CertifiedDirect

Seller reviews, items and info

Approved seller with 4.4/5 Stars ratingTrusted on Back Market for 5 years

Based in United States

Overall rating

7,759 verified reviews

Rating details

  • Accessories

    4.3/5

  • Appearance

    4.4/5

  • Battery

    4.3/5

  • Lens & Camera

    4.6/5

  • Overall performance

    4.4/5

  • Packaging

    4.5/5

  • Shipping

    4.5/5

Reviews

  • Cam J.

    Verified purchase

    Reviewed 12/27/24, United States.

    I purchased this iPhone 15 Pro in good condition. When I received it had a few very minimal scratches on the screen as expected and the battery health was decent at 91% maximum charging capacity. Over a pretty decent experience.

    iPhone 15 Pro 256GB - Black Titanium - Unlocked

    Condition

    Good

    Purchased

    12/21/24

  • Jill O.

    Verified purchase

    Reviewed 1/29/24, United States.

    I have been using my refurbished iPhone 12 for a couple of weeks and am extremely pleased. I chose one in Excellent condition and it arrived as such. It looks perfect and is working great. And it’s such a huge improvement over my previous iPhone 8 in so many ways. Also, while being larger is a definite bonus, it is not too large, which Is important to me.

    iPhone 12 128GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    1/13/24

  • Esther B.

    Verified purchase

    Reviewed 12/24/23, United States.

    My iPhone 13 came with a battery capacity of 91% I've had it for about 2 months and the battery lasts all day long. Takes a very long time to die. Also, works really smoothly. I would recommend this device to anyone. I love my refurbished phone!

    iPhone 13 128GB - Blue - Unlocked

    Condition

    Fair

    Purchased

    11/1/23

  • Stephen james D.

    Verified purchase

    Reviewed 10/9/23, United States.

    Listen. I love Back Market. I love the customer service. The prices. The products. All of it. I just bought the iPhone 13 Pro with 256 GB and it runs perfectly. It arrived within a couple of days in great shape. Before this I had my iPhone 7 for close to five years that I also purchased from Back Market and it was excellent. Affordable, functional, ethical tech? Yes please! If you are on the fence of buying a refurbished phone, I hope my experience helps you take the plunge!! Worth it.

    iPhone 13 Pro 256GB - Graphite - Unlocked

    Condition

    Good

    Purchased

    9/26/23

  • Bryan G.

    Verified purchase

    Reviewed 10/4/23, United States.

    When I got the iPhone 13 they had a great deal when buying it good. When the phone came it looked brand new, and it came with a charger and a sim tray removing pin. The charger that comes with this phone is decent, but you will need to buy one if you have a fast charging adapter. As for the phone, I was expecting for it to have plenty of scratches, but it only had one small scratch that disappeared after putting a screen protector. For the battery health, I was excited when I saw the battery health was at 100%. A month of use, and this phone has been smooth, bright and everything that you would expect out of this phone, I couldn't be more satisfied in buying refurbished tech, thanks Backmarket!

    iPhone 13 128GB - Midnight - Unlocked

    Condition

    Good

    Purchased

    9/14/23

  • Gabrielle M.

    Verified purchase

    Reviewed 3/8/26, United States.

    Looks brand new and has absolutely no issues at all!!!

    Galaxy S25 Ultra 256GB - Blue - Unlocked

    Condition

    Excellent

    Purchased

    2/20/26

  • Romel andres M.

    Verified purchase

    Reviewed 2/11/26, United States.

    It arrived in flawless condition, with no scratches at all. I’m very happy with this purchase. The only downside is that it came with 81% of maximum battery capacity and it sometimes overheats, but the battery can be replaced. Almost 10/10

    iPhone 15 Pro Max 512GB - Black Titanium - Unlocked

    Condition

    Excellent

    Purchased

    1/29/26

  • Debbie F.

    Verified purchase

    Reviewed 2/2/26, United States.

    I’ve had this phone for about a week and a half now and I am so surprised at how much I love it! I didn’t want to give up my iPhone SE…I would have kept that phone forever if Apple would have let me. But this phone has been great so far, I’m very happy with this purchase.

    iPhone 15 Pro 256GB - Blue Titanium - Unlocked

    Condition

    Excellent

    Purchased

    1/15/26

  • Hailey W.

    Verified purchase

    Reviewed 1/12/26, United States.

    Perfect condition and exactly what I ordered. I love buying from this company !!

    iPhone 14 Pro Max 128GB - Deep Purple - Unlocked

    Condition

    Excellent

    Purchased

    12/30/25

  • Patricia M.

    Verified purchase

    Reviewed 1/4/26, United States.

    My granddaughter was sooo excited and couldn't wait for it to be delivered. So far as of today, everything seems to be great. She is a student at UMES working on her Masters and really have not been able to afford to update her phone. It finally gave out and when I saw it, I knew I had to do something to ease her pain. She is sooo happy and excited about the new features this phone give. Hopefully the new phone will hold up for her. Stay tuned....

    iPhone 16 128GB - Pink - Unlocked

    Condition

    Excellent

    Purchased

    12/24/25

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