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Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for 6 years

Based in United States

Overall rating

3,175 verified reviews

Rating details

  • Accessories

    4.4/5

  • Appearance

    4.4/5

  • Battery

    4.3/5

  • Lens & Camera

    4.5/5

  • Overall performance

    4.2/5

  • Packaging

    4.5/5

  • Shipping

    4.6/5

Reviews

  • Akanksha M.

    Verified purchase

    Reviewed 6/23/23, United States.

    The condition was fair, just a few dents on the sides. But it was heating up so I decided to return and get the one in excellent condition. Support kept sending me instructions for reset on newer models so had a lot of back and forth with them. But was able to get it restored with Apple Support. Customer care is friendly and responsive that's good.

    Condition

    Good

    Purchased

    6/3/23

  • Edgar L.

    Verified purchase

    Reviewed 5/14/23, United States.

    I really liked the laptop, it looks in very good condition, I just wanted to know if I could change the memory ram from 8g to 16g and if doing so invalidates my protection plan. La laptop me gusto mucho se ve en muy buenas condiciones, solo me gustaria saber si podria cambiar la memoria ram de 8g a 16g y si al hacerlo invalida my protection plan.

    Condition

    Good

    Purchased

    5/3/23

  • Jeff M.

    Verified purchase

    Reviewed 4/16/23, United States.

    Back Market very good with notifications regarding order status as well as status of trade-in. Phone in expected condition. Iphone 12 pro much like iphone X except for the much better camera...which is why I upgraded. Also like the square sides better than the rounded ones on older models.

    Condition

    Excellent

    Purchased

    3/25/23

  • Marcus B.

    Verified purchase

    Reviewed 2/12/26, United States.

    Power off issues. It shuts off by itself

    Condition

    Good

    Purchased

    2/7/26

  • Deaja J.

    Verified purchase

    Reviewed 7/23/25, United States.

    Good so far. Some keys are sticky but overall still a good purchase

    Condition

    Good

    Purchased

    7/9/25

  • Johna P.

    Verified purchase

    Reviewed 3/2/24, United States.

    GREAT!!

    Condition

    Good

    Purchased

    2/27/24

  • Juan T.

    Verified purchase

    Reviewed 10/2/22, United States.

    works grate for the internet and YouTube or watching movies work I would recommend this to anyone who needs a computer for simple tasks when I got it it was like new only a couple scratches 10/10 experience I will defenently be getting any other technology I need from here it also come with a charger this also works grate with my apple monitor the quality is grate I have used other websites to purchase tech but there no one like this with grate customer support what else do you need

    Condition

    Good

    Purchased

    5/9/22

  • Stephen H.

    Verified purchase

    Reviewed 2/24/22, United States.

    It was a birthday gift for our 15 year old granddaughter. She is very familiar with the MacBook Air, and loved it. And we are pretty certain she was not aware that it was reconditioned, now thinking her grandparents are wealthy.

    Condition

    Good

    Purchased

    2/13/22

  • Pedro S.

    Verified purchase

    Reviewed 2/2/24, United States.

    Won’t hold a charge the battery doesn’t last. After 1 hr and 30 min the iPad is just about died. I wish the battery would last longer.

    Condition

    Good

    Purchased

    1/13/24

  • Flash G.

    Verified purchase

    Reviewed 1/21/24, United States.

    fast shipping; great condition; works perfectly! That's why I come BACK to BACK MARKET!

    Condition

    Good

    Purchased

    1/8/24

5 products