BuyRefurbished

Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for 7 years

Based in United States

Overall rating

3,251 verified reviews

Rating details

  • Accessories

    4.2/5

  • Appearance

    4.4/5

  • Battery

    4/5

  • Lens & Camera

    4.3/5

  • Overall performance

    4.1/5

  • Packaging

    4.5/5

  • Shipping

    4.5/5

Reviews

  • Kaleb R.

    Verified purchase

    Reviewed 10/24/24, United States.

    The laptop is exactly as advertised. It works well, and looks and feels brand new. I have three small complaints, one of which is mostly my fault. 1. I apparently didn't do enough research on the laptop. the specs looked great (plenty of storage, ram, a good CPU, and a high clock speed) but the GPU is kind of lacking. 2. The laptop seems to have some security software and features intended for a corporate work laptop. I don't think these features are stock from HP, but i could be wrong. None of these have gotten in the way of anything thankfully. 3. The mic doesn't work! i'm fairly sure its a driver issue tho.

    Condition

    Excellent

    Purchased

    10/14/24

  • Anirudh R.

    Verified purchase

    Reviewed 11/11/23, United States.

    I got the excellent model for $319. The delivery via UPS was slow, but the laptop is in great condition. I bought it as a gift for a relative, and I'm sure he would be happy. You can't tell that it's a refurbished model, the screen looks great, body is sturdy, and overall the laptop feels very slick. Thanks backmarket.

    Condition

    Excellent

    Purchased

    11/4/23

  • Joshua M.

    Verified purchase

    Reviewed 12/31/24, United States.

    Back Market's service is top-notch! I couldn't recommend them more for anyone looking for tech without spending an arm and a leg. I've had this IdeaPad for a couple weeks now and it's working great for all the tasks I've needed it for and more.

    Condition

    Excellent

    Purchased

    12/13/24

  • Tim T.

    Verified purchase

    Reviewed 11/3/24, United States.

    Laptop came in great condition. Screen was IPS instead of TN so viewing angles are excellent. Keyboard is backlit as well, which was a nice surprise. Some of the RAM is soldered onto the motherboard, but there is 1 SODIMM slot for expansion. The i5 1235U model has the larger battery size, which is great for longer unplugged run times, but that uses up the space a SATA drive could use, so storage is limited to the single M.2 slot. USBC port does power delivery so it has multiple ways to charge. All in all, great laptop for my needs, even better price. Would definitely recommend this site and the seller for their speed, QC, and inventory.

    Condition

    Excellent

    Purchased

    10/23/24

  • Carol D.

    Verified purchase

    Reviewed 2/21/24, United States.

    I LOVE my refurbished iMac 21.5" desktop computer. It looks brand new! It arrived faster than I expected. Thank you so much!

    Condition

    Excellent

    Purchased

    2/5/24

  • Joseph M.

    Verified purchase

    Reviewed 2/16/26, United States.

    Headphone jack is broken and had to open the enclosure to reseat a chassis fan that wasn't being detected, but otherwise works well enough with a USB headphone jack adapter as I'm using this to power a wall-mounted DIY arcade machine.

    Condition

    Fair

    Purchased

    2/4/26

  • Kaitlyn P.

    Verified purchase

    Reviewed 9/29/25, United States.

    Beautiful laptop. Received in excellent condition. Everything runs perfect. Shipping was prompt, no issues.

    Condition

    Excellent

    Purchased

    9/7/25

  • Steve S.

    Verified purchase

    Reviewed 9/17/25, United States.

    Better than I expected. Looks and works like brand new. Packed well and shipped quickly. Can't thank you enough.

    Condition

    Excellent

    Purchased

    8/29/25

  • Ian R.

    Verified purchase

    Reviewed 4/21/25, United States.

    This is at least the second time but maybe the third I’ve purchased from Back Market. I ordered this Chromebook and it did not entirely fit the item description. I was specifically looking for 13” Chromebook that was not a touch screen and of traditional clamshell design. The Chromebook arrived and it was a touchscreen model and also the 2-in-1 design. Meaning the screen folds all the way around converting to a tablet. These are considered upgrades by most people however for my use I don’t need them. After using for a day or two I decided to keep the device, and I am happy with it. It checks all the boxes for my needs. Something lightweight and small for going everywhere with me, as I’m a grad student. Price was great. $150-160. One last bit it is the item listing indicated it had a micro SD slot. It does not have one. I blame some of this on Acer because they change specs/features constantly even though the items model numbers are the same. I’ll buy from Back Market again.

    Condition

    Excellent

    Purchased

    4/2/25

  • Willis B.

    Verified purchase

    Reviewed 10/7/24, United States.

    The Hp Zbook 15-inch (2019) , your Laptop is very good product and fast. I have not experienced any problems on it for now. But the battery runs down in a hour and the charger get hotter, but it functions well and gave me good outputs. Thanks for services

    Condition

    Excellent

    Purchased

    9/24/24

536 products