Device Refresh

Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for 6 years

Based in United States

Overall rating

3,175 verified reviews

Rating details

  • Accessories

    4.4/5

  • Appearance

    4.4/5

  • Battery

    4.3/5

  • Lens & Camera

    4.5/5

  • Overall performance

    4.2/5

  • Packaging

    4.5/5

  • Shipping

    4.6/5

Reviews

  • Alexandra S.

    Verified purchase

    Reviewed 9/30/23, United States.

    Arrived quickly and in perfect condition!

    Condition

    Excellent

    Purchased

    9/12/23

  • Michael T.

    Verified purchase

    Reviewed 9/24/23, United States.

    Great deal on a seemingly brand new computer

    Condition

    Good

    Purchased

    9/11/23

  • Nathaniel B.

    Verified purchase

    Reviewed 9/19/23, United States.

    4th time I have ordered those computer being ensured that receiving a broken computer is a fluke and that it would not happen again. I'm in absolute disbelief that this is the 4th computer that came with a broken monitor . Also have not had any actual help with customer service until my last order, so that's 1/4 people who are actually willing to help resolve an issue. I'm done with this company, I really think it's either a sham, or they lie about their so called "quality assurance" ( which they also charge a fee for) Ridiculous.

    Condition

    Good

    Purchased

    9/12/23

  • Aubrey S.

    Verified purchase

    Reviewed 9/7/23, United States.

    Good and no scratches at all

    Condition

    Excellent

    Purchased

    8/22/23

  • Colin W.

    Verified purchase

    Reviewed 8/28/23, United States.

    It is disappointing that the keyboard is somewhat defective. Some of the keys stick and random characters appear while typing this very sentence, which I've had to correct multiple times :(

    Condition

    Good

    Purchased

    8/24/23

  • Nathaniel B.

    Verified purchase

    Reviewed 8/28/23, United States.

    The item was received damaged upon arrival. I'm sure mistakes happen but I really believe that this should be fixed as quickly as humanly possible. I needed this computer for this upcoming week and when I received it the screen is separating down the side seam.

    Condition

    Good

    Purchased

    8/22/23

  • Nicholas R.

    Verified purchase

    Reviewed 8/20/23, United States.

    I love everything. Looks great. Performs great.

    Condition

    Excellent

    Purchased

    8/4/23

  • Deandre P.

    Verified purchase

    Reviewed 8/11/23, United States.

    Awesome!

    Condition

    Excellent

    Purchased

    8/3/23

  • Jeffrey S.

    Verified purchase

    Reviewed 7/30/23, United States.

    The phone was shipped in excellent condition and works as expected. I have recommended Back Market to others who are looking to replace or upgrade electronics.

    Condition

    Excellent

    Purchased

    7/14/23

  • Andrew M.

    Verified purchase

    Reviewed 7/8/23, United States.

    The quality of this products it great!!! It's literally like a brand new computer you even tell someone else had it. Also it has no scratches or dents and the computer works great.

    Condition

    Excellent

    Purchased

    7/2/23

4 products