Device Refresh

Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for 6 years

Based in United States

Overall rating

3,175 verified reviews

Rating details

  • Accessories

    4.4/5

  • Appearance

    4.4/5

  • Battery

    4.3/5

  • Lens & Camera

    4.5/5

  • Overall performance

    4.2/5

  • Packaging

    4.5/5

  • Shipping

    4.6/5

Reviews

  • Malinda M.

    Verified purchase

    Reviewed 9/7/25, United States.

    It's like a new computer and I am ever grateful to Backmarket! I got a good deal and great computer.

    MacBook Air (2020) 13-inch - Apple M1 8-core and 7-core GPU - 8GB RAM - SSD 128GB - Standard display

    Condition

    Excellent

    Purchased

    8/20/25

  • Yusledy J.

    Verified purchase

    Reviewed 5/29/24, United States.

    Great buy! The phone came quickly and in very good condition. It is working as expected, I’m very happy with the phone and its performance. The battery came at 87% availability and it’s performing very well. The phone metal exterior is flawless and a beautiful dark blue. The screen has a few scratches at the top and at the bottom of the screen probably from putting it and taking it out of a phone case. But overall, the screen looks perfect inside the phone case I bought. I’m very satisfied with the phone”s performance, aesthetics, the price, and I’m looking forward to buying an Apple Watch from Backmarket soon.

    iPhone 12 Pro 128GB - Pacific Blue - Locked AT&T

    Condition

    Excellent

    Purchased

    5/18/24

  • Ethan B.

    Verified purchase

    Reviewed 9/15/25, United States.

    Absolutely love it!!! My MacBook came in perfect condition and was the perfect upgrade from my old computer! I love it so much and cannot recommend BackMarket enough!

    MacBook Air (2020) 13-inch - Apple M1 8-core and 7-core GPU - 8GB RAM - SSD 128GB - Standard display

    Condition

    Excellent

    Purchased

    9/1/25

  • Tori S.

    Verified purchase

    Reviewed 8/27/25, United States.

    very satisfied with my purchase. i ordered Friday 8/22 and i received it Tuesday 8/26. It’s basically brand new , will update in like 2 weeks ,

    MacBook Air (2020) 13-inch - Apple M1 8-core and 7-core GPU - 8GB RAM - SSD 128GB - Standard display

    Condition

    Excellent

    Purchased

    8/22/25

  • Roxanne R.

    Verified purchase

    Reviewed 8/17/25, United States.

    My Chromebook looks and performs like it’s brand new! It’s easy to learn and figure out how to use. I love it!

    Lenovo ChromeBook 100E A4-9120c 1.6 GHz 32 GB SSD - 4 GB

    Condition

    Excellent

    Purchased

    8/1/25

  • Roy H.

    Verified purchase

    Reviewed 12/15/24, United States.

    I'm truly enjoying my MacBook air. I've only used Chromebooks up until now. The MacBook is a breath of fresh air.

    MacBook Air 13-inch (2017) - Core i5 - 8GB - SSD 128GB

    Condition

    Good

    Purchased

    12/1/24

  • Walter V.

    Verified purchase

    Reviewed 6/22/24, United States.

    This is the second laptop from Back Market. The ACER is good. This order I was expecting an ACER and got an HP. It is in excellent condition. Had nearly a 100% charge. Set up in about 20 minutes. An HP for an ACER price? WOW! I hope we don't drown another computer but if we do it will be from your operation.

    HP ChromeBook 11 G8 EE Celeron N4000 1.1 GHz 32 GB eMMC - 4 GB

    Condition

    Fair

    Purchased

    6/20/24

  • Joey D.

    Verified purchase

    Reviewed 4/29/26, United States.

    Pretty good. Camera is worse quality than I would have hoped. Also, charging ports were pretty dirty

    HP Chromebook 14 G6 Celeron N4020 1.1 GHz 32 GB eMMC - 4 GB

    Condition

    Good

    Purchased

    4/15/26

  • Alden R.

    Verified purchase

    Reviewed 12/7/25, United States.

    DoA with a battery that didn't charge, which apparently wasn't covered under the warranty. The seller mine came from (Device Refresh) only offers refunds, no repairs or replacements, which sucks because I want a MacBook, not a refund. Only reason I gave 2 stars is for Back Market's support accepting my request to return it quickly and without difficulty

    MacBook Air (2020) 13-inch - Apple M1 8-core and 7-core GPU - 8GB RAM - SSD 128GB - Standard display

    Condition

    Excellent

    Purchased

    11/27/25

  • Chris B.

    Verified purchase

    Reviewed 10/13/25, United States.

    The package was securely packed, arrived quickly, and everything was in perfect condition. I’ll definitely be ordering again—and I’ll be telling my family and friends too!

    MacBook Air Retina 13-inch (2020) - Core i3 - 8GB - SSD 256GB

    Condition

    Good

    Purchased

    9/28/25

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