Certified Pros

Seller reviews, items and info

Approved seller with 4.1/5 Stars ratingTrusted on Back Market for 6 years

Based in United States

Overall rating

1,515 verified reviews

Rating details

  • Accessories

    4.2/5

  • Appearance

    4.1/5

  • Battery

    4.1/5

  • Lens & Camera

    4.3/5

  • Overall performance

    3.9/5

  • Packaging

    4.3/5

  • Shipping

    4.4/5

Reviews

  • Shawn D.

    Verified purchase

    Reviewed 3/5/25, United States.

    it looks brand new , even though it isn't

    Microsoft Surface Laptop 4 13-inch (2020) - Core i7-1185G7 - 16 GB - SSD 256 GB

    Condition

    Excellent

    Purchased

    3/3/25

  • Pradyumna B.

    Verified purchase

    Reviewed 2/8/25, United States.

    awesome

    MacBook Pro Retina 16-inch (2019) - Core i7 - 16GB - SSD 512GB

    Condition

    Good

    Purchased

    2/5/25

  • Donnah V.

    Verified purchase

    Reviewed 1/26/25, United States.

    So far good

    Microsoft Surface Laptop 3 13-inch (2019) - Core i5-1035G7 - 8 GB - SSD 256 GB

    Condition

    Excellent

    Purchased

    1/10/25

  • Ksenia P.

    Verified purchase

    Reviewed 12/29/24, United States.

    Great condition and good packaging! fast delivery as well

    iPad 10.2-inches (2021) 9th gen 64 GB - Wi-Fi - Space Gray

    Condition

    Excellent

    Purchased

    12/13/24

  • Curtis P.

    Verified purchase

    Reviewed 12/24/24, United States.

    iPads were in great condition very satisfied

    iPad Pro 10.5-inches (2017) 1st gen 64 GB - Wi-Fi + 4G - Space Gray

    Condition

    Good

    Purchased

    12/9/24

  • Oppong M.

    Verified purchase

    Reviewed 11/22/24, United States.

    the best

    Dell Chromebook 3100 2-in-1 11" Celeron 1.1 GHz - SSD 32 GB - 4 GB QWERTY - English

    Condition

    Good

    Purchased

    11/20/24

  • Maximilian B.

    Verified purchase

    Reviewed 11/10/24, United States.

    Visual condition as described. Battery health was at 95% and better than expected.

    MacBook Air (2020) 13-inch - Apple M1 8-core and 8-core GPU - 16GB RAM - SSD 1000GB

    Condition

    Excellent

    Purchased

    10/31/24

  • Yolin D.

    Verified purchase

    Reviewed 11/6/24, United States.

    very good for school

    Lenovo Chromebook 300E-T MediaTek 2.1 GHz 32 GB eMMC - 4 GB

    Condition

    Good

    Purchased

    10/18/24

  • Traci K.

    Verified purchase

    Reviewed 5/3/24, United States.

    My second iPad from you guys and I’m still impressed with the quality!! Laptop next! Thanks Back Market!!

    iPad Air (2013) 32GB - Space Gray - ()

    Condition

    Fair

    Purchased

    4/26/24

  • Wilnelia V.

    Verified purchase

    Reviewed 9/3/23, United States.

    This was not my first purchase with Backmarket! but it sure was the first worst experience. BEWARE!!! This seller shouldn’t be trusted. I had purchased an Oculus Quest 2 VR headset from them and it never worked since day one. I open a claim and backmarket asked me to sent back the item for a full refund, which I did shipped back! The seller took its sweet time to answer and when they did, their excuse was “had a problem with our platform”. A week later I notice that they only refunded me $8.45 out of the $352.75 - serious!? They responded 1 week later with “I will create the same promo code that you have used and in the next 24 business hours”. Ah uh!? It was more than 24 hrs! that past and after sending messages after messages, their next excuse was “Regarding your promo code, we are still waiting from an answer of our support team to provide me the correct promo code, please allow us 48 business hours and you will be receiving this through this conversation.” And after “48 Business Hrs” and more days of waiting they responded with “our team was doing our most to speed up the activation of your promo code. Fortunately, we have activated the token for you” Bang! The so call “promo code” was never valid! So I never got my refund and got scammed. Keep in mind, sellers can’t refund you back with a promo code, just in full through your method of payment. Buyers! Do your research on the seller who you will be buying from. I did it too late and right after I notice they were crafting so much excuses for a simple refund. They have been reported to the BBB by other buyers and have a bad rep of selling under other names too.

    Oculus Quest 2 VR headset

    Condition

    Good

    Purchased

    5/20/23

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