Device Refresh

Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for 6 years

Based in United States

Overall rating

3,176 verified reviews

Rating details

  • Accessories

    4.4/5

  • Appearance

    4.4/5

  • Battery

    4.3/5

  • Lens & Camera

    4.5/5

  • Overall performance

    4.2/5

  • Packaging

    4.5/5

  • Shipping

    4.6/5

Reviews

  • Adrielle J.

    Verified purchase

    Reviewed 8/18/24, United States.

    Can’t complain for the quality of the item and over glad to expand my Apple ecosystem.

    Condition

    Good

    Purchased

    8/8/24

  • Autumn K.

    Verified purchase

    Reviewed 2/18/24, United States.

    Works really well and it isn’t slow at all

    Condition

    Good

    Purchased

    2/2/24

  • Fredricks F.

    Verified purchase

    Reviewed 2/15/24, United States.

    Just as described and arrived on time.

    Condition

    Good

    Purchased

    1/28/24

  • Daniel P.

    Verified purchase

    Reviewed 9/16/22, United States.

    It’s only been about two weeks but so far a great value buying from Back Market. Buying process was intuitive and smooth Communication was superb Delivery was on time Overall I would but again with confi

    Condition

    Excellent

    Purchased

    9/3/22

  • Gabriel B.

    Verified purchase

    Reviewed 5/29/22, United States.

    The laptop itself is excellent, with no flaws and even more high quality than I was expecting out of it. Unfortunately, I found it to be incompatible with several things for school, including the school website and the inability to use Android apps, but this was due to my own lack of research. Overall it's pretty good, but I had to go with a different laptop in the end and keep it as a computer for my off-grid kit.

    Condition

    Excellent

    Purchased

    4/5/22

  • Jane M.

    Verified purchase

    Reviewed 5/25/22, United States.

    Got such a good deal on this little Chromebook, and it’s perfect and so fast. My daughter is going to be using it for homeschool, and I’ve been using it to do basic internet things that I don’t want to do on my phone. Love this thing. And I love backmarket. This is the third thing I’ve bought from them and they’ve all been great.

    Condition

    Good

    Purchased

    5/13/22

  • Lorne H.

    Verified purchase

    Reviewed 1/3/22, United States.

    The MacBook is amazing! Purchased in GOOD condition, the screen is flawless! The only kind of “damage” I’ve found is one of the corners is very slightly flattened, indicating it was once dropped. Other than that, cosmetically it’s in great, looks-basically-brand-new condition. I’m so grateful to have found Back Market!! Especially since I was buying this MacBook for my 7yo son, lol! No way I’d want to spend $1,500+ for a laptop that could possibly be ruined rather quickly. Buying refurbished with the extra Protection Plan was the way to go! The price was amazing, as is the quality of the product AND you cannot beat the 2-3 day shipping during the holidays!! The entire process from start to finish was absolutely perfect. I’ve never seen a company work harder to ensure you have the most seamless experience as a buyer. Now that I know about Back Market, I’ll forever be a customer. Cannot wait to see what I can buy next!! Thank you so much!! To anyone questioning whether or not this is legit or if it’s worth buying here- it absolutely IS!! I’m beyond impressed.

    Condition

    Good

    Purchased

    12/14/21

  • Est C.

    Verified purchase

    Reviewed 11/27/21, United States.

    The unit arrived faster than i thought and in very good condition. Booted right off after getting some charge and set up was quick and smooth. Had a few questions for seller and the customer service was awesome. Thumbs Up for Back Market and the refurbishers 😁😁😂😍🥰

    Condition

    Good

    Purchased

    11/18/21

  • Julian S.

    Verified purchase

    Reviewed 10/23/21, United States.

    Hi, The Refurbished computer is great. We transferred everything from my old laptop and it's running superbly!!! Thank you and I will check you out if I need any future purchases. Thank you, Julian

    Condition

    Good

    Purchased

    10/2/21

  • Melissa G.

    Verified purchase

    Reviewed 5/31/20, United States.

    The ultimate Best Buy on a refurbished product. I have ordered MacBook Pro, a second IPad for the house and just ordered AirPods. I will continue to order from the site and I’ve told lots of friends.

    Condition

    Good

    Purchased

    5/19/20

4 products