CertifiedDirect

Seller reviews, items and info

Approved seller with 4.4/5 Stars ratingTrusted on Back Market for 5 years

Based in United States

Overall rating

7,759 verified reviews

Rating details

  • Accessories

    4.3/5

  • Appearance

    4.4/5

  • Battery

    4.3/5

  • Lens & Camera

    4.6/5

  • Overall performance

    4.4/5

  • Packaging

    4.5/5

  • Shipping

    4.5/5

Reviews

  • Avery M.

    Verified purchase

    Reviewed 6/24/25, United States.

    I am so happy with my purchase! This phone is great and definitely and upgrade from my SE. It came with no scratches or dents or cracks and the battery capacity is at 100% which I was scared that it wasn’t going to be. It only took it about 4 days to arrive which is not bad at all. Overall I am very pleased with and next time I upgrade I plan to purchase from back market again.

    iPhone 12 128GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    6/15/25

  • Shea C.

    Verified purchase

    Reviewed 2/17/26, United States.

    Fast shipping, great quality phone, everything came exactly as it was supposed to. No issues between me and the seller. I would absolutely recommend Back Market to anyone looking for a refurbished device at a much more reasonable price than buying new. Very glad I found this site and will be buying from here again.

    iPhone 15 128GB - Blue - Unlocked

    Condition

    Good

    Purchased

    2/5/26

  • Misty A.

    Verified purchase

    Reviewed 2/15/26, United States.

    I was really nervous about buying a refurbished phone but it came in excellent condition just like it said!! No scratches anywhere and the battery is 100%. Exactly everything I hoped for and more. Will definitely order here again!!! I just got it today and I got it set up fairly easy!! I’m crossing my fingers and hope it stays working excellently just like it was advertised!!!

    iPhone 16 Plus 256GB - Pink - Unlocked

    Condition

    Excellent

    Purchased

    2/11/26

  • Carlos V.

    Verified purchase

    Reviewed 2/5/26, United States.

    First time buying refurbished. Didn't know what to expect. iPhone 15 Pro in Good condition came with a tiny but visible scratch on the screen and battery life at 88% with 636 cycles... other than that iPhone looks new. Kinda dissapointed by the battery life though.

    iPhone 15 Pro 128GB - Black Titanium - Unlocked

    Condition

    Good

    Purchased

    1/15/26

  • Andrew P.

    Verified purchase

    Reviewed 11/17/25, United States.

    Not the first Back Market refurbished phone that I've purchased, but the first for me. As with the other phones, this "Good" condition phone was almost without any discernible wear. Battery works well and last easily through the day, no matter my usage. Transferring files and data was easy, although there were some things that didn't transfer perfectly, especially highlighting of phrases and paragraphs. Overall, as good as buying a new phone from Samsung.

    Galaxy S24+ 256GB - Black - Unlocked

    Condition

    Good

    Purchased

    11/4/25

  • Tyler H.

    Verified purchase

    Reviewed 11/20/24, United States.

    Ngl, this phone tuff asff I love it it just came in 2 hours ago. Ordered in fair condition and is nearly excellent, despite 3 very small and barely noticeable scratches on the screen. There are scuffs on the edge of the phone on the metal part, but that is expected, and aswell barely noticable. 10/10. will get my next phone from here, I love it, and very fast shipping, came in 4 days after purchasing. The battery is at 86%, but I dont mind, but if you do, add the battery replacement option, or go with the better options instead of fair.

    iPhone 14 Pro 128GB - Silver - Unlocked

    Condition

    Fair

    Purchased

    11/16/24

  • Dominique L.

    Verified purchase

    Reviewed 11/17/24, United States.

    I give 5 Stars cuz this phone is really perfect, I bought the “ Good “ grade but he has almost no scratches and the battery last a day with intense handling . So don’t hesitate, they also have great after-sales customer service

    iPhone 13 Pro 128GB - Sierra Blue - Unlocked

    Condition

    Good

    Purchased

    10/30/24

  • Jhasi C.

    Verified purchase

    Reviewed 11/9/24, United States.

    Absolutely love my purchase and how fast it was delivered, the only thing I wish they had is to be able to choose a date for shipping since there was no one home because I was working the whole day but other than that, the phone was in perfect condition!

    iPhone 15 Pro 128GB - Black Titanium - Unlocked

    Condition

    Premium

    Purchased

    11/5/24

  • Vanona G.

    Verified purchase

    Reviewed 3/9/26, United States.

    My delivery went smoothly. It came on time. The package was great with all the accessories. I couldn’t ask for a better phone. I’ve already recommended to my friends.

    iPhone 15 Pro 256GB - Blue Titanium - Unlocked

    Condition

    Excellent

    Purchased

    2/23/26

  • Russ B.

    Verified purchase

    Reviewed 3/1/26, United States.

    I do not buy in to all the internet smack talking toward the Iphone Air. It works perfectly, performance is great, the form factor is unique, and it is light and quite comfortab;le to carry around and use day-to-day. Camera is more than adequate for my needs. It does exactly what I need a phone to do and feels good doing it.

    iPhone Air 256GB - Light Gold - Unlocked

    Condition

    Excellent

    Purchased

    2/15/26

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