CertifiedDirect

Seller reviews, items and info

Approved seller with 4.4/5 Stars ratingTrusted on Back Market for 5 years

Based in United States

Overall rating

7,759 verified reviews

Rating details

  • Accessories

    4.3/5

  • Appearance

    4.4/5

  • Battery

    4.3/5

  • Lens & Camera

    4.6/5

  • Overall performance

    4.4/5

  • Packaging

    4.5/5

  • Shipping

    4.5/5

Reviews

  • Yaya R.

    Verified purchase

    Reviewed 2/20/26, United States.

    I'm extremely happy with my iPhone 14 pro...I will definitely purchase again from Back Market. The service is incredible!

    iPhone 14 Pro 128GB - Deep Purple - Unlocked

    Condition

    Good

    Purchased

    1/16/26

  • Sophia M.

    Verified purchase

    Reviewed 2/5/26, United States.

    Device arrived in great condition, pretty much intact with no visible signs of damage whatsoever. I’m really happy with the device in itself but not so much with the battery health. I think I read somewhere in the reviews that the minimum they’ll do for “excellent condition” is 80%, and while I did receive it at 81%, this was kind of a letdown because the battery health was the biggest reasoning behind me getting a new phone.

    iPhone 15 Plus 256GB - Pink - Unlocked

    Condition

    Excellent

    Purchased

    1/31/26

  • Debbie F.

    Verified purchase

    Reviewed 2/2/26, United States.

    I’ve had this phone for about a week and a half now and I am so surprised at how much I love it! I didn’t want to give up my iPhone SE…I would have kept that phone forever if Apple would have let me. But this phone has been great so far, I’m very happy with this purchase.

    iPhone 15 Pro 256GB - Blue Titanium - Unlocked

    Condition

    Excellent

    Purchased

    1/15/26

  • T lexi J.

    Verified purchase

    Reviewed 2/1/26, United States.

    This was my first order from Back Market, and I'm very happy with my new phone and the service I received along the way. There was a snow storm that delayed my delivery and Back Market was communicative and prompt throughout the process.

    Galaxy Z Flip6 256GB - Silver - Unlocked

    Condition

    Good

    Purchased

    1/21/26

  • Phil E.

    Verified purchase

    Reviewed 1/25/26, United States.

    Nice phone, snappy performance and some cool new features. Coming from an iPhone 13 mini though, this thing is too big for one handed use so I returned it. Not worth the price yet, even refurbished. The condition was not as “excellent” as I expected no major issues but it was a little more scuffed than what backmarket’s example photos suggested.

    iPhone 16 128GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    1/10/26

  • Tom M.

    Verified purchase

    Reviewed 1/5/26, United States.

    Device is fine but there was no plug-in cube included. My last purchase off your website included one, so I assumed this one would too. A little disappointed but glad my phone is in good working order.

    iPhone 13 Pro Max 512GB - Graphite - Unlocked

    Condition

    Fair

    Purchased

    12/22/25

  • Steven P.

    Verified purchase

    Reviewed 12/31/25, United States.

    phone was listed as “good condition,” and when i received phone ,it’s condition exceeded my expectations. i bought iphone 15 as a gift and they love the phone.

    iPhone 15 128GB - Blue - Unlocked

    Condition

    Excellent

    Purchased

    12/12/25

  • Dominique B.

    Verified purchase

    Reviewed 12/28/25, United States.

    It's the 3rd and final unlock I got, not from the same seller, to actually be compatible, and though not a color originally wanted... it's just in a case and unseen for the price and condition received.

    Galaxy S22 Ultra 5G 256GB - Green - Unlocked

    Condition

    Good

    Purchased

    12/12/25

  • Said M.

    Verified purchase

    Reviewed 12/28/25, United States.

    Perfect 👌🏼

    iPhone 15 Pro 128GB - Natural Titanium - Unlocked

    Condition

    Good

    Purchased

    12/16/25

  • Douglas F.

    Verified purchase

    Reviewed 12/22/25, United States.

    This iPhone 14 Pro is exactly what I was wanting, and the condition is fantastic. Everything about this order has turned out to be perfect, another very satisfied transaction on back Market.

    iPhone 14 Pro 256GB - Space Black - Unlocked

    Condition

    Excellent

    Purchased

    12/17/25

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