Seller reviews, items and info

Approved seller with 4.1/5 Stars ratingTrusted on Back Market for

Overall rating

79 verified reviews

Rating details

  • Battery

    3.9/5

  • Lens & Camera

    4.5/5

  • Shipping

    4.4/5

  • Accessories

    4.2/5

  • Packaging

    4.3/5

  • Overall performance

    4/5

  • Appearance

    4.2/5

Reviews

  • Albert M.

    Verified purchase

    Reviewed 4/21/25, United States.

    I am a senior citizen and found them very helpful and easy to use. Service was fast. Keep up the good work.

    Galaxy Buds2 Pro Earbud Bluetooth Earphones - Black

    Condition

    Excellent

    Purchased

    3/31/25

  • Hsun-fang C.

    Verified purchase

    Reviewed 3/17/24, United States.

    The computer overall looked fine and was working well enough. I unfortunately had to return it because some keys were working properly and the battery had a “service recommended” warning sign. Granted I got it for a “good” condition, that maybe shouldn’t have happened. I am still hopeful my replacement will be satisfying, but it was just annoying needing to do the returning and waiting.

    MacBook Pro Retina 15-inch (2018) - Core i7 - 16GB - SSD 512GB

    Condition

    Good

    Purchased

    3/6/24

  • David W.

    Verified purchase

    Reviewed 9/26/24, United States.

    I am a big fan of BackMarket. I've bought a few laptops and tablets from them. This particular order was not up to their usual standards. First, the item, a Surface Pro tablet, appeared brand new, which was great. However, once I turned it on, it powered up but would not boot. I tried all the suggestions I could find online, and none of them worked. So I submitted a help request. It took 3 days for anyone to respond to the request. I let them know in the ticket the typical benchmark for help desk response is in hours, not days, and I was stuck with a product I needed but could not use. Once they contacted me, they made some additional suggestions for booting the tablet, but they did not work either, so they initiated a return. I let them know in the ticket I wanted a replacement with an equal or better model at the same price. There was no response to that request, and the return was processed as a refund. So here I am almost 2 weeks later, still with no device. I guess I need to place another order. But I am hesitant after the slow response to the problems I had. Still, they are the best at what they do, so I will cross my fingers and place another order. Wish me luck.

    Microsoft Surface Pro 7+ 12-inch (2020) - Core i5-1135G7 - 8 GB - SSD 128 GB

    Condition

    Excellent

    Purchased

    9/12/24

  • Herman G.

    Verified purchase

    Reviewed 6/8/24, United States.

    The iPad that I purchased is supposed to be 128GB and you sent me an ipad with 32GB of storage. This is unacceptable. The only reason I purchased the iPad for the price was because the item description stated that it has 128GB of memory.

    iPad 9.7-inches (2017) 5th gen 128 GB - Wi-Fi + 4G - Silver

    Condition

    Excellent

    Purchased

    6/1/24

  • Tyrhonda B.

    Verified purchase

    Reviewed 5/26/24, United States.

    Love the ipad

    iPad 9.7-inches (2017) 5th gen 32 GB - Wi-Fi - Silver

    Condition

    Excellent

    Purchased

    5/10/24

  • Ronald K.

    Verified purchase

    Reviewed 7/27/25, United States.

    It works just fine and looks like new.

    Galaxy Tab S6 Lite 128GB - Gray - (Wi-Fi)

    Condition

    Excellent

    Purchased

    7/9/25

  • Spencer H.

    Verified purchase

    Reviewed 4/4/24, United States.

    Just as before when I bought a phone from them, the device came quickly and safely and I got to send in another device I had laying around to help find this one 👍

    Galaxy Tab A8 10.5 (2021) 32GB - Gray - (WiFi)

    Condition

    Good

    Purchased

    3/14/24

  • Kurenai C.

    Verified purchase

    Reviewed 2/23/24, United States.

    yall have really good customer service and yall was very patient and helpful and respectful towards me i will be buy from yall again

    iPad 9.7-inches (2017) 5th gen 32 GB - Wi-Fi + 4G - Silver

    Condition

    Good

    Purchased

    2/20/24

  • Peppermint I.

    Verified purchase

    Reviewed 6/2/25, United States.

    I recently brought an iPad from here excellent condition but the battery is dying fast can’t get in contact with you guys at all

    iPad 10.2-inches (2019) 7th gen 32 GB - Wi-Fi - Space Gray

    Condition

    Excellent

    Purchased

    5/17/25

  • Stephanie G.

    Verified purchase

    Reviewed 3/27/24, United States.

    Looks brand new. Only downside that we have had is the battery. It goes dead quickly and it jumps from super low percentage to 40-50% battery quickly but then runs dead again.

    iPad 9.7-inches (2017) 5th gen 32 GB - Wi-Fi - Space Gray

    Condition

    Excellent

    Purchased

    3/9/24

0 products

Aw, shucks!

We looked everywhere: the item you're looking for doesn't exist on our marketplace. Try your luck with another search or check out our great deals.

Go back to shopping
Aw, shucks!