Seller reviews, items and info

Approved seller with 4.4/5 Stars ratingTrusted on Back Market for

Overall rating

527 verified reviews

Rating details

  • Battery

    4.5/5

  • Lens & Camera

    4.6/5

  • Shipping

    4.6/5

  • Accessories

    4.4/5

  • Packaging

    4.6/5

  • Overall performance

    4.3/5

  • Appearance

    4.4/5

Reviews

  • Tim L.

    Verified purchase

    Reviewed 6/21/22, United States.

    It wasn't what I thought I was buying, but I think that's not the seller's fault. I searched for a Mac mini with 1 TB SSD. The search results included this machine, which I bought. Its description says it has 1 TB of storage, but doesn't say SSD. I should have read the description carefully rather than relying on the search to be accurate. I'll keep it, and just add an SSD myself.

    Mac Mini (2014) Core i5 2.6 GHz - HDD 1 TB - 8GB

    Condition

    Good

    Purchased

    6/9/22

  • Kate M.

    Verified purchase

    Reviewed 5/1/22, United States.

    Really happy with my purchase of a mid-2015 MacBook Pro. Copying docs, apps etc from my old Mac was seamless with Migration assistant and fingers crossed, everything is running perfectly. The condition was rated as 'Fair' but compared to my banged up old Mac it looks new. It was going to cost me $600 to replace the screen on my 2014 Mac so buying from Backmarket was a much better decision. I'd definitely recommend Backmarket to my friends. Thanks!

    MacBook Pro Retina 15.4-inch (2015) - Core i7 - 16GB - SSD 512 GB

    Condition

    Fair

    Purchased

    4/24/22

  • Steven J.

    Verified purchase

    Reviewed 3/18/22, United States.

    One small pebble sized dent on the bottom section of the upper clamshell. That’s the only blemish on the whole thing. I bought ‘good’ and got great. The battery is excellent, the computer is fast and works perfectly. Extremely happy with my purchase, especially considering it’s a 2 1/2 year old MacBook Pro for 40% off retail price.

    MacBook Pro Retina 13-inch (2019) - Core i5 - 16GB - SSD 128GB

    Condition

    Good

    Purchased

    3/8/22

  • Kyle A.

    Verified purchase

    Reviewed 12/14/21, United States.

    Ultimately I am quite satisfied, though it's hard not to note that the computer initially arrived un-configured, and had to be returned for repair. Beyond that I can't find any issue to note. I enjoyed the communications with both Backmarket and the refurbishing company, and I'm now enjoying a (so far as I can tell) completely functional and up to date macbook. I'll get back to you if issues do appear, but for now, many thanks! Kyle

    MacBook Pro Retina 13-inch (2015) - Core i5 - 16GB - SSD 256GB

    Condition

    Fair

    Purchased

    11/29/21

  • Rachael J.

    Verified purchase

    Reviewed 9/2/20, United States.

    Thank you! This shipped super fast, and even had a hand written thank you note inside (Love that). Also, it came with an original apple charger, not a knockoff brand - woot woot! Excellent condition, only a small minor dent and scratch that is visible upon detailed inspection. Very clean and feels like it was barely used. So far so good. I am pleased and happy with my computer. I would recommend backmarket.com and would invest in electronics from them again if need be. Do your research with the refurbished companies. Be kind and have a blessed day!

    MacBook Air 11.6-inch (2015) - Core i5 - 4GB - SSD 128 GB

    Condition

    Excellent

    Purchased

    8/21/20

  • Brandon F.

    Verified purchase

    Reviewed 12/26/21, United States.

    MacBook Air arrived 10 days after purchased, BUT this was entirely due to USPS delays. Speaking with CoeTech customer service was so easy and their responses were quick! Product shipped about 24 hours after placing order. The product itself was in excellent condition (I ordered “good” condition) I was pleasantly surprised and I will definitely order again.

    MacBook Air 11.6-inch (2015) - Core i5 - 4GB - SSD 128 GB

    Condition

    Excellent

    Purchased

    12/6/21

  • Michael K.

    Verified purchase

    Reviewed 7/28/21, United States.

    The 2012 Mac mini is in great condition, and fully loaded. It came with Mojave, so I had to install High Sierra on a second volume, so I had to learn how to make a bootable installer--lots of help online. The thunderbolt port drives a 4k display on a mini display cable, I think at about 2600 pixels--looks great. And I had to install Pages '09 from my original box DVD from an external player, then update it to 4.3. So far, 32 bit software is working great. Haven't needed any service so far. Thanks to Back Market for making this doable.

    Mac Mini (Late 2012) Core i7 2.6 GHz - HDD 1 TB - 16GB

    Condition

    Excellent

    Purchased

    7/16/21

  • David R.

    Verified purchase

    Reviewed 8/26/21, United States.

    I am very much pleased with the transaction, ease of purchase, and the prompt and safe delivery. The MacBook Pro machine is as described, and in near-mint condition with almost no visible signs of wear. It started up immediately and connected to Wi-Fi without any issues. I expect to get much good use from this product. I would not hesitate to contact BackMarket for a future purchase.

    MacBook Pro Retina 15.4-inch (2015) - Core i7 - 16GB - SSD 512 GB

    Condition

    Excellent

    Purchased

    8/13/21

  • Theo J.

    Verified purchase

    Reviewed 11/4/20, United States.

    The estimated shipment time was 5 business days. It took two (2)! I was very pleasantly surprised. The quality of my refurbished MacBook was excellent even though it was rated as “good.” Attaboy Backmarket! Nicely done.

    MacBook Air 11.6-inch (2015) - Core i5 - 4GB - SSD 128 GB

    Condition

    Good

    Purchased

    10/26/20

  • Suzanne W.

    Verified purchase

    Reviewed 8/19/20, United States.

    Just one week in from receiving computer, however I can say this: The computer I ordered is in great condition—it looks almost new and works well (quick processor, good screen quality, etc). Communication with both Backmarket and Coetech (who had supplied refurbished computer) was quick, professional, and helpful. The 12 month warranty is reassuring. Very happy I stumbled upon Backmarket. Thank you!

    MacBook Pro 13.3-inch (Mid-2012) - Core i5 - 4GB - HDD 500 GB

    Condition

    Good

    Purchased

    8/6/20

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