Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for

Overall rating

2,222 verified reviews

Rating details

  • Accessories

    4.2/5

  • Appearance

    4.5/5

  • Battery

    4.3/5

  • Lens & Camera

    4.6/5

  • Overall performance

    4.3/5

  • Packaging

    4.4/5

  • Shipping

    4.6/5

Reviews

  • Richie M.

    Verified purchase

    Reviewed 10/16/21, United States.

    I honestly was very skeptical about buying a refurbished phone. I kept reading reviews from others that were very off putting. This one came absolutely in mint condition, as described, it works perfect. Charges perfect, speakers all sound excellent, no scratches, no dents etc. Was absolutely so pleased with the purchase of this phone and I would highly recommend using back market to absolutely anyone. Will definitely be getting all my phones from here. Much better value, better price and just overall excellent all around.

    Condition

    Excellent

    Purchased

    10/6/21

  • Dexter C.

    Verified purchase

    Reviewed 8/8/21, United States.

    My phone is awsome!! It looks brand new, you would never be able to tell that it was refurbished!! Definitely recommend Back Market, and the seller GadgetGone 🔥🔥 It all was a very pleasant experience, and will definitely be back to get more devices when I need them!! Refurbished is the only way to go 💥

    Condition

    Excellent

    Purchased

    7/28/21

  • Liam C.

    Verified purchase

    Reviewed 5/19/21, United States.

    Frickin awesome! The iPhone X I bought was in “fair” condition but it looks very well taken care of. It functions well, takes great pics and I get a lot of comments on how sleek and nice a phone it is! Absolutely love it, feel like I really got a great value for my money. Love Back Market and I just turned around and purchased an apple series 3 watch!

    Condition

    Fair

    Purchased

    5/6/21

  • John R.

    Verified purchase

    Reviewed 5/18/21, United States.

    This is a gift for my son and we received it right away! He is so far happy with this phone. I ordered the highest quality and received a really good look looking refurbished product. The phone has 80% battery life and only had very minor swirls on the housing. Overall great product and will buy from them again!

    Condition

    Excellent

    Purchased

    5/6/21

  • Nathaniel J.

    Verified purchase

    Reviewed 8/28/20, United States.

    Phone quality was as advertised in a "very good" condition. I'm super pleased with my Iphone X so far and think the Back Market website/customer interface is excellent. I also think the web design and ability to see your order, warranty expiration date, and directly talk with the refurbisher is great. Will definitely recommend Back Market to friends and family down the road. My only very tiny complaint is that the phone came with a power cable but no USB adapter, which I believe it said it was supposed to. Overall, minor inconvenience and my experience was overwhelmingly positive!

    Condition

    Excellent

    Purchased

    8/23/20

  • Rodrick R.

    Verified purchase

    Reviewed 9/8/22, United States.

    The phone seem to work perfect. The casing is as described but the screen is flawless. Everyone I show the phone to, now want a refurbished phone.

    Condition

    Fair

    Purchased

    8/24/22

  • Fawas A.

    Verified purchase

    Reviewed 6/16/22, United States.

    Other than the headphones the product was great. I was going through a rough patch since losing my stuff a couple months ago and this was part of the recovery to getting my stuff back. The product works perfectly and I was able to transfer my data back.

    Condition

    Good

    Purchased

    6/6/22

  • Jhefferson silva W.

    Verified purchase

    Reviewed 6/11/22, United States.

    Tava com receio de comparar e tal, mas comprei na condição de exelente, o celular veio maravilhoso somente com uma marquinha perto da entrada do conector do carregado, bateria veio em 100%. Para os BRs eu mandei para Weget2u e chegou lá em 2 dias. super recomendo esse vendendor!!!!!!!!!!!!!!!!!

    Condition

    Excellent

    Purchased

    6/1/22

  • Cooper A.

    Verified purchase

    Reviewed 6/11/22, United States.

    It didn't come with a band and the wrong charger was included, but the seller was very quick and helpful in providing those items. The watch has sub-par battery life, but that's to be expected. I'm not sure if it is as advertised, but that's difficult to determine depending on what apps are used. It was a bit dirty when it arrived but that isn't a big deal to me either when considering everything else.

    Condition

    Fair

    Purchased

    5/27/22

  • David D.

    Verified purchase

    Reviewed 6/10/22, United States.

    I bought it in “good” condition and except for a minor dent on edge and a little light coming up from the bottom left of the screen, it would be “excellent.” So far it works great…better than the iPhone 7 it replaced it with! Hopefully the light won’t get any worse.

    Condition

    Good

    Purchased

    5/27/22

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