Device Refresh

Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for 6 years

Based in United States

Overall rating

3,175 verified reviews

Rating details

  • Accessories

    4.4/5

  • Appearance

    4.4/5

  • Battery

    4.3/5

  • Lens & Camera

    4.5/5

  • Overall performance

    4.2/5

  • Packaging

    4.5/5

  • Shipping

    4.6/5

Reviews

  • Chad M.

    Verified purchase

    Reviewed 6/18/23, United States.

    It's a nice computer, it has a couple of large dents in the body but the battery has been cycled less than 100 times. I think this is a good way to buy a computer just be weary that a product in fair condition may have some cosmetic issues. I'm personally happy to give the beautiful machine another lease on life and I will give backmarket more money in the future.

    Condition

    Fair

    Purchased

    6/5/23

  • Dahani J.

    Verified purchase

    Reviewed 3/2/26, United States.

    Condition

    Good

    Purchased

    2/19/26

  • Rafaela L.

    Verified purchase

    Reviewed 12/7/25, United States.

    Condition

    Excellent

    Purchased

    11/28/25

  • Curtis R.

    Verified purchase

    Reviewed 11/19/25, United States.

    Condition

    Excellent

    Purchased

    10/31/25

  • Ne'vaeh A.

    Verified purchase

    Reviewed 8/27/25, United States.

    Everything's great, has a ton of space, a steal for the price I'm lucky.

    Condition

    Excellent

    Purchased

    8/6/25

  • The journey W.

    Verified purchase

    Reviewed 9/5/24, United States.

    I loved this iPad! It had nothing wrong with it and I got FAIR! Will be shopping again

    Condition

    Fair

    Purchased

    8/30/24

  • Shayla C.

    Verified purchase

    Reviewed 6/11/24, United States.

    Well when I got it I was happy very happy but after two days I was no longer happy the computer fell apart apparently there is a problem with the closing part of the computer so it’s crap now still turns on but i can’t close it

    Condition

    Excellent

    Purchased

    6/15/23

  • Jeff G.

    Verified purchase

    Reviewed 11/20/22, United States.

    The quality of the product is just as advertised. The plan is light use of the MacBook Air. So far everything is working and found no issues with the MacBook Air. The customer service with BM is very good.

    Condition

    Excellent

    Purchased

    11/10/22

  • Jason P.

    Verified purchase

    Reviewed 10/1/22, United States.

    Great service from the seller “Device Refresh,” directly and indirectly both. The device is as good or better than advertised (not a lot to go wrong with a mac mini after you confirm it turns on, but still). Computer was totally wiped and reset when I got it, in good packaging. I had a bit of a mix up too where I was about to return it because something cheaper came up, but then that fell through, and I kept this Mac mini. I only mention it because even though I didn’t return it, they started the return policy with me and it was easy and friendly, from the Device Refresh shop. Would def buy again from this seller.

    Condition

    Excellent

    Purchased

    9/18/22

  • Kenzie K.

    Verified purchase

    Reviewed 7/21/22, United States.

    The whole process was AMAZING. I needed a new laptop for school and knew I wanted a Mac but wasn’t ready to pay the mac prices. As someone who is a little rough on electronics (many cracked iPhone screens) I was willing to take a chance on a refurbished product especially given the very affordable price tag! Ordering was a breeze, shipping was fast, and when my MacBook arrived it was in near perfect condition! A few cosmetic blemishes that aren’t even noticeable. If you are in the market for new electronics do not hesitate to use back market for an affordable option that is also kind to the environment! 5 stars!

    Condition

    Good

    Purchased

    7/8/22

5 products