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Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for 6 years

Based in United States

Overall rating

3,175 verified reviews

Rating details

  • Accessories

    4.4/5

  • Appearance

    4.4/5

  • Battery

    4.3/5

  • Lens & Camera

    4.5/5

  • Overall performance

    4.2/5

  • Packaging

    4.5/5

  • Shipping

    4.6/5

Reviews

  • Lauren P.

    Verified purchase

    Reviewed 5/25/25, United States.

    The only issue with the iPad is that the Touch ID is cracked and doesn’t work, which I wish I knew about ahead of time, but other than that it’s great and worth the price

    Condition

    Excellent

    Purchased

    5/13/25

  • Larissa D.

    Verified purchase

    Reviewed 1/26/25, United States.

    works perfectly fine. had issues with fed ex but the computer is perfect. great buy for $188. Will be buying an ipad next. highly recommend this site.

    Condition

    Good

    Purchased

    1/16/25

  • Demetrius C.

    Verified purchase

    Reviewed 6/12/24, United States.

    The laptop works well. It came with a few dings and scratches since i got it in good condition and the charger didn’t come new. it’s yellow and dirty. Overall the laptop is nice and it is what i expected it to be (condition wise) but it works great.

    Condition

    Good

    Purchased

    6/7/24

  • Robert L.

    Verified purchase

    Reviewed 1/28/24, United States.

    Im so happy!!!! Its brand new and the second I charged it up the computer worked right away and all is well. Could not be any better!!!

    Condition

    Excellent

    Purchased

    1/10/24

  • Guia D.

    Verified purchase

    Reviewed 1/21/24, United States.

    I do love my ipad 7th Gen but it's just a little slow. The ipad had scratches in the back but the front was in excellent condition. All in all, I’m very happy 😊

    Condition

    Good

    Purchased

    1/4/24

  • Matthew H.

    Verified purchase

    Reviewed 12/31/23, United States.

    I understand that I was getting a refurbished MacBook, but I thought it would’ve at least been cleaned. The charger was nasty and the usb c ports had dirt and grime in them. I also paid for a excellent MacBook, although the screen wasn’t scratched the bottom was really scraped up and at that point I would t call it excellent. I just expected more from back market because I had heard so many good things about it. Other than that it was a great experience with many options. It also got here super fast Which I was impressed about.

    Condition

    Excellent

    Purchased

    12/18/23

  • Paul J.

    Verified purchase

    Reviewed 11/13/23, United States.

    The item arrived fast and looked great! Functioned perfect, except it was supposed to be an iPad 10.2 (2020), 32GB, WiFi + GSM + LTE in excellent condition…. and what I got was WiFi only, though picture showed antenna strip clearly on back of iPad! Backmarket was very responsive with my issue and super fast getting back to me. Return was processed and the refund sent quickly. MY issue is I wanted the item for a birthday present (Nov 22) and now I have to go shopping AGAIN! I hate last minute shopping! SUX!

    Condition

    Excellent

    Purchased

    6/15/23

  • Dennis B.

    Verified purchase

    Reviewed 9/17/23, United States.

    Bought one last year for my daughter and this one for my son and both are extremely happy with them. Definitely will keep buying from Backmarket...

    Condition

    Good

    Purchased

    9/2/23

  • Will H.

    Verified purchase

    Reviewed 9/10/23, United States.

    I ordered and paid for a MacBook Air which was supposed to be in good condition but I believe I received one that is in fair condition based upon the description. The screen is supposed to be perfect but there are scratches and pixels are burned out in the center. There are 3-4 dents on the body but only supposed to have scratches. Definitely not what I was expecting.

    Condition

    Good

    Purchased

    9/7/23

  • Antonia M.

    Verified purchase

    Reviewed 9/7/23, United States.

    I bought this laptop for my daughter, who is a brand new college freshman. So far should couldn’t be more pleased! I hope it continues to be that way . Thanks for such a wonderful product!!!

    Condition

    Excellent

    Purchased

    8/10/23

7 products