Refurbished price:$486.00
Versus $1,199.99 new

Based in United States
Battery
4.1/5
Shipping
4.4/5
Lens & Camera
4.2/5
Accessories
3.1/5
Packaging
4.1/5
Overall performance
3.7/5
Appearance
4.5/5
Reviewed 1/25/26, United States.
Purchased a reconditioned Samsung phone from Back Market after reading positive endorsement by consumer advocate Clark Howard. I was delighted with the shopping/fulfillment experience. Phone arrived on time and works like new. No suggestions for improvement.
Condition
Excellent
Purchased
1/10/26
Reviewed 3/23/26, United States.
Absolutely happy with my purchase. There was a delay in shipping, but Backmarket reached out and kept me informed all along the way. That is why I keep coming back after all these years! I highly recommend Backmarket to everyone who will listen!
Condition
Excellent
Purchased
3/5/26
Reviewed 2/9/26, United States.
The device itself worked well, arrived pretty quickly, and looked as I expected, but it was locked to a carrier despite ordering an unlocked device. (Confirmed with carrier and with BackMarket after lengthy chats with both of them). Given the option to have them send a replacement or get a refund, I decided on refund. BackMarket also wouldn't offer any trade-in value for my current phone (also a Pixel 7a). Google was selling a brand new Pixel 9a for about $100 more than BackMarket is selling the refurbished 7a, but with up to $90 trade-in for my current phone... I wanted to love BackMarket and maybe I'll try again in the future, but the math didn't math this time around.
Condition
Excellent
Purchased
1/26/26
Reviewed 4/27/26, United States.
Condition looks fine. Works ok except for touchscreen issues: intermittently certain buttons or areas are non-responsive. Troubleshooting recommends software update, but apparently it's not supported.
Condition
Excellent
Purchased
4/13/26
Reviewed 4/8/26, United States.
The Moto G Power was in excellent condition. It is a great phone and a great value for the money. I could have spent 2.5 x ona Samsung. This one has the same specs.
Condition
Excellent
Purchased
3/27/26
Reviewed 3/17/26, United States.
Came fast. Phone was in excellent condition as ordered. No issue so far. Well worth the price. For less than 200$ im satisfied.
Condition
Excellent
Purchased
3/10/26
Reviewed 3/6/26, United States.
because it was formerly an ATT phone it was more difficult to set up and transfer to Verison. It still has some glitches because it seems it was ATT first. I cant get the ATT off of it. But otherwise I really like the phone.
Condition
Excellent
Purchased
2/18/26
Reviewed 4/20/26, United States.
Arrival was one day late Phone is beautiful 😍 I was a bit disappointed that the stylus is not the smart stylus that can trip the camera.
Condition
Excellent
Purchased
4/9/26
Reviewed 4/24/26, United States.
Muy bueno en excelente condición y la calidad uff de maravilla
Condition
Excellent
Purchased
3/27/26
Reviewed 4/2/26, United States.
Your customer service representative, Maria, has not responded to my prior communication regarding a critical issue with the price I originally paid. If I do not receive a response by Thursday, April 2, 2026, at 2:30 PM Eastern Standard Time, I will interpret this lack of response as a deliberate disregard of the matter and as an attempt to require me, as a disabled customer, to pay more than the original purchase price for the Samsung Galaxy A42. Under these circumstances, I will proceed with initiating a chargeback through my bank. I respectfully request that you review the attached photographs of the damaged device, along with the accompanying video, and provide a prompt response to your customer service team. If you wish to resolve this matter amicably and ensure that I receive a new replacement device that is free of scratches and fully functional, I am willing to consider removing my review once a satisfactory resolution is provided. Moreover, I kindly request that the replacement device be delivered within a prompt turnaround time. Thank you for your immediate attention to this matter. Sincerely, Denise Bowen
Condition
Excellent
Purchased
3/13/26