CertifiedDirect

Seller reviews, items and info

Approved seller with 4.4/5 Stars ratingTrusted on Back Market for 5 years

Based in United States

Overall rating

7,760 verified reviews

Rating details

  • Accessories

    4.3/5

  • Appearance

    4.4/5

  • Battery

    4.3/5

  • Lens & Camera

    4.6/5

  • Overall performance

    4.4/5

  • Packaging

    4.5/5

  • Shipping

    4.5/5

Reviews

  • Andrew G.

    Verified purchase

    Reviewed 12/2/24, United States.

    Good condition arrived much earlier than expected, no serious damage on the phone just a few scratches around front screen and sides; The back glass and cameras are flawless. 93% battery health along with Applecare+ till late next year. All in all a week later I am satisfied with this purchase.

    iPhone 15 Pro 128GB - Blue Titanium - Unlocked

    Condition

    Good

    Purchased

    11/19/24

  • Bill D.

    Verified purchase

    Reviewed 11/25/24, United States.

    This is the 3rd iphone I've purchased from Back Market, they all arrived in basically new condition. There customer service, pricing and shipping can not be beat. Very happy with my purchases and will definitely use Back Market for my next purchase.

    iPhone 15 Pro Max 256GB - Blue Titanium - Unlocked

    Condition

    Premium

    Purchased

    11/8/24

  • I'yanna P.

    Verified purchase

    Reviewed 11/21/24, United States.

    this was my first time ordering from black market and i was really nervous to order here due to some bad reviews i saw and some good ones. so i decided to take the risk and buy the iphone 16 in excellent condition. and to my surprise it was basically a brand new phone with 100% battery life. it had a like 1-2 very small scratches on the screen but u can only see it if u look real close and the screen is turned off. so if you want to take the chance at buying a phone from black market id recommend getting it from the seller certified direct.

    iPhone 15 128GB - Pink - Unlocked

    Condition

    Excellent

    Purchased

    11/15/24

  • Lesly C.

    Verified purchase

    Reviewed 11/18/24, United States.

    I like the feel of it. I was a little concerned buying from backmarket but my brother in law said he had gotten a phone from here and he loves it. Of course I choose the best condition phone and it had no scratches. I love it

    iPhone 14 Pro Max 512GB - Space Black - Unlocked

    Condition

    Excellent

    Purchased

    10/18/24

  • Lois C.

    Verified purchase

    Reviewed 11/18/24, United States.

    This is my 5th Back Market purchase. True to past experience, the item is in better condition than I expected, it shipped in a timely way with appropriate packaging for the delicate item, communications are clear and fun, and prices are great for the refurbished items. I have referred many people to Back Market, and will continue to shop here when I need something.

    iPhone 14 256GB - Midnight - Unlocked

    Condition

    Good

    Purchased

    10/29/24

  • Taylor L.

    Verified purchase

    Reviewed 11/11/24, United States.

    This is my third purchase in as many years from back market and each time I've been extremely happy. It's just like new, and I've never had any performances issues. My iphone was delivered quickly in perfect condition. I love back market bc it allows me to get new devices ethically and cheaper than buying from the big businesses. Yay!

    iPhone 14 Pro 256GB - Deep Purple - Unlocked

    Condition

    Excellent

    Purchased

    9/10/24

  • N jeffrey T.

    Verified purchase

    Reviewed 11/11/24, United States.

    I opted to purchase this iPhone in “good” condition, expecting a few light scratches on the body or case. I was very pleased to receive the phone and find it to be in almost “brand new” condition. The screen and body are in near perfect shape and the battery capacity is 88%. I would highly recommend BackMarket to anyone looking to buy a quality used iPhone at a great price.

    iPhone 14 Pro Max 128GB - Silver - Unlocked

    Condition

    Good

    Purchased

    10/28/24

  • Bradly A.

    Verified purchase

    Reviewed 4/22/24, United States.

    The phone I received was in near perfect condition, I am very pleased! I wouldn't be able to tell any difference between my refurbished phone I received vs if I had paid over $200 more for a new phone.

    iPhone 14 128GB - Midnight - Unlocked

    Condition

    Excellent

    Purchased

    4/8/24

  • Angel R.

    Verified purchase

    Reviewed 4/3/24, United States.

    i’ve been using this iPhone for 2 months and it’s been great. it came in really good condition with a charging cord and i like the look of the red. it’s best you get your phone from here so you get a deal on it instead of shelling out thousands of dollars a year. I would highly recommend this shop over all the other refurbished phone shops like plug.

    iPhone 14 Plus 128GB - Red - Unlocked

    Condition

    Excellent

    Purchased

    3/30/24

  • Laurie K.

    Verified purchase

    Reviewed 4/1/24, United States.

    After researching which phone I wanted and where to purchase a refurbished phone, I went to Backmarket. Found the phone I wanted and ordered it. Delivered promptly and in excellent condition, my new phone is wonderful! Works perfectly, looks new! I'm thrilled!

    Galaxy S22 Ultra 5G 128GB - Dark Red - Unlocked

    Condition

    Good

    Purchased

    3/15/24

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