Cellphone Depot

Seller reviews, items and info

Approved seller with 4.5/5 Stars ratingTrusted on Back Market for 4 years

Based in United States

Overall rating

698 verified reviews

Rating details

  • Battery

    4.4/5

  • Shipping

    4.7/5

  • Lens & Camera

    4.7/5

  • Accessories

    4.4/5

  • Packaging

    4.7/5

  • Overall performance

    4.5/5

  • Appearance

    4.8/5

Reviews

  • Luke F.

    Verified purchase

    Reviewed 1/18/23, United States.

    The back market service was great. Got what I ordered with updates and no issues. Unfortunately this phone is functionally quirky. Not the fault of back market, but the phone itself. Texting can be a pain as the swipe to text feature rarely gets words correct, and the autocorrect and word suggestion features are poor. Typing is difficult, and some of the navigations on the phone are irritating. Came to this from a Google pixel, and comparatively this phone is much more frustrating to use day in and day out.

    Condition

    Excellent

    Purchased

    11/21/22

  • Martell A.

    Verified purchase

    Reviewed 1/3/23, United States.

    Phone still had the protective film on it so it's essentially brand new. Battery seems ok. 2nd phone I've purchased with Back Market and it's all been good so far.

    Condition

    Excellent

    Purchased

    12/18/22

  • Marianne C.

    Verified purchase

    Reviewed 4/16/23, United States.

    Good quality phone, however it was not unlocked. My rvice provider had to help unlock phone, and asked where I bought it at. It is resolved now.

    Condition

    Excellent

    Purchased

    3/9/23

  • Robert S.

    Verified purchase

    Reviewed 2/26/23, United States.

    Phone is in truly excellent condition. Looks like brand new and shipping was quick too. I do wish there was a little bit of documentation on the phone itself but I can find most of what I need online. Only serious issue is that I'm having a lousy time getting it to work correctly with my Boost Mobile. Can't get 5G to work at all after two SIM cards and endless chat with the mediocre support. If I can't get that resolved I might have to reluctantly return the phone but I hope it won't come to that.

    Condition

    Excellent

    Purchased

    2/15/23

  • Christopher S.

    Verified purchase

    Reviewed 2/15/23, United States.

    this phone is way better than my last one. I will definitely be using you and have been telling everyone about the great deals

    Condition

    Excellent

    Purchased

    1/16/23

  • Levan J.

    Verified purchase

    Reviewed 2/1/23, United States.

    Yes can the connect to Verizon or pageplus because when you all ad told me any service will work. T-mobile pop up.

    Condition

    Excellent

    Purchased

    1/29/23

  • Maryann B.

    Verified purchase

    Reviewed 2/1/23, United States.

    I've only had the phone about 2 weeks. It was so easy to set it all up right from home. I'm very happy with the phone.

    Condition

    Excellent

    Purchased

    1/19/23

  • Leon B.

    Verified purchase

    Reviewed 8/29/23, United States.

    Auick

    Condition

    Excellent

    Purchased

    8/25/23

  • Sebastian C.

    Verified purchase

    Reviewed 7/12/23, United States.

    I was really happy until 2 weeks ago, in the screen it appears like a white line when its clear or day. not in the night. I have used 8 months.. works great but this is a problem not spected

    Condition

    Excellent

    Purchased

    10/27/22

  • Yasser S.

    Verified purchase

    Reviewed 6/21/23, United States.

    Fast shipping and just as described. Five stars

    Condition

    Excellent

    Purchased

    6/11/23

9 products