BuyRefurbished

Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for 7 years

Based in United States

Overall rating

3,227 verified reviews

Rating details

  • Accessories

    4.2/5

  • Battery

    4/5

  • Lens & Camera

    4.3/5

  • Overall performance

    4.1/5

  • Appearance

    4.4/5

  • Packaging

    4.5/5

  • Shipping

    4.5/5

Reviews

  • Benedict M.

    Verified purchase

    Reviewed 3/1/26, United States.

    The device came as expected, in perfect condition. Who would have thought that a refurbished laptop would look so brand new and work just like a new one. Everything from the specs, camera, microphone, fingerprint are all working fine. No scratches or signs of breaking due to falling.

    Condition

    Excellent

    Purchased

    2/20/26

  • Marlon j Z.

    Verified purchase

    Reviewed 3/1/26, United States.

    The Lenovo Thinkpad X1 Carbon, it's a great laptop for the price, solid materials, compact and light design, keyboard is really good I enjoy it, quality of screen it's ok for a business laptop. The only thing I don't like is the speakers, the volume is very low, regardless that I'll recommend it.

    Condition

    Fair

    Purchased

    2/15/26

  • Harald F.

    Verified purchase

    Reviewed 3/16/26, United States.

    Everything is ok, fast delivery and the laptop looks like new ! Far away from just a “ fair” condition! We will buy from you guys again and we bought already a couple of other devices!

    Condition

    Fair

    Purchased

    3/1/26

  • Alexandr N.

    Verified purchase

    Reviewed 2/16/26, United States.

    These laptops are power beasts in a lightweight form factor. The laptop was in a very fair good condition. Thinkpads are notorious road warriors.

    Condition

    Fair

    Purchased

    2/2/26

  • Yetsenia T.

    Verified purchase

    Reviewed 2/10/26, United States.

    The laptop is in great condition, it looks brand new. The performance is great. I’m very happy with my purchase

    Condition

    Excellent

    Purchased

    1/24/26

  • J. scott B.

    Verified purchase

    Reviewed 3/31/25, United States.

    Thank you Back Market, for your service as the go between service for connecting buyers and refurbishers of various products. This was my first experience of both purchasing a refurbished iPhone, and trading in my previous iPhone, from other than Apple direct. I did my research first to be sure of how I could ensure the best outcome, and this is my advice to others: Purchase a refurbished iPhone described as no less than “Excellent” condition. It may cost you a little more than lesser condition described refurbished iPhones, but you likely will be more satisfied with the condition of the device you receive. I wanted to trade in my excellent condition iPhone XR and purchase an iPhone 13 Mini 256GB in color green. I was unable to acquire the iPhone 13 Mini 256GB in green as neither new nor refurbished direct from Apple. So I had to look elsewhere. That is where Back Market came in. I really like the fact that Back Market gives a 30 day return policy in case you are not happy with the item you receive, and an automatic 1 year warranty for issues beyond the first 30 days. I’m very happy with both the purchase and trade-in experiences. Just FYI: Each transaction, the purchase and the trade-in, was separate, and dealt with different refurbishers. It would be best to not start a trade-in transaction until after you receive your refurbished purchase and are happy with it.

    Condition

    Excellent

    Purchased

    3/6/25

  • Yuri S.

    Verified purchase

    Reviewed 10/24/24, United States.

    Omg. Laptop arrived very well packaged, fast delivery and it looked brand new, performance was flawless and easy to set up. I'm a huge skeptic and this is 2nd purchase this month from Backmarmet , Z Fold was earlier this month and it works great 👍. I won't be going back to big box stores nor online stores. Thats right - forget PC Richards etc. Backmarket has replaced them all and has my endorsement !!!!!

    Condition

    Excellent

    Purchased

    10/22/24

  • Lynda W.

    Verified purchase

    Reviewed 3/23/26, United States.

    One of these days, I'm going to purchase an item in fair condition and it will actually be in fair condition and I will be disappointed. This item exceeded my expectations and I am quite happy with it, especially the money savings.

    Condition

    Fair

    Purchased

    3/10/26

  • Sterling C.

    Verified purchase

    Reviewed 3/9/26, United States.

    Everything’s going great with my Mac computer no signs of slowing down nor up! Glad it was a purchase I made a decision to make since I’ve been wanting one for a while now. I want to thank the people over at Backmarket.com which is one of the best websites ever i come to shop with for a hot second now, plan to du business with you all in the future as long as you’ll have me! My new years is just starting with this piece of work! I love it! S. Jah

    Condition

    Fair

    Purchased

    2/25/26

  • Scott G.

    Verified purchase

    Reviewed 12/15/25, United States.

    This is apparently a brand new unit from Lenovo - I am just guessing that it's a corporate order that got canceled. It was an unused retail-box unit but tagged in their system as "sold without warranty." Obviously, that does not refer to whatever warranty they're providing via backmarket.

    Condition

    Excellent

    Purchased

    12/10/25

329 products