Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for

Overall rating

1,125 verified reviews

Rating details

  • Accessories

    4/5

  • Appearance

    4.3/5

  • Battery

    4/5

  • Lens & Camera

    4.2/5

  • Overall performance

    4.2/5

  • Packaging

    4.4/5

  • Shipping

    4.4/5

Reviews

  • Nicholas M.

    Verified purchase

    Reviewed 8/27/23, United States.

    runs great and came as described with minor scrapes, but all in functioning order.

    Condition

    Fair

    Purchased

    8/15/23

  • Supplychain L.

    Verified purchase

    Reviewed 8/25/23, United States.

    Vendor sent items that completely different from what we purchased. We shipped it back to get a refund and vendor still sent it out to us and said we agreed to keep the units which we never have that agreement. Just be careful!

    Condition

    Fair

    Purchased

    8/7/23

  • Bria T.

    Verified purchase

    Reviewed 8/24/25, United States.

    Operating good came dirty.

    Condition

    Fair

    Purchased

    8/11/25

  • David I.

    Verified purchase

    Reviewed 3/6/25, United States.

    The computer started resetting on me, but now it's been working fine!

    Condition

    Good

    Purchased

    2/8/25

  • Patricia R.

    Verified purchase

    Reviewed 9/29/24, United States.

    I’m still in the throes of going from windows to appl. I need more time to give accurate info. So far real good

    Condition

    Fair

    Purchased

    9/19/24

  • James K.

    Verified purchase

    Reviewed 8/26/24, United States.

    It works great!!… no issues with it..thank you very much!

    Condition

    Fair

    Purchased

    8/8/24

  • Jeff I.

    Verified purchase

    Reviewed 8/11/24, United States.

    GOOD

    Condition

    Fair

    Purchased

    7/24/24

  • Pilar O.

    Verified purchase

    Reviewed 7/31/24, United States.

    I am very pleased with my purchase other than the charging cable not working, the laptop is in great condition and was delivered promptly.

    Condition

    Fair

    Purchased

    7/24/24

  • Christian V.

    Verified purchase

    Reviewed 11/10/25, United States.

    got wrong item

    Condition

    Fair

    Purchased

    10/28/25

  • Kameron S.

    Verified purchase

    Reviewed 5/24/24, United States.

    Because i was on a deadline, i made the mistake of purchasing from this seller w|o doing my usual due diligence, which always includes reading reviews. Had i done that, i would've saved myself time + stress. So that's on me b|c other buyers definitely warned me. Expect incorrect//incompatible accessories, something BackMarket is apparently OK with. And definitely don't be surprised if your item arrives dirty//unclean, something that's a bigger deal for me as someone who is immunocompromised. On top of all of this, i'm having issues with the computer's system. i have a feeling this is going to be a giant waste of money and a major regret the moment the return policy expires. i can feel it. SMH Think twice before you purchase from this seller. If you have money to gamble with, go for it!

    Condition

    Good

    Purchased

    5/21/24

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