Seller reviews, items and info

Approved seller with 4.2/5 Stars ratingTrusted on Back Market for

Overall rating

1,192 verified reviews

Rating details

  • Accessories

    4.2/5

  • Appearance

    4.2/5

  • Battery

    4.2/5

  • Lens & Camera

    4.4/5

  • Overall performance

    4.1/5

  • Packaging

    4.3/5

  • Shipping

    4.5/5

Reviews

  • Ella G.

    Verified purchase

    Reviewed 6/18/23, United States.

    The watch I ordered was gold, but what I received was rose gold. Don’t want to deal with 2 week or more turnaround time for it to get corrected. Condition of the watch is good, but quality control needs to be better and have a more customer friendly replacement policy when the wrong item is shipped.

    Condition

    Good

    Purchased

    6/3/23

  • Kamila B.

    Verified purchase

    Reviewed 5/17/23, United States.

    I want to warn you right away that my English is bad, so there may be many errors in this text. To begin with, I want to say that I ordered a Magic mouse 2 Wireless that should be charged from a cord, but they just sent me a Magic mouse that runs on batteries. Next, I will briefly talk about the state of the mouse, I don’t know what was done to it so that it was in such a terrible and dirty state. Yes, I was ready to buy a mouse not in perfect condition, but what I received shocked me. The mouse did not work properly and the connection to the laptop was interrupted very often. Of course, I issued a refund, but the money was never returned to me for it, although the seller said that he had made a refund. I have been waiting for my money back for more than two weeks and they do not send me confirmation of the transfer of money to my card. Save your money and do not buy anything from the equipment here, as a result, you will spend a lot of time and nerves I will no longer use the site backmarket and will not recommend to my friends!

    Condition

    Fair

    Purchased

    5/13/23

  • Clitor S.

    Verified purchase

    Reviewed 2/7/23, United States.

    The device arrived in excellent condition, with few signs of use and battery health is around 87%. However, when making a diagnosis of the device, I could see that the screen was changed and is not recognized as genuine by Apple. In general I am satisfied with the product and I believe that I will not have problems with the screen in the future

    Condition

    Excellent

    Purchased

    1/23/23

  • Steven L.

    Verified purchase

    Reviewed 4/30/24, United States.

    Phone is great, took a week to deliver when it said 2nd day air.

    Condition

    Good

    Purchased

    4/24/24

  • Peter E.

    Verified purchase

    Reviewed 10/25/22, United States.

    Works like new. A few scratches on the clock face, but nothing to large. My only complaint, I was told it would pair with all IPhones. Well it doesn’t pair with IPhone 7 Plus, I had to buy another phone to get my watch to work. So I bought an iPhone 11 and everything is perfect.

    Condition

    Fair

    Purchased

    10/11/22

  • Brad R.

    Verified purchase

    Reviewed 10/16/22, United States.

    Normally I return any item I'm not 100% happy with. The reason I didn't return this tablet, though I had the same issue as everyone else ie: tablet was not network unlocked. Tablets that have network capability are few and far between. Of those, the S5e is the only decent one within my price range as I have twins that Im going to stay in contact with and I usually have to get two of everything. So I held onto it first trying to get unlock code from AT&T online network unlock pin request system that kept defaultig and advising me to contact them directly. The customer service dept absolutely would not help me as I am not on AT&T as if that would make a difference in the security violations to the tablets previous owner/account holder. Their reasoning seemed to defy logic but there's a lot of that going around these days. I filled out a network unlock request form on Samsung website that was completely ignored. Even got grifted for $20 by private Nlock service. Long story but if you can't beat them join them. Walked into AT&T store and she hooked it up lickety split. No activation fee, no paperwork - I gave my digital autograph one time, no upfront cost - she never asked for my credit card. She handed me the tablet told me the date of my billing cycle would be Nov 11th and that it would be $20/mo. So I got the hell out of there. So far I've gotten the tablet to display the carrier number in the about phone information. I'm still trying to register or create an AT&T ID so I can pay the measly $20/mo and in a couple months apply for the network unlock code again. This is already my weirdest wireless experience. But it's in my favor so I can't complain.

    Condition

    Fair

    Purchased

    10/3/22

  • Camila C.

    Verified purchase

    Reviewed 9/24/22, United States.

    I got a good quality one and It looks perfect not even a little scratch, physically it’s 10 out of 10. The battery’s health is at 85% but it works very good. Also I did have questions about the product and the service was very good. Definitely I’m buying here again.

    Condition

    Good

    Purchased

    9/8/22

  • Agustin B.

    Verified purchase

    Reviewed 9/21/22, United States.

    THe phone came out in very good quality for te opurchasede, the only proble i had was that it wasnt deliverd on the promised date. It came on a saturday when i was at work when it was supposed to come in on monday.

    Condition

    Good

    Purchased

    9/8/22

  • Marcus Y.

    Verified purchase

    Reviewed 12/28/23, United States.

    The device worked great. unfortunately the price display wasn't the final cost.

    Condition

    Excellent

    Purchased

    11/29/23

  • Roxane M.

    Verified purchase

    Reviewed 11/13/23, United States.

    Completely satisfied! Great service.

    Condition

    Excellent

    Purchased

    10/10/23

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