CertifiedDirect

Seller reviews, items and info

Approved seller with 4.4/5 Stars ratingTrusted on Back Market for 5 years

Based in United States

Overall rating

7,760 verified reviews

Rating details

  • Accessories

    4.3/5

  • Appearance

    4.4/5

  • Battery

    4.3/5

  • Lens & Camera

    4.6/5

  • Overall performance

    4.4/5

  • Packaging

    4.5/5

  • Shipping

    4.5/5

Reviews

  • Jay _.

    Verified purchase

    Reviewed 4/14/25, United States.

    Received the device one day earlier than expected. I purchased the device under fair condition and it looked nearly perfect , almost like it was brand new spare few a couple of very light scratches. Would more than likely order again and will recommend some friends 😊

    iPhone 12 mini 64GB - Black - Unlocked

    Condition

    Fair

    Purchased

    4/10/25

  • Jeremy R.

    Verified purchase

    Reviewed 3/26/25, United States.

    Phone was in perfect condition! I was a little nervous because I’ve never ordered a refurbished phone. This was a birthday present for my girlfriend and she absolutely loves it!

    iPhone 15 Pro Max 256GB - Natural Titanium - Unlocked

    Condition

    Premium

    Purchased

    3/3/25

  • David M.

    Verified purchase

    Reviewed 3/17/25, United States.

    The whole experience from ordering my phone to receiving it was great. Good price, easy ordering process, tracking the shipment was easy (not to mention it showed up two days before the original date). The quality of the phone was great you could only see minor scratches around the edge of the phone, it works as good as the one I previously owned. only bad thing I can say about the phone is that the battery does not last as long as I expected.

    Galaxy S22 Ultra 5G 128GB - Dark Red - Unlocked

    Condition

    Good

    Purchased

    2/27/25

  • Nina D.

    Verified purchase

    Reviewed 3/11/25, United States.

    The phones came in perfect condition !! the battery health is great too !! only con is a small scratch at the corner of the phone but that’s the experience of buying used phones ig, otherwise 8/10 experience

    iPhone 14 128GB - Blue - Unlocked

    Condition

    Good

    Purchased

    3/6/25

  • Susan M.

    Verified purchase

    Reviewed 3/10/25, United States.

    Absolutely wonderful service. Love the iphone 14 ProMax....Shipping was perfect. The phone's condition is perfect and it is working perfectly. I am 100% satisfied and have shaved BackMarket with my friends and family!

    iPhone 14 Pro Max 128GB - Deep Purple - Unlocked

    Condition

    Good

    Purchased

    2/23/25

  • John M.

    Verified purchase

    Reviewed 3/5/25, United States.

    Ordered in good condition, screen and back are perfect. All functions work great and battery came at 87%. I was hesitant buying used but I’m happy with my purchase! A few scuffs on the edges, but that was expected ordering a refurb device. Highly recommend!!

    iPhone 13 128GB - Midnight - Unlocked

    Condition

    Good

    Purchased

    3/2/25

  • Shirley L.

    Verified purchase

    Reviewed 2/27/25, United States.

    I am very happy with the iphone15 pro purchase. Selected premium grade essentially received almost a new phone with maximum battery capacity at 100%. I've been looking for this phone for a while glad I selected Back Market. I'll definitely recommend!

    iPhone 15 Pro 128GB - Natural Titanium - Unlocked

    Condition

    Premium

    Purchased

    2/5/25

  • Total W.

    Verified purchase

    Reviewed 2/26/25, United States.

    I was nervous since I’ve never purchased a refurbished phone before and certainly not online. All my worried for naught! The phone is perfect and exactly what i was hoping for.

    iPhone 13 128GB - Midnight - Unlocked

    Condition

    Good

    Purchased

    2/7/25

  • Leanna R.

    Verified purchase

    Reviewed 2/19/25, United States.

    I’m actually obsessed with it! When I first got the iPhone in a “Good” condition, there was a little dirt on the silent button, corners, and bottom speaker, and I lowkey thought it was damaged. But after cleaning it, it was literally perfect. I expected some scratches, but there were NONE. Not on the back, camera, or screen. Just a tiny bit of dust on the bottom speaker, but that was easy to clean. And the battery percentage was at 85%. Not bad, excepted. Overall, 10/10, best purchase ever!

    iPhone 13 256GB - Midnight - Unlocked

    Condition

    Good

    Purchased

    1/20/25

  • Nina M.

    Verified purchase

    Reviewed 2/9/25, United States.

    it came faster than original date and it came perfect. no damage, looked like it was handled with amazing care. loving my new phone it works great and it was easy transferring my stuff over. 10/10 service.

    iPhone 14 Pro 256GB - Deep Purple - Unlocked

    Condition

    Excellent

    Purchased

    1/24/25

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