Seller reviews, items and info

Approved seller with 4.4/5 Stars ratingTrusted on Back Market for

Overall rating

992 verified reviews

Rating details

  • Battery

    4.3/5

  • Shipping

    4.5/5

  • Lens & Camera

    4.6/5

  • Accessories

    4.4/5

  • Packaging

    4.6/5

  • Overall performance

    4.2/5

  • Appearance

    4.5/5

Reviews

  • Deborah E.

    Verified purchase

    Reviewed 6/15/20, United States.

    This was my first time buying a reburbished phone and was nervous, but the phone arrived quickly, looked brand new, and works perfectly. I would definitely purchase from BackMarket again and suggest it to others.

    iPhone 6 16GB - Space Gray - Fully unlocked (GSM & CDMA)

    Condition

    Excellent

    Purchased

    6/2/20

  • Margie S.

    Verified purchase

    Reviewed 6/12/20, United States.

    Looking to replace my stolen iPhone 11 pro max opted to purchase a 8 plus iPhone, after reviewing the buyers reviews online with Wal-Mart resellers, Craig's, list, and eBay as well as pricing and guarantee satisfaction, I opted for Back Market great reviews, choices on iPhone conditions to purchase made my decision simple. I am now a proud owner of a used but looks like new iPhone 8plus @ half the new price! Delivery was the only problem UPS was suppose to get signature instead they dropped it off in front of my garage where I place a sign for UPS to call me. Luckily the package was still there and I had a neighbor retrieve to hold for me. Will recommend Back Market to all my friends! MSJ

    iPhone 8 Plus 256GB - Silver - Unlocked

    Condition

    Excellent

    Purchased

    6/2/20

  • Ciprian R.

    Verified purchase

    Reviewed 6/9/20, United States.

    The phone looks practically new; it already had a screen protector on it, which for me was a plus. This is my second purchase from BackMarket, and I have no hesitation to purchase a product from them again in the future. I strongly feel they are very honest in the description of their products, and they do care about their customers' poitive experiences.

    iPhone 7 128GB - Silver - Unlocked

    Condition

    Excellent

    Purchased

    5/28/20

  • Melissa M.

    Verified purchase

    Reviewed 6/4/20, United States.

    Very happy with the overall experience. Website is easy to navigate, I appreciate that some sellers take PayPal, shipping was quick, phone was in great condition. This was my third purchase this year. I will always check here first when needing a phone replacement.

    iPhone 8 64GB - Gold - Unlocked

    Condition

    Good

    Purchased

    5/17/20

  • Sally F.

    Verified purchase

    Reviewed 6/4/20, United States.

    THe charger cord is quite short, but more importantly, it is a different charger than my other andoids. Not Back Market's fault though! Customer service has been great and very entertaining ! I will definitely buy again from them.

    Galaxy S8 64GB - Midnight Black Unlocked

    Condition

    Good

    Purchased

    5/26/20

  • Aloha T.

    Verified purchase

    Reviewed 5/26/20, United States.

    I absolutely love my BackMarket Rose Gold iPhone 6S+. It arrived quickly. I ordered a SIMS card for it and had service in a day or two of arrival. So far, no issues with any functions and, as promised, it is in mint condition. Await Otterbox. Great buy!

    iPhone 6S Plus 128GB - Rose Gold - Unlocked

    Condition

    Excellent

    Purchased

    5/7/20

  • Margaret C.

    Verified purchase

    Reviewed 5/20/20, United States.

    The company shipped the phone on the same day I ordered it. They were excellent in communication regarding the product and the phone arrived in record time. I ordered a mint condition and the phone was indeed in mint condition. .

    iPhone 8 64GB - Gold - Unlocked

    Condition

    Excellent

    Purchased

    5/7/20

  • Rick G.

    Verified purchase

    Reviewed 5/1/20, United States.

    Phone arrived quickly in perfect condition as advertised, can't go wrong with mint condition. Works like new and saved a ton of money. I bought this to replace my sisters phone and she loves it. I have bought from you before and each time is a great experience. Thanks as always.

    iPhone 7 32GB - Gold - Unlocked

    Condition

    Excellent

    Purchased

    4/20/20

  • Elise W.

    Verified purchase

    Reviewed 4/27/20, United States.

    This was my first time ever ordering through Back Market, l can’t believe it took me this long to order off this site!! I am shook as to how new my iPhone looked when l received it. I ordered it in Mint condition, and it literally looks as if l bought it brand new. I am very satisfied and WILL most definitely be a repeat costumer in the near future!! I asked for the two day shipping and received it exactly in the time frame! I have absolutely no complaints. I highly recommend Back Market!

    iPhone 8 Plus 64GB - Gold - Unlocked

    Condition

    Excellent

    Purchased

    4/11/20

  • Rose ann S.

    Verified purchase

    Reviewed 4/27/20, United States.

    Very happy grandson —- he loved his phone! and very happy grandma... I will never buy s NEW phone again. Great website, incredibly responsive team, huge selection. All this plus a sense of fun.Totally enjoyable shopping experience.

    iPhone 8 64GB - Gold - Unlocked

    Condition

    Excellent

    Purchased

    4/5/20

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