Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for

Overall rating

2,222 verified reviews

Rating details

  • Accessories

    4.2/5

  • Appearance

    4.5/5

  • Battery

    4.3/5

  • Lens & Camera

    4.6/5

  • Overall performance

    4.3/5

  • Packaging

    4.4/5

  • Shipping

    4.6/5

Reviews

  • Zoey G.

    Verified purchase

    Reviewed 2/28/20, United States.

    After having a bad experience buying from Amazon, I was a little hesitant on buying from here. However, I am SUPER happy that I did! I purchased from refurbisher, “GadgetGone”. The phone did have some scratches on the screen, but as stated, very light and barely able to be seen. Once I put the glass screen protector on, this phone looks brand new. Also, extremely pleased that the battery is at 93% health. That is one thing I was worried about so I am very happy with my purchase. My only complaint is that the phone was covered in fingerprints and lint, and needed to be cleaned. However, still 10/10 recommend.

    iPhone XS 64GB - Gold - Unlocked

    Condition

    Excellent

    Purchased

    2/24/20

  • Laine H.

    Verified purchase

    Reviewed 1/7/23, United States.

    I’ve had my phone got over a year and it’s been great. Great customer support. I’m back to buy an iPad!

    iPhone 8 Plus 256GB - Gold - Locked AT&T

    Condition

    Excellent

    Purchased

    7/5/21

  • Eric A.

    Verified purchase

    Reviewed 5/31/22, United States.

    I ordered iPhone 13 Pro Max 512GB but received iPhone 13 Pro Max 128GB. I was asked if I wanted replacement or refund which I opted for a replacement. I was asked to return the phone so that they will send me a replacement. After returning the phone, I was issued a refund without any explanation why they could not send me the replacement. The coupon I used for the order is gone.

    iPhone 13 Pro Max 512GB - Graphite - Unlocked

    Condition

    Excellent

    Purchased

    5/14/22

  • Sarah S.

    Verified purchase

    Reviewed 3/16/22, United States.

    I was scared for sure because this was my first purchase threw back market and I’ve never known anyone to order from them either. I received the phone pretty quick and was very impressed. I had purchased the “fair” phone and just prayed for the best outcome! Well I wasn’t disappointed! I feel like selecting the “fair” phone was being very risky to begin with but I feel like the phone was in mint condition. Had one small scratch on the screen and it isn’t even noticeable unless you’re looking for it ! I would definitely refer purple to them and I’d purchase another phone.

    iPhone 11 Pro 64GB - Space Gray - Unlocked

    Condition

    Fair

    Purchased

    3/4/22

  • Marquita H.

    Verified purchase

    Reviewed 3/13/22, United States.

    Great , my daughter loves it. She’s 9 and has had at least 7,8 phones over the past 3yrs, so when she broke her last one , I said this is it ! I let her go 4.5 full months without a phone, I feel she’s learnt her lesson and she’s learned to be more responsible. So I decided to get her this one and she loves it. Thanks 🤗

    iPhone 6s 16GB - Space Gray - Unlocked

    Condition

    Fair

    Purchased

    3/1/22

  • Brandon F.

    Verified purchase

    Reviewed 3/12/22, United States.

    The phone came overnight so that was good . I had the phone for 2 week now and I must say the phone is legit it was fully unlock no scratches no crack. So far so good so I can not complain and I will be back for another one when I’m tired of this one no hesitation

    iPhone 12 64GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    3/3/22

  • Anita S.

    Verified purchase

    Reviewed 3/11/22, United States.

    At first, I was sketched out but I had no choice but to buy from this website because of how cheap everything was. I bought the excellent version of this phone and it’s BRAND SPANKING NEW! We haven’t had any problems with it yet & it’s amazing! 1000000% recommend this website for all your electronic needs. If you’re sketched out on buying products from Back market, just know a tech nerd bought it and is now reccomending it.

    Galaxy S21 Ultra 5G 128GB - Phantom Black - Unlocked

    Condition

    Excellent

    Purchased

    2/28/22

  • Calvin P.

    Verified purchase

    Reviewed 2/24/22, United States.

    Great quality. It was exactly as described. Truly flawless. Also the fastest and most accommodating customer service from backmarket. They even allowed me to change my shipping destination last minute. Item arrived 2 days earlier than the shipping estimate stated.

    iPad Pro 12.9-inches (2021) 5th gen 128 GB - Wi-Fi - Space Gray

    Condition

    Excellent

    Purchased

    2/14/22

  • Adrian M.

    Verified purchase

    Reviewed 2/11/22, United States.

    Iphone came in excellent condition, practically brand new if you ask me. GadgetGone was super helpful with helping me with the USPS issues, I can confirm they ship with 2-day shipping but somehow USPS ended up taking over a week to get it here. Definitely would recommend GadgetGone and for sure going to buy my next phone thru them when this 11 goes into retirement.

    iPhone 11 64GB - Green - Locked AT&T

    Condition

    Fair

    Purchased

    1/31/22

  • Leigh P.

    Verified purchase

    Reviewed 2/11/22, United States.

    Product is great. I bought a similar one for my 73 year old mom (who's remedial at best when it comes to technology). Easy to set-up and operate. Honestly the BEST part of all of this is the BackMarket experience. My phone arrived earlier than expected - which is a miracle in this supply-chain nightmare time. I purchase all of my phones - including my family's gear - from these folks. Way better than the "others" (I'm looking at you, Jeff Bezos)

    Galaxy S10 128GB - Pink - Locked Verizon

    Condition

    Excellent

    Purchased

    1/29/22

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