I was happy to receive my PREMIUM refurbished iPhone 15 Pro. It looks and functions like new, however, when I received the phone, the battery life was at 89% (and within a week, dropped to 88%), not the 90% or higher that is advertised. I normally wouldn’t think it a big deal, BUT I paid the additional cost because of the advertised battery life. When I inquired about a refund of the additional money paid, BackMarket’s response was that battery life was not a valid reason for return and that I would have to go through the return process. Since I don’t have an alternate phone to use, I kept the 15 Pro. In addition, I paid a quality inspection fee of $7.99 (?), but apparently the battery life was overlooked. **You can still make it right and retain a customer, BackMarket, just reach out to me.**

I loved the product and its quality, also got the item delivered earlier than expected. It was very economical, as I got an iPhone 15 pro 512 GB for just $904, and that to in excellent condition. Also, I got Battery health at 100%, moreover phone still has an active Apple warranty. I am not sure if after refurbishing the phone it is still water resistant or not, and so I wouldn't risk it. The charging cable is not original and very small in length. Rest everything is awesome and I love it. I checked the Antutu and Geek bench benchmark scores, they were a little lower side from the actual score but I guess that is due to the low charging and background applications.

Phone is working well thus far, a nice upgrade from my iphone xr i had for many years. For good condition, im very satisfied with the minimal wear and its strong condition. There were very minor scuffs on the screen & a small ding on the outside camera housing but overall very very good. The transfer was easy as well and there are no complications with the battery thus far along with no problems with face id, camera, system, screen thurning off and so on that others may face when purchasing a phone from other refurbishers. Back Market has the refurbish business on lock!

I got the iPhone 15 pro in excellent condition I have to say I am very happy with this order! I needed a new phone so bad. So I ask a friend and she recommend me this app it is very much worth it for good pricing on refurbish phones!!! It come in a day early that make me so happy!

I’m mostly pleased with the device and very pleased with the service side at this point. Mostly pleased because i spent the extra money for a 90% or better battery life in the top tier refurbished phone and the battery life was 88% when it arrived. 2% isn’t much but it does make a difference in having to charge during the day or not, especially if you pay for it. Still waiting on the trade in evaluation but that’s on UPS not Back Market

Got the premium quality phone with all the checks and it's basically indistinguishable from a new phone! Great battery life. The only thing is i wish it didn't come with a screen protector on (I know most ppl like them but I don't). My first time buying refurbished for the environment and to avoid generating net new iPhone demand for more unethically sourced Apple cobalt from the Congo. Use your phones as long as you can and go refurbished from BackMarket when you need a new one!