BuyRefurbished

Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for 7 years

Based in United States

Overall rating

3,252 verified reviews

Rating details

  • Accessories

    4.2/5

  • Appearance

    4.4/5

  • Battery

    4/5

  • Lens & Camera

    4.3/5

  • Overall performance

    4.1/5

  • Packaging

    4.5/5

  • Shipping

    4.5/5

Reviews

  • Bennett G.

    Verified purchase

    Reviewed 9/4/23, United States.

    I’ve had it for a few days now and used it and it really seems great! It runs smoothly and doesn’t buffer often, has great sound, and the touchscreen is AMAZING. My only problems so far is that 1. The trackpad doesn’t always register your touch at first, and takes about an extra inch of swipe to recognize that you’re touching it, and 2. The computer did not come with a backlit keyboard like it was advertised in photos and how the same model has. A little annoying, but not the end of the world. Will recommend!

    Condition

    Excellent

    Purchased

    8/28/23

  • Colt T.

    Verified purchase

    Reviewed 8/1/23, United States.

    Product came in safe container and well packaged. The condition was amazing! It seemed like it was essentially brand new fresh out of the box, even though I know it was refurbished. I've been using it for about a month now, and it runs great! Definitely recommend using this refurbisher, really good work overall.

    Condition

    Excellent

    Purchased

    7/6/23

  • Jim K.

    Verified purchase

    Reviewed 7/23/23, United States.

    Lighting-fast shipping, great communications, and a quality refurbished product, as described -- what's not to like? I'm very pleased with my purchase and plan to bookmark your site for future computer needs. Keep up the good work.

    Condition

    Excellent

    Purchased

    7/14/23

  • Shaun F.

    Verified purchase

    Reviewed 3/20/26, United States.

    Working great

    Condition

    Excellent

    Purchased

    3/4/26

  • Abdoulaye K.

    Verified purchase

    Reviewed 2/22/26, United States.

    It’s been almost 2 weeks now that I purchased this Elite book , the package showed it was delivered and I never received it . I have contacted their customer service via chat. Waited five days for a response. Then I kept replying back to the email saying they were going to look into this missing package. I haven’t heard back. At this point, I’m wondering if I should just file a fraud report with my bank because this is just unacceptable

    Condition

    Fair

    Purchased

    2/9/26

  • Athar G.

    Verified purchase

    Reviewed 2/9/26, United States.

    Condition

    Fair

    Purchased

    1/28/26

  • K.s. B.

    Verified purchase

    Reviewed 1/15/26, United States.

    We successfully installed Linux and are using it for development and testing.

    Condition

    Excellent

    Purchased

    12/12/25

  • Lane S.

    Verified purchase

    Reviewed 12/31/25, United States.

    Unit’s screen would fade in and out from working to not working (black screen). Sent unit back and was refunded immediately upon BackMarket receiving the unit.

    Condition

    Fair

    Purchased

    12/18/25

  • Stephen R.

    Verified purchase

    Reviewed 9/7/25, United States.

    Second purchase! Both in great shape and I am happy.

    Condition

    Excellent

    Purchased

    8/22/25

  • Alfreda A.

    Verified purchase

    Reviewed 9/7/25, United States.

    I am very happy with my purchase and it was packed very well.

    Condition

    Excellent

    Purchased

    8/24/25

527 products