Creative Clouds Inc

Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for 4 years

Based in United States

Overall rating

290 verified reviews

Rating details

  • Battery

    4/5

  • Lens & Camera

    5/5

  • Shipping

    4.6/5

  • Accessories

    4/5

  • Packaging

    4.4/5

  • Overall performance

    4.1/5

  • Appearance

    4.4/5

Reviews

  • Trent M.

    Verified purchase

    Reviewed 8/20/23, United States.

    Absolutely awesome MacBook. Looks and feels like new.Very pleased with this purchase.

    Condition

    Excellent

    Purchased

    8/6/23

  • Ranakul I.

    Verified purchase

    Reviewed 8/9/23, United States.

    So far goo

    Condition

    Good

    Purchased

    7/27/23

  • Sharbilly B.

    Verified purchase

    Reviewed 8/31/25, United States.

    Condition

    Excellent

    Purchased

    8/18/25

  • Jeffrey S.

    Verified purchase

    Reviewed 8/30/24, United States.

    machine is great - I probably should have splurged for a more current machine - but this is perfect for my current needs.

    Condition

    Excellent

    Purchased

    7/31/24

  • Donald G.

    Verified purchase

    Reviewed 7/3/24, United States.

    Have bought A number of apple products here

    Condition

    Fair

    Purchased

    6/20/24

  • Carolyn S.

    Verified purchase

    Reviewed 8/25/22, United States.

    I'm very happy with my purchase. It did end up being the same amount as a new macbook air (I compared the prices) but for me reducing ewaste was worth it. Really happy to have found backmarket. It's such a great site and makes the whole buying process super easy. I just bought a phone on the site after purchasing this computer.

    Condition

    Excellent

    Purchased

    8/9/22

  • Debbie T.

    Verified purchase

    Reviewed 2/1/24, United States.

    I love my MACBook. It is wonderful and works great.

    Condition

    Fair

    Purchased

    1/13/24

  • Richard S.

    Verified purchase

    Reviewed 12/10/23, United States.

    Nice ;-)

    Condition

    Excellent

    Purchased

    11/29/23

  • Brendan Y.

    Verified purchase

    Reviewed 5/17/24, United States.

    Laptop came with brown gunk on/under the keys, on the screen, trackpad, etc. Instead of enjoying it, I spent 45 mins cleaning it and had to remove keys to do so. I was told by support to download a third party app to look at the battery capacity since it was dying in less than 30 minutes on a zoom call, and the report showed 76% capacity. As I sat there on the laptop, they told me it should be more than enough for a days' use, yet in 25 minutes I was already at 53%. I'm asked three months later to use the box it came in, and told that "UPS usually will provide a box and packaging".. for free? no. I was recently laid off, and bought the laptop as an emergency means to virtually interview and start side gigs. I now have to go without a means of making any income for "7 days", which will likely turn into 10-14. No discount offered for the inconvenience, and packaging reimbursement wasn't offered until I pressed back on it. Very poor experience as of yet.

    Condition

    Excellent

    Purchased

    2/20/24

  • Lyndel L.

    Verified purchase

    Reviewed 8/6/23, United States.

    I am very happy with this computer. It is exactly what I ordered, the price was fair and it came a few days sooner than they originally told me. No complaints for me!

    Condition

    Good

    Purchased

    7/19/23

25 products