GM DEALS

Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for 7 years

Based in United States

Overall rating

6,329 verified reviews

Rating details

  • Accessories

    4.2/5

  • Appearance

    4.5/5

  • Battery

    4.2/5

  • Lens & Camera

    4.5/5

  • Overall performance

    4.2/5

  • Packaging

    4.6/5

  • Shipping

    4.5/5

Reviews

  • Ieshea J.

    Verified purchase

    Reviewed 11/13/24, United States.

    The phone was as described. Well actual better I didn't see any visible scratches. I like the phone, I received it quick. It is a really nice phone. As far as the phone functionality personally I feel the battery goes quickly. I travel for work and use it all the time on the road. Some days I am a little nervous because I think it might go dead. I don't want to have to carry a charger w/me at all times and charge it in facilities. But it hasn't actually went dead so maybe it's just me. It has went down to 46% Sometimes I forget to put a charger in my car. I use map quest religiously so that takes a big chunk of the battery. But other than that it is a very nice phone.

    Condition

    Fair

    Purchased

    10/25/24

  • Mike R.

    Verified purchase

    Reviewed 11/15/24, United States.

    I recently purchased a Pixel 8 Pro from Back Market in excellent condition. The phone arrived looking exactly as a new phone. While there have been rare instances of brief freezing, which could be a minor software issue, the overall experience has been fantastic. I'm impressed with Back Market's commitment to providing high-quality refurbished devices at affordable prices. Will definitely recommend others to give it a try.

    Condition

    Excellent

    Purchased

    10/28/24

  • Tara H.

    Verified purchase

    Reviewed 8/28/24, United States.

    This Galaxy s23 fe is my second purchase from Back Market. Right now this exact phone is $529 on Samsung. I paid half that. You CANNOT tell by sight, sound or feel that my phone isn't brand new. Had it come in a Samsung box I wouldn't even know myself. There isn't a blemish on it. The battery lasts and lasts. The port is nice and snug. All the "smart" works magnificently! But the best part about this smartphone is how smart I was by making the choice to shop here at Back Market😁 I will not buy from another place! Let's face it, I'm a fan!!

    Condition

    Good

    Purchased

    8/8/24

  • Jeffrey P.

    Verified purchase

    Reviewed 8/17/24, United States.

    Fantastic! I ordered an "excellent" quality Galaxy S20. It was like new, flawless. It was even unlocked, as advertised! The only irritating thing is the at&t boot-up screen and bloat-wear, but from I have learned, that's not easily removed. I have had no issues with the battery, and the phone is still water resistant. I would definitely buy from back market again.

    Condition

    Excellent

    Purchased

    3/9/23

  • Jerry A.

    Verified purchase

    Reviewed 6/2/24, United States.

    The two Galaxy S23 128GB phones arrived quickly and were in excellent shape. You would have a hard time telling them from new phones. We are still learning (struggling) to get everything programmed and the way we want them to be. We upgraded from the S10 so it is a bit of change. We have bought our phones from Back Market in the past and will again in the future Thank you!

    Condition

    Excellent

    Purchased

    5/15/24

  • Sheddrick S.

    Verified purchase

    Reviewed 5/11/24, United States.

    Expectations exceeded like always, thank you back market! My A14 came in as if brand new and came 3 days before the expected delivery date.

    Condition

    Good

    Purchased

    5/8/24

  • Muneeb M.

    Verified purchase

    Reviewed 9/24/23, United States.

    Came in excellent condition! Totally impressed with the device and the service too. As a first time refurbished product buyer was very skeptical about the whole process but 100 percent satisfied. Have and will definitely recommend to others.

    Condition

    Excellent

    Purchased

    9/6/23

  • Ben P.

    Verified purchase

    Reviewed 4/12/26, United States.

    i don’t think that “good” condition should include a massive dent in the corner where it was clearly dropped super hard possibly indicating internal damage. scratches and such are normal but this is much worse than that which is why i returned it. other wise Back Market customer service are a dream to work with and the return process was incredibly smooth and easy. thank you!

    Condition

    Good

    Purchased

    4/2/26

  • Judy R.

    Verified purchase

    Reviewed 1/26/26, United States.

    It works perfectly! The weather app had a bug, so I deleted it and have another one. That is the only thing not perfect about the phone!

    Condition

    Good

    Purchased

    1/17/26

  • Graham M.

    Verified purchase

    Reviewed 1/22/26, United States.

    I have really been liking my phone and whatever damage it has had has been so small I have not been able to see it. Once it is in my clear protective case and screen cover it looks like it was new.

    Condition

    Excellent

    Purchased

    1/10/26

146 products