CertifiedDirect

Seller reviews, items and info

Approved seller with 4.4/5 Stars ratingTrusted on Back Market for 5 years

Based in United States

Overall rating

7,759 verified reviews

Rating details

  • Accessories

    4.3/5

  • Appearance

    4.4/5

  • Battery

    4.3/5

  • Lens & Camera

    4.6/5

  • Overall performance

    4.4/5

  • Packaging

    4.5/5

  • Shipping

    4.5/5

Reviews

  • Del R.

    Verified purchase

    Reviewed 12/30/25, United States.

    Really great experience receiving my IPhone 16 Plus and transferring it from my older phone. Communication is awesome with Black Market. They followup quickly.

    iPhone 16 Plus 256GB - Pink - Unlocked

    Condition

    Excellent

    Purchased

    12/11/25

  • Heather B.

    Verified purchase

    Reviewed 12/30/25, United States.

    Phone arrived within time specified. Looks fantastic! Meets “EXCELLENT” condition specs as it was listed. Price was fair. Very pleased with purchase. Thank you Back Market. Our 6th phone purchased through you🙌🏻

    iPhone 15 Plus 256GB - Pink - Unlocked

    Condition

    Excellent

    Purchased

    12/20/25

  • Jerry A.

    Verified purchase

    Reviewed 12/28/25, United States.

    As expected. Delivered on time. As described quality. There was a small scratch on the back and nick on the screen, but it was as advertised and these do not impact the functionality at all. Overall am pleased with the process and value.

    iPhone 15 Pro 256GB - Blue Titanium - Unlocked

    Condition

    Good

    Purchased

    12/18/25

  • Geinay F.

    Verified purchase

    Reviewed 12/25/25, United States.

    I received the phone in good condition I didn’t notice any crazy damages that would’ve made me disappointed. Im on the visible phone plan know and that’s working great so far too. Good quality all around-ive had the phone for about 20days

    iPhone 16 128GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    11/26/25

  • Amanda N.

    Verified purchase

    Reviewed 12/10/25, United States.

    The phone is working well. The only reason for four stars instead of five is that most of the sockets and speakers have gunk and dirt packed into them so it doesn’t look like they were cleaned very well.

    iPhone 15 128GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    11/29/25

  • Damon D.

    Verified purchase

    Reviewed 10/22/25, United States.

    Recently purchased the “Good” holding up excellent so far. I had to upgrade last phone because it had ghost screen after iOS 26 so hopefully this phone turns out goood when I decide to update if I do update

    iPhone 13 Pro 256GB - Sierra Blue - Unlocked

    Condition

    Good

    Purchased

    10/7/25

  • Waylen A.

    Verified purchase

    Reviewed 10/19/25, United States.

    It's in a like new condition! Only flaw was that there were small scratches around the USB type C charging port. But like that even matters anyways. This saved me about $600. It's so weird how I got the " in good conditon " version when this phone looks like its brand new besides the tiny scratches. The screen literally has no scratches at all though!

    Galaxy S23 Ultra 256GB - Green - Unlocked

    Condition

    Good

    Purchased

    10/3/25

  • Rhonda B.

    Verified purchase

    Reviewed 10/1/25, United States.

    This phone was purchased for my son's 18th birthday. He absolutely loves it. It looked brand new and works like a new one so far. My brother recommended Back Market to me after he purchased items there and now I will recommend to.others. Excellect, easy purchase and timely delivery too!

    iPhone 15 Plus 256GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    9/13/25

  • Matthew C.

    Verified purchase

    Reviewed 9/11/25, United States.

    The phone showed up looking more 'brand new' than 'good". It arrived on time and well-packaged. The battery life seems to be quite good. I've used Back Market three or four times, and will continue to do so.

    Google Pixel 8 Pro 128GB - Black - Unlocked

    Condition

    Good

    Purchased

    8/8/25

  • Nishia W.

    Verified purchase

    Reviewed 9/8/25, United States.

    I’ve ordered 3 different phones from back market and they’ve never let me down. The process is always smooth and I always receive my device within a few days. I absolutely adore back market and i’ll continue to be a loyal customer!

    iPhone 14 Plus 128GB - Blue - Unlocked

    Condition

    Good

    Purchased

    8/21/25

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