I just want to say THANK YOU to the seller!!!!! I’ve been shopping around doing research on refurbished phones. This is the place to go!!! I bought 2 iphone13. One from another seller since my son wanted a different color. They have 4 options when choosing a device. Fair, good, excellent and premium. I ordered in good condition and received it in EXCELLENT condition!! Arrived in 2 days. There were no flaws that I could physically see. Hopefully internally is just as good. I will be getting my upgrades from here on out instead of paying full price for a brand new one.

I purchased an iPhone 13 128 GB in Excellent condition for my wife. When it arrived it was indeed in "Excellent" condition, with not a mark on it and in perfect working order. I downloaded an Apple app that allowed me to transfer settings, data, and similar installed apps from her old Pixel 5 Android phone, making setting up her "new" (to her) iPhone work much like her old Android phone did - Easy Peasy! This is my second iPhone 13 purchase in almost exactly a year! (The one from June 2024 was the same model for my use). It's great to have like-new phones in our possession, and having them be Apple brand is really great! I had apple phones years ago but shied away from purchasing later models due to the price. Finding Back Market with their excellent phones at very reasonable prices has made me a fan of refurbished devices. I am also happy to be helping keep unnecessary electronics out of landfills. Thanks, Back Market - You have a continued convert. . . .

The refurbished iPhone 13 is great so far! The setup process was pretty easy, and everything’s working as expected. One small thing—this won’t affect my rating, but it’s worth mentioning: the mail-in kit for sending back my old phone for trade-in took a long time to arrive. I was getting close to the trade-in deadline, so I ended up using the packaging from the new phone instead. Aside from that, everything went smoothly.

I recently purchased an iPhone 13 from Back Market in “good” condition, and I have to say, I’m pleasantly surprised by how great it turned out. The phone itself is super clean, with just a tiny scratch that's barely noticeable, it doesn’t affect the look or usability at all. The battery percentage came at 91%, which is pretty solid for a refurbished device. It holds charge well, and I haven’t experienced any issues with battery life. Performance-wise, the phone runs smoothly, with no glitches or unexpected lag. Everything from Face ID to the camera works perfectly, making it feel almost like a brand-new device. Overall, Back Market delivered exactly what was promised. If you're considering buying a refurbished phone, I’d definitely recommend giving them a shot, you can get great quality for a reasonable price. And it was delivered in 2 days!!

I received my iPhone 13 today in Nairobi, Kenya, and I must say, it has exceeded my expectations! The condition of the phone is superb—practically like new—and it was delivered right on time. The performance, design, and sleek Midnight finish are simply outstanding. I also appreciate the professionalism of Back Market in ensuring the buying process was smooth and transparent. I will definitely recommend Back Market to friends and family looking for reliable refurbished products. Thank you for delivering quality and value!

I purchased the blue iPhone 13 (128 GB) almost two weeks ago. I was initially hesitant, as I don’t typically buy refurbished devices. However, after reading so many positive reviews about Back Market—and wanting to finally try an iPhone—I figured this was a great opportunity to give it a shot. I was pleasantly surprised to receive an email the same day I placed the order, confirming it had already been handed off to the parcel carrier. Had I entered my address correctly, it would have arrived within two days. In my excitement, I accidentally transposed a 7 and a 5 in the street number. Totally my fault. I contacted Back Market support to see if they could help update the shipping info, and while they couldn’t guarantee anything, the support team was friendly and made an effort to assist. Thankfully, I was able to intercept the package at a nearby FedEx office. The phone arrived in a simple white box with a compatible charging cable (no wall plug included). The device itself was listed as “Good” condition, but honestly, I’d say it was closer to “Very Good.” The screen and back were flawless. There are two tiny dings in the silver frame, but you have to really look for them to noti...