Customer reviews for all refurbished items

Is Back Market a reliable website? Can Back Market be trusted? Are the items sold of good quality? What is the meaning of life? Are we alone in the universe? What is the airspeed velocity of an unladen swallow? So many questions so little time. But we'll try to answer (at least the vital ones) here.

Overall rating

413,004 verified reviews

Reviews

  • Jessica L.

    Verified purchase

    Reviewed 1/31/26, United States.

    The discount I saved on buying used was more than I could have ever imagined. The condition may be listed as "Good", but it should be listed as Great. This machine is glorious. Battery life is superb. Loving the larger screen so much more, as I'm coming from a 12-inch 2017 MacBook. I did not realize how much I missed all of the ports as much as I did. So happy with my purchase and have been telling all of my friends to shop refurbished and save some coins.

    Condition

    Good

    Purchased

    1/14/26

  • Alexandra B.

    Verified purchase

    Reviewed 4/29/26, United States.

    AMAZING!! Ordered “Good” and it almost feels brand new. Highly recommend this seller. So happy I chose the refurbished route!! THANK YOU! Only tiny issue was a very very small screen crack. Idc considering how good the price is tho!

    Condition

    Good

    Purchased

    4/22/26

  • Brandon C.

    Verified purchase

    Reviewed 4/26/26, United States.

    Everything is great. Console looks and plays great. Getting more and more difficult to find the original model Nindendo DS in great overall condition but this one was a good example. Minor wear but overall a very good system. Would absolutely purchase from this seller again. Thank you!

    Condition

    Excellent

    Purchased

    4/13/26

  • Yesenia T.

    Verified purchase

    Reviewed 4/25/26, United States.

    This iPad sounds and has way better features then my iPhone 12. A little heads up though it only goes up to 16ios so no updates no new apps or anything you can bypass by signing into your apple store with your iCloud account but it will still be outdated. Either way came in perfect condition great speakers and quality the condition doesn’t give fair it gives brand new. Came in one day after ordering great packaging equipped with charger cable and block. It came fully charged too!!!!Amazing also I swear I’m not a bot 6767676767 noodles no packett

    Condition

    Fair

    Purchased

    4/22/26

  • Tanada R.

    Verified purchase

    Reviewed 4/18/26, United States.

    I bought this iPad for my daughter. It came in literally 3 days. We were both excited it was bigger than expected and so far everything is working perfectly !! Depending on how long it last will determine if I get me a phone from here !

    Condition

    Excellent

    Purchased

    4/15/26

  • Tracy E.

    Verified purchase

    Reviewed 4/8/26, United States.

    I really appreciated the super fast shipping. The MacBook Air looks practically brand new, functions well, and has a great battery life. It was listed as “fair” condition, but would consider it “good.” I’m very pleased and will come back to Back Market for any other computing needs I may have in the future. Thanks!

    Condition

    Fair

    Purchased

    3/24/26

  • Kye B.

    Verified purchase

    Reviewed 2/9/26, United States.

    So far great and by great I mean fantastic I mean it came in the original box and foam and wow. This is the second gaming monitor I've got at back market the first a acer predator that is 3 to 5 yrs old now I can't remember but it's still going strong as ever. If I didn't know it was refurbished I would have never guessed. Great work great price great motive. Just great. Lol

    Condition

    Good

    Purchased

    1/26/26

  • Tori O.

    Verified purchase

    Reviewed 2/9/26, United States.

    Everything came in earlier than expected! The iMac was in the original box!! Came two days earlier than expected! I also want to add that the IMac comes with a Magic keyboard and Magic Mouse! And I did not see any reviews mention it! And it also still has Apple care on it!! I am so excited! 😆 love my new iMac set up!!

    Condition

    Excellent

    Purchased

    1/26/26

  • Synjyn C.

    Verified purchase

    Reviewed 11/11/25, United States.

    it says the condition is fair but it's in immaculate condition, not a single mark on the screen or frame. they really went above and beyond to restore and refurbished this Samsung Galaxy Z Fold 3!! I've been using it for a couple days now and can honestly say when I'm ready to upgrade to the next fold I will certainly be using BackMarket again! #LifeTimeCustomer

    Condition

    Fair

    Purchased

    11/6/25

  • Roy D.

    Verified purchase

    Reviewed 5/19/25, United States.

    Hi, I Bought the MacBook Air 2017 & Everything Went Great Paid For Overnight Because Im Impatient But Everything Went Smoothly I Ordered It In Good Condition And Honestly This Device Was A Steal It Literally Is Flawless Like Out Of The Box Brand New Flawless ...The Only Problem I Had Was After 3 Days The Laptop Stopped Charging With The Provided Charger So I Called Apple Support and Got The solution (it matters what wattage your charger is) seller sent a 60w charger and MBA 2017 takes 45w just decided to order one on amazon and everything is working smoothly again ....other than that little problem I would definitely recommend blackmarket for refurbished devices will be purchasing again in the future !

    Condition

    Good

    Purchased

    5/13/25