pretty amazing 0 scratches anywhere (especially camera lenses - super clean) I’ve bought on amazon ‘excellent’ condition (its dogshit) and certified refurbished from Apple Store, this premium condition here is just as good as apple certified but like 300$ cheaper, would buy over apple certified again if in stock

I was really nervous about purchasing a refurbished phone. But because of the price difference, I decided to take a chance. I’m so happy I did! I have had zero issues. Setup went smoothly and the information that Backmarket sent walked me through what to do. It was so much easier than going into a store and having them do it. It took maybe 15 minutes to set up everything and transfer over info from last phone. And I’m not a very tech savvy person.

I bought this item spent $350 it said it would have micro scratches which is fine I understand it’s refurbished. Well I sent them a message with pictures there’s scratches all over my screen not micro scratches but deep scratches they said they could do a partial so I could get a case and screen protector or a full refund or replacement I tell them I want a partial because this isn’t worth $350 they state they are not allowed to give a partial refund and that I have the option to get a full refund or a replacement. Well why did you offer me partial In the beginning and then take it away? Now I had to wait 5 days for this phone for 2 days shipping I’ll have to send the phone back wait for it to reach them in a week wait a week for a refund or replacement after that so there’s a chance I’ll be without a phone for 3 weeks all because the phone has deep scratches and they now refuse to do a partial refund. Honestly it all feels like a scam at this point they offered me $111 for my iPhone 11 which is in perfect condition and then sent me this for $350 😭

My phone came in great condition and has been working with no issues. Great value for refurbished devices and I was able to trade-in my last iPhone purchased from Back Market to make the price even lower!

At first I was a little skeptical in ordering a refurbished phone because I didn’t know what to expect but I have no complaints, it’s like this phone was just pulled out of its original box. It works well and everything. Definitely recommend .

This phone was priced in GOOD condition, it had no glass scratches, case dings, or any other noticeable mars. Truthfully, I was expecting at least a case ding or a small glass scratch. I am pleasantly surprised with the exterior condition. I have been using it for a week and have not had any issues or problems whatsoever with its functionality. I am completely satisfied with my refurbished iPhone purchase from Back Market.