Cellphone Depot

Seller reviews, items and info

Approved seller with 4.5/5 Stars ratingTrusted on Back Market for 4 years

Based in United States

Overall rating

698 verified reviews

Rating details

  • Battery

    4.4/5

  • Shipping

    4.7/5

  • Lens & Camera

    4.7/5

  • Accessories

    4.4/5

  • Packaging

    4.7/5

  • Overall performance

    4.5/5

  • Appearance

    4.8/5

Reviews

  • Gianina L.

    Verified purchase

    Reviewed 12/15/23, United States.

    It's good. I love upgrading to a used-but-very-good phone that's 2 models or so behind the current.

    Condition

    Excellent

    Purchased

    11/27/23

  • Sean L.

    Verified purchase

    Reviewed 1/7/23, United States.

    I ordered 3 S20-FE 5G SM-G781U1 phones. I had to return one that wouldn't charge, they replaced it quicker than expected. At the end of the day all 3 phones worked great, I had a mix of Straight Talk and Verizon, 0 issues. I had to make sure I got the U or U1 model, and this seller delivered! Thank you so much, made Christmas work great for my sons and father in law. I'll be back for more! Regards. Sean L.

    Condition

    Excellent

    Purchased

    11/29/22

  • Annie R.

    Verified purchase

    Reviewed 8/21/23, United States.

    I love the phone it looks and works like brand new. Thank you

    Condition

    Excellent

    Purchased

    8/15/23

  • Tamara B.

    Verified purchase

    Reviewed 6/4/23, United States.

    I could not believe extremely great quality of the phone I received!!! I am super happy with my purchase and will definitely order again ☺️♥️

    Condition

    Excellent

    Purchased

    5/22/23

  • Darin F.

    Verified purchase

    Reviewed 5/7/23, United States.

    I got the s21 plus in excellent condition and it was just that. Super happy with it. Thanks backmarket for making it possible.

    Condition

    Excellent

    Purchased

    5/3/23

  • Rochelle H.

    Verified purchase

    Reviewed 5/4/23, United States.

    Shipping was fairly quick. Phone was in perfect condition! I'll definitely consider purchasing more items for my children.

    Condition

    Excellent

    Purchased

    3/11/23

  • Jennifer B.

    Verified purchase

    Reviewed 4/30/23, United States.

    I ordered the galaxy 21 ultra in excellent condition and that is exactly what I got..It looks brand new..it had a screen protector on it and I haven't found any flaws..it's working great and was able to connect it right up to my carrier..I am very happy with my purchase..no delays in delivery either..this is the 6th purchase from back market my household has made and again they have not disappointed ..

    Condition

    Excellent

    Purchased

    4/17/23

  • Sylvester P.

    Verified purchase

    Reviewed 4/24/23, United States.

    I'm EXTREMELY happy with my phone. I had some issues with my provider Xfinity switching service over and the setup took a good min( Samsung kept trying to for Bixby)but the phone works and I saved about $400. My only issue has been it rebooting but I THINK that's because of the case pressing buttons. Gonna troubleshoot later. Great phone-great service- great price. This is the 3rd or 4th phone I've purchased with BackMarket and I'll buy 3 more.

    Condition

    Fair

    Purchased

    4/10/23

  • Zachary E.

    Verified purchase

    Reviewed 4/23/23, United States.

    Device is in perfect condition and is working great! Wasn't sure how I was going to feel about Samsung's software but honestly liking it so far. Feels really nice to be using a premium device for an entry level price!!

    Condition

    Excellent

    Purchased

    4/10/23

  • Terry M.

    Verified purchase

    Reviewed 4/16/23, United States.

    The phone arrived in great condition. I performed the smart switch between my old and new phones. I had to perform several updates before the new cell functioned properly. The phone would not audibly ring when a call was coming thru. My carrier AT&T advised the new S series phones hadda glitch preventing incoming calls. They were able to rectify the issue and all is great now. Love the phone.

    Condition

    Excellent

    Purchased

    3/29/23

10 products