-install my SIM or bother with changing to a nano-SIM card.

    Condition

    Premium

    Purchased

    10/12/25

  • Paul E.

    Verified purchase

    Reviewed 10/24/25, United States.

    I recently purchased a MacBook Pro Retina 13-inch (2020) - Core i7 - 32GB from Back Market, and I couldn’t be happier. The laptop arrived quickly, was packaged securely, and looks and performs like new. Everything runs smoothly, and the condition exceeded my expectations. It’s clear that Back Market takes quality seriously. I’ll definitely be buying from them again—highly recommend!

    Condition

    Excellent

    Purchased

    9/13/25

  • Jonathan N.

    Verified purchase

    Reviewed 10/16/25, United States.

    This is the 3rd item I've received from this seller, and just like the previous 2, this "fair" condition Macbook Pro didn't have any indication that any human has ever touched it before. Excellent across the board. When it's time for another upgrade, I know who I will be ordering from.

    Condition

    Fair

    Purchased

    9/13/25

  • Malak M.

    Verified purchase

    Reviewed 10/15/25, United States.

    I’m super happy with my purchase! The MacBook Pro looks and works like brand new — fast, clean, and exactly as described. Shipping was quick and packaging was safe. Back Market never disappoints! Highly recommend 👍🏻

    Condition

    Good

    Purchased

    10/10/25

  • Lewis C.

    Verified purchase

    Reviewed 10/15/25, United States.

    this is my first time purchasing phone here, i got an excellent iphone 15, with 2 charge cycle ,100% battery health, and no scratching on the phone. this is amazing, in the future i would love to back here for another!

    Condition

    Excellent

    Purchased

    9/14/25

  • Teresa C.

    Verified purchase

    Reviewed 10/8/25, United States.

    very nice i feel i have a new iphone xs max, shipping very fast and package very good& safety. iphone xs max its my dream phone before but i can,t afford, through back market my wish and my dream phone comes true.

    Condition

    Good

    Purchased

    10/3/25