Cellphone Depot

Seller reviews, items and info

Approved seller with 4.5/5 Stars ratingTrusted on Back Market for 4 years

Based in United States

Overall rating

698 verified reviews

Rating details

  • Battery

    4.4/5

  • Shipping

    4.7/5

  • Lens & Camera

    4.7/5

  • Accessories

    4.4/5

  • Packaging

    4.7/5

  • Overall performance

    4.5/5

  • Appearance

    4.8/5

Reviews

  • Helder P.

    Verified purchase

    Reviewed 11/22/25, United States.

    Awesome deal

    Condition

    Good

    Purchased

    11/4/25

  • Joseph R.

    Verified purchase

    Reviewed 3/10/24, United States.

    The phone arrived in great shape and operates as expected so far. Pretty happy with this experience overall! 👍🏻

    Condition

    Good

    Purchased

    2/27/24

  • Jada C.

    Verified purchase

    Reviewed 7/27/22, United States.

    Phone is working like brand new. I couldn't be happier. So in love with it I was considering whether I'd be able to send it back to get refurbished in a few years just so I can use it over, and over, and over again.

    Condition

    Excellent

    Purchased

    7/14/22

  • Charles N.

    Verified purchase

    Reviewed 5/25/22, United States.

    I ordered my phone in "Excellent" condition and it arrived and behaves as advertised. It could definitely pass as a brand new phone, as its screen and body look impeccable, it operates without issues and the battery is excellent. I may stick to buying refurbished phones from now on instead of paying too much for a brand new model that doesn't buy me much more.

    Condition

    Excellent

    Purchased

    5/12/22

  • Pax B.

    Verified purchase

    Reviewed 1/1/24, United States.

    The phone was great. The only issue being the in screen fingerprint reader was difficult to set up and took about 10 tries.

    Condition

    Excellent

    Purchased

    12/19/23

  • Jennifer G.

    Verified purchase

    Reviewed 12/10/23, United States.

    Very nice deep cherry red. Lots of room for apps and more photos. The enlarged photo is still grainy, still trying to figure out how to fix this.

    Condition

    Good

    Purchased

    11/27/23

  • Amanda W.

    Verified purchase

    Reviewed 10/25/23, United States.

    I bought this phone for my elderly mother. I purchased an unlocked phone so she wouldn't have any issues. Unfortunately this phone isn't compatible with her carrier (Spectrum). I'm certain Backmarket will take care of the issue (this isn't my first purchase), but I might not still be at my mom's house when the new phone arrives, so I won't be able to set it up for her. Considering the specifics of this situation, I'm pretty disappointed.

    Condition

    Excellent

    Purchased

    10/8/23

  • Christiney R.

    Verified purchase

    Reviewed 10/15/23, United States.

    Amazing i didn’t expect that the phone would come with a case and scene protector but I’m glad I got this

    Condition

    Excellent

    Purchased

    6/28/22

  • Steven H.

    Verified purchase

    Reviewed 1/6/23, United States.

    Outstanding experience! Phone arrived ahead of schedule and well packaged. Phone was sold as "reconditioned" but it still had some of the original protective plastic on it. No defects - excellent condition and works as advertised.

    Condition

    Excellent

    Purchased

    12/24/22

  • William D.

    Verified purchase

    Reviewed 4/16/23, United States.

    I purchased a galaxy s21 ultra last year for myself. Recently I purchased another galaxy s21 ultra for my wife. Excellent product, never any problems, Back Market is my choice for reconditioned phones. Also they keep in touch to insure their customers are happy after the purchase..

    Condition

    Excellent

    Purchased

    3/8/23

6 products