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Seller reviews, items and info
Approved seller with 4.5/5 Stars ratingTrusted on Back Market for
Overall rating
186 verified reviewsRating details
Battery
4.5/5
Lens & Camera
4.7/5
Shipping
4.7/5
Accessories
4.4/5
Packaging
4.7/5
Overall performance
4.4/5
Appearance
4.6/5
Reviews
Daniel C.
Verified purchaseReviewed 8/18/22, United States.
Product arrived very carefully packed. The grade B on this chromebook was very conservative as it was hard to tell this was not a brand new item. The unit booted up fine and it did have a touch screen as adverised. Battery life has been excellent. I am verry happy with this purchase. I would buy again without hesitation.
Condition
Good
Purchased
8/3/22
Robert B.
Verified purchaseReviewed 10/14/21, United States.
I was out of town for a few weeks and was able to inspect my new HP Chrome Book as soon as I returned. I was really impressed with the packaging of this product. Bubble wrap and custom file sleeve to protect it in shipment was outstanding. The Chrome Book itself looked like it was brand new, not a mark on it anywhere ! It was already preloaded with Google IOS which saved some setup time and everything I tried to use so far works just perfectly. This is probably the fourth item that I purchased from Back Market and with their 12 month guarantee in place I'm happy to come back to this site to purchase any electronic that I need and is backed by them. They honored one warranty return for me with no hassles already and were true to their word which makes them a top notched trusted consumer supplier in my book. Thank you Greg and all your team mates for supplying me an excellent needed service, you guys rock !!!
Condition
Excellent
Purchased
9/28/21
Stephen N.
Verified purchaseReviewed 9/22/21, United States.
I honestly thought this was brand new after I unwrapped this chrome book. I was sealed in a plastic bag, properly packaged for shipment. I bout a previous used by another company a year ago for almost double and it was way smaller and a samsung, this HP is nice, solid great display and with power cord, fired right up and working as soon as plugged in. Great value for $94.
Condition
Excellent
Purchased
9/15/21
Gary P.
Verified purchaseReviewed 11/4/21, United States.
This is my first purchase from Back Market. Before I go into a long explanation let me say how impressed I am. I got a "good" rated 2012 Macbook pro and I can't understand how this isn't rated "mint"!? Impressed is really an understatement! I am a Windows guy (network sysadmin actually) who has recently discovered Apple, well obviously I knew about Apple, but never used anything other than an ipod years ago. I've always used Windows based PC' and laptops and Android phones. My wife got an iphone for the first time about a year ago and I "learned" what I needed to in order to help her set it up and figure out how to use it. A few months ago I was given the opportunity to try out a 2014 mac mini that I still have. I was intrigued and began working with the mini and really enjoyed it. Recently became interested in getting a used Macbook to see how far I want to take this. Did a lot of research and chose Back Market and couldn't be happier! This laptop really could have been marketed as excellent! Time to dig in and play with it some but it is working great so far and I am really happy with this purchase! Thanks Back Market! This will certainly not be my only purchase from you!
Condition
Good
Purchased
10/30/21
Tracey E.
Verified purchaseReviewed 12/19/21, United States.
I choose good condition for my labtop and when it came in it was in perfect shape, if I was to nick pick the only thing I could find was the sticker had some wear and tear lol, jk. I couldn't be happier with the condition, price, product and how fast I received it after I ordered it. Back market is an awesome site and I would recommend buying from them. I know I definitely will be buying from them again!
Condition
Good
Purchased
12/8/21
Ashley B.
Verified purchaseReviewed 11/27/22, United States.
I was very pleased and surprised when I received my iPad. I did buy the excellent rated one and it literally looks brand new. From the actual iPad to the charger it is all very nice and clean no scratches or flaws and seemingly so far works wonderful!
Condition
Excellent
Purchased
11/16/22
Steven M.
Verified purchaseReviewed 9/8/22, United States.
Works perfectly. Just like new. So happy with delivery, came in 2 days. No scrapes, scratches or anything to make me think it was refurbished. Gonna get two more. One for my daughter, one for my office. Thanks.
Condition
Excellent
Purchased
8/26/22
Sheri H.
Verified purchaseReviewed 6/17/22, United States.
I am really enjoying this iPad. It arrived on time, in great shape, with everything I needed. I am so happy that I chose Back Market for this purchase. I have tried other sellers and the tablets always had some kind of mechanical or technical problem. Back Market also checked in with me at every step. It was a nice purchasing experience.
Condition
Good
Purchased
5/20/22
Diego R.
Verified purchaseReviewed 2/25/22, United States.
The product arrived in a box that was properly packed with material to keep the computer safe. The computer looks almost completely new. I have not had any problems with the computer so far. I am very satisfied with this order and it arrived within 3 days of ordering.
Condition
Excellent
Purchased
2/14/22
Debbie W.
Verified purchaseReviewed 1/1/22, United States.
This review is all about customer service and communication. The product I received was as advertised - it was perfect - and we ended up not needing it after Christmas Day. So I opted to return it. I'm impressed with the amount of communication I received from BackMarket. I was initially contacted by their Customer Service. They also provided a communication portal between me and the seller - this works splendidly and facilitates the process smoothly. I heard from the seller quickly, too. Then BackMarket provided a return label! Way to take care of your customers ... that was a great way to make the return have no speedbumps on its way back. While my purchase was returned, I've already recommended BackMarket to several friends and coworkers.
Condition
Excellent
Purchased
12/20/21