APAC SOLUTIONS

Seller reviews, items and info

Approved seller with 4/5 Stars ratingTrusted on Back Market for 5 years

Based in United States

Overall rating

358 verified reviews

Rating details

  • Battery

    4/5

  • Shipping

    4.2/5

  • Lens & Camera

    4.3/5

  • Accessories

    4.1/5

  • Packaging

    4.3/5

  • Overall performance

    3.9/5

  • Appearance

    4.2/5

Reviews

  • Bryan C.

    Verified purchase

    Reviewed 3/4/24, United States.

    I purchased this phone two months ago in anticipation of my current phone dying. Upon receipt of the refurbished Pixel 4a, I had no issues setting up the phone except there is no IMEI number associated with the phone. In the settings there is no IMEI number. I took the phone to Verizon and they couldn't tell me why there wasn't an IMEI number. The sim card in my current phone I am still using, works with a very old phone I still have so it's not a SIM card issue. I tried resetting the phone but the same issue remains: there is no IMEI number in the phone settings. I've submitted a help ticket through your website; if they are unable to find a solution I expect a new Pixel 4a to be sent since you sold a refurbished phone with no IMEI number. I will be happy to resubmit a new review should if my issues are properly resolved.

    Condition

    Good

    Purchased

    1/3/24

  • Teresa A.

    Verified purchase

    Reviewed 5/5/22, United States.

    Product arrived on time and well-packed and sealed. Considering that it is a refurbished phone of a "Fair" level, I'm very happy with it! It looks brand new and works well. The battery does seem to need be charged about every few hours depending on how much I use it, but for my purposes, it is everything I need. I would definitely purchase from this seller again.

    Condition

    Fair

    Purchased

    4/23/22

  • Prakash P.

    Verified purchase

    Reviewed 4/9/25, United States.

    Perfect

    Condition

    Fair

    Purchased

    3/19/25

  • Kathy R.

    Verified purchase

    Reviewed 3/23/25, United States.

    Once I got all my info and apps transferred successfully I've loved my new to me phone.

    Condition

    Good

    Purchased

    3/11/25

  • Nabeel A.

    Verified purchase

    Reviewed 1/16/24, United States.

    Excellent packaging and phone was wiped clean

    Condition

    Good

    Purchased

    1/7/24

  • Richard C.

    Verified purchase

    Reviewed 1/11/24, United States.

    Love it. Great condition and fast. Perfect size.

    Condition

    Good

    Purchased

    12/10/23

  • Steve G.

    Verified purchase

    Reviewed 5/14/23, United States.

    I have only had the phone a few days. Shipping was fast. Appearance of the phone is good. Was easy to transfer data, emails, phone lists, etc over. Phone has a few quirks so I am having to watch a lot of YouTube so I can learn how to fix some of the settings. Voice turn by turn navigation is difficult to fix. Even YouTuber's had a variety of solutions and some worked and some didn't. Overall, I am reasonably happy but need some more time for a full evaluation.

    Condition

    Excellent

    Purchased

    4/30/23

  • Shanice H.

    Verified purchase

    Reviewed 6/6/25, United States.

    It is working perfectly

    Condition

    Fair

    Purchased

    5/20/25

  • Holly L.

    Verified purchase

    Reviewed 11/30/21, United States.

    I bought quite a few things for my first time purchasing from Back Market (genius name by the way!). I trusted in what their mission was so highly that I decided to take that chance and let me tell you something. . . It was the best decision I could've ever made when it comes to purchasing electronics. You can't beat their deals--> Their one year warranty that comes with every electronics purchase, 30 day money back guarantee if you change your mind, their high expectations for quality from their refurbishing technician choices, and outstanding customer service. I would rather buy from BackMarket rather than anywhere else souly because of those solid reasons! I do not work for them nor am I being paid to give a review. This is my God honest opinion, 100% genuine. I absolutely recommend buying any electronics you need from BackMarket.com, if your not buying from them, then your getting ripped off! Who cares if it is refurbished! Their products look great. The fair condition isn't bad and the price is even better. This Google Pixel 3 XL. . . I fell in love with it and it works amazingly. The battery drains a little quickly but that may just be from me being on it so much. It doesn't bother me one bit. I always keep a portable charging block with me everywhere I go anyways. If your on the fence about purchasing from Back Market, don't be. Just do it. They have you covered for one entire year for free and you can always send back what your not satisfied with within 30 days and recurve every penny you spent back. I got my family Apple Air 2 tablets for Christmas. I could never afford anything like that of it wasn't for Back Market. What an amazing company and your saving e-waste which makes it even sweeter of a deal! Do your research before you choose a new phone and make sure it's the best fit for you so you don't have to return it because you didn't like something about it, but that doesn't really matter considering the shipping is as fast as the speed of light. Free 3 day shipping! I'm so obsessed and impressed. Keep up the good work guys!

    Condition

    Good

    Purchased

    11/16/21

  • Anna B.

    Verified purchase

    Reviewed 1/3/24, United States.

    Phone works great and matches the description. Please make sure to read everything so that there is no surprise when you get the phone. Shipping was good. Happy with purchase.

    Condition

    Good

    Purchased

    12/18/23

3 products