Seller reviews, items and info

Approved seller with 4.4/5 Stars ratingTrusted on Back Market for

Overall rating

992 verified reviews

Rating details

  • Battery

    4.3/5

  • Shipping

    4.5/5

  • Lens & Camera

    4.6/5

  • Accessories

    4.4/5

  • Packaging

    4.6/5

  • Overall performance

    4.2/5

  • Appearance

    4.5/5

Reviews

  • Scott F.

    Verified purchase

    Reviewed 6/24/20, United States.

    We purchased this phone 3/3/20. Advertised as "mint" it worked just fine for three months then would not power up. The seller, ecommsell.com ,send a return postage label within 24 hours and we got it back in the mail to them the next day. After not hearing from them on status, I asked what was going on. They informed me they received the shipment but lost the phone, which adding insult to injury, had it's SIM card in it so now I have to replace that too. Poor quality and poor procedures in their warehouse. Not a winning combination for a refurbished phone company.

    Condition

    Excellent

    Purchased

    3/4/20

  • Jw C.

    Verified purchase

    Reviewed 6/24/20, United States.

    Service and shipping were quick and smooth. The quality is better than the condition level listed.

    Condition

    Excellent

    Purchased

    6/11/20

  • Kelsey G.

    Verified purchase

    Reviewed 6/21/20, United States.

    The phone does not charge with its original charger, the screen jumps around and sends texts, zooms up, and does things without me touching it.

    Condition

    Excellent

    Purchased

    4/29/20

  • Abigail H.

    Verified purchase

    Reviewed 6/21/20, United States.

    Takes 4 hours to charge my phone. Dis

    Condition

    Excellent

    Purchased

    6/6/20

  • Daniel M.

    Verified purchase

    Reviewed 6/21/20, United States.

    The phone sucks the battery dies faster than my old IPhone SE

    Condition

    Good

    Purchased

    6/10/20

  • Becky G.

    Verified purchase

    Reviewed 6/20/20, United States.

    Sucked. The speaker was busted. Waiting on refund to hit the bank. Bought another from amazon.

    Condition

    Excellent

    Purchased

    6/9/20

  • Jessica M.

    Verified purchase

    Reviewed 6/18/20, United States.

    I was shocked to even get this order because the zip code was incorrect and I couldn’t change it before it was mailed. Customer service took over a week to get back to me. When it did arrive the charger didn’t work. Now Verizon is telling me this phone isn’t compatible when I specifically got this one because it said it was compatible with Verizon. So needless to say- I’m upset. I’m not looking forward to the refund process. I’m sure it will be dragged out.

    Condition

    Good

    Purchased

    6/2/20

  • Yazmine F.

    Verified purchase

    Reviewed 6/18/20, United States.

    I’ve bought 3 phones from here, they all have been AWESOME!! Thanks!

    Condition

    Good

    Purchased

    6/6/20

  • David R.

    Verified purchase

    Reviewed 6/17/20, United States.

    I ordered a iphone 8 plus 256GB- Gold in color... I received one that was black... Mint? it was delivered 4 days late, wrong color and they took off $25. the phone is okay, but with two things wrong, I believe they should have sent me the gold one and over-night-ed... to ship the wrong one and correct it with a gold one would have cost more than the $25 bucks. just a thought if they do this to you.....

    Condition

    Excellent

    Purchased

    6/2/20

  • Jacinta B.

    Verified purchase

    Reviewed 6/17/20, United States.

    In great condition, everything as stated, and shipped fast!

    Condition

    Excellent

    Purchased

    6/5/20

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