CertifiedDirect

Seller reviews, items and info

Approved seller with 4.4/5 Stars ratingTrusted on Back Market for 5 years

Based in United States

Overall rating

7,759 verified reviews

Rating details

  • Accessories

    4.3/5

  • Appearance

    4.4/5

  • Battery

    4.3/5

  • Lens & Camera

    4.6/5

  • Overall performance

    4.4/5

  • Packaging

    4.5/5

  • Shipping

    4.5/5

Reviews

  • Maria laura C.

    Verified purchase

    Reviewed 11/9/25, United States.

    Me encantó el producto, se ve todo muy bien muchas gracias

    iPhone 15 Pro 256GB - Blue Titanium - Unlocked

    Condition

    Good

    Purchased

    11/2/25

  • Chadd H.

    Verified purchase

    Reviewed 9/27/25, United States.

    The device looks good overall. The only issue I have is the screen appears to have a strange divet around the perimeter that makes it impossible to put a screen protector on it without it bubbling up.

    iPhone 15 128GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    9/20/25

  • Carolyn T.

    Verified purchase

    Reviewed 7/31/25, United States.

    Everything went fine. All the data was easily moved from my old phone and I have had no problems with my new phone at all. I love it’s small size and it fits everywhere my former iphone 18 fit. Highly recommend.

    iPhone 13 mini 128GB - Blue - Unlocked

    Condition

    Excellent

    Purchased

    6/30/25

  • Mary V.

    Verified purchase

    Reviewed 7/27/25, United States.

    I received the phone quickly and transferred all my data smoothly with the exception of my texts. I had to search for a way to retrieve them and finally found the solution but can’t remember what I did now. The face recognition wasn’t working at first but is doing its thing now so all is good. The phone was in perfect condition and I was thrilled to get it for a few hundred dollars and reuse one rather than buy new.

    iPhone 14 128GB - Midnight - Unlocked

    Condition

    Good

    Purchased

    7/9/25

  • Jami D.

    Verified purchase

    Reviewed 6/26/25, United States.

    Super happy with this purchase! I wanted to buy a phone instead of making monthly payments with my phone company. I don't typically make big purchases like this but I'm happy I did. I love my phone and back market. They are so easy to work with and the phone is in the exact condition I ordered. Looks brand new! Works flawlessly too!

    Galaxy Z Flip6 256GB - Blue - Unlocked

    Condition

    Good

    Purchased

    6/20/25

  • Bradley Z.

    Verified purchase

    Reviewed 6/22/25, United States.

    great! everything in great condition and love everything about this phone as an iPhone user of 10+ years it took a min to get used to the UI but I kinda love the functionality & customization from android now(especially the back button lol)

    Galaxy S24 FE 128GB - Gray - Unlocked

    Condition

    Good

    Purchased

    6/1/25

  • Joshua B.

    Verified purchase

    Reviewed 6/13/25, United States.

    Phone came with 88% battery with a guarantee of only 80%. In fantastic condition— no scuffs or scratches on the screen. Only visible wear is on the edges of the phone (ports/speakers) that are covered in a case anyway. Phones software functions and updates regularly. 0 issues and a 10/10 purchase! Highly recommend. Packaging left a little to be desired as it came in a bubble envelope. I would have preferred a box with much more protection but it arrived unscathed so I can’t hold that against them. Turnaround from ordering to arrival was impressive, about 2 days.

    iPhone 15 Pro Max 256GB - Blue Titanium - Unlocked

    Condition

    Excellent

    Purchased

    5/29/25

  • Sally F.

    Verified purchase

    Reviewed 4/28/25, United States.

    So far, so good. This is my first experience with a refurbished phone. It has a few minor blemishes on the edges and sides, but is in otherwise quite good condition. Everything works on it and the battery is good. I will post again later should I find out otherwise.

    iPhone 14 Plus 128GB - Blue - Unlocked

    Condition

    Good

    Purchased

    4/11/25

  • Michelle D.

    Verified purchase

    Reviewed 4/21/25, United States.

    My new iPhone 12 arrived in immaculate condition. The transition from my XR to my new 12 was seamless. I would definitely recommend purchasing a refurbished phone from Back Market! Thanks again!

    iPhone 12 128GB - Blue - Unlocked

    Condition

    Good

    Purchased

    3/31/25

  • Mark angelo R.

    Verified purchase

    Reviewed 4/1/25, United States.

    Got the iPhone 15 Pro for Premium. Got it flawlessly, no scratches, cracks, dents or any sign of usage (exterior wise). Receive it at a Battery health of 96% and it’s been a month of usage and the battery health has dropped to 93% (I did look it up online—according to apple it’s totally normal.) A bit worried but still hoping that it will lasts longer. Since I think the iPhone is still learning my day-to-day charging and usage to preserve the battery health. (software wise).

    iPhone 15 Pro 128GB - White Titanium - Unlocked

    Condition

    Premium

    Purchased

    3/22/25

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