GM DEALS

Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for 7 years

Based in United States

Overall rating

6,329 verified reviews

Rating details

  • Accessories

    4.2/5

  • Appearance

    4.5/5

  • Battery

    4.2/5

  • Lens & Camera

    4.5/5

  • Overall performance

    4.2/5

  • Packaging

    4.6/5

  • Shipping

    4.5/5

Reviews

  • Rebecca C.

    Verified purchase

    Reviewed 1/19/25, United States.

    First, I found an unlocked phone in mint condition that didn’t cost my entire rent/mortgage payment for a month. Second, the service is seamless. Buy, trade in, receive, and send old phone back. I didn’t have to do anything for shipping, packaging etc. We’ve used Back Market before several times and will continue to do so!

    Condition

    Excellent

    Purchased

    1/4/25

  • Evelyn R.

    Verified purchase

    Reviewed 1/12/25, United States.

    Super happy and pleasantly surprised. I ordered the "Fair" condition of this phone and when I took it out of the box it looked "New". It functions perfectly and the transaction and shipping from BackMarket was seamless and easy. I have purchased other devices in the past and they have never let me down.

    Condition

    Fair

    Purchased

    12/25/24

  • Richard M.

    Verified purchase

    Reviewed 1/8/25, United States.

    Perfect condition, nearly new! Barely a smudge to tell the difference! I am so happy I made the decision to order from here instead of getting a new one and paying $200-300 dollars more! also feels great knowing that I have 2-year accident protection which will cover repair or replacement if anything goes wrong, versus 1 to 2 years of manufacturer warranty that won't do anything if the device wasn't already busted on arrival! I'll be looking at backmarket first for all my tech needs from now on!

    Condition

    Excellent

    Purchased

    12/23/24

  • Harry G.

    Verified purchase

    Reviewed 12/22/24, United States.

    The phone came quick, it was in good condition, it works good and has good battery life. I used their guide to get it set up and functioning with T-mobile. That went fine, and I've been using it a few weeks now, and all is well.

    Condition

    Good

    Purchased

    12/8/24

  • Isaiah H.

    Verified purchase

    Reviewed 12/2/24, United States.

    An excellent experience. I received the phone 1-2 days early which was a nice surprise. The phone is in great shape and is exactly as described. I even got a second phone for my partner! Would recommend.

    Condition

    Excellent

    Purchased

    11/16/24

  • Andrew M.

    Verified purchase

    Reviewed 12/1/24, United States.

    Device came basically brand new. No scratches, no dents, screen was perfect, and apps running smoothly (and quickly). Haven't had any issues after having it for about a week now. I was able to easily and quickly get it activated as another line with my pre-existing Verizon prepaid plan too. We'll see how the next few months to a year goes.

    Condition

    Excellent

    Purchased

    11/19/24

  • Rick W.

    Verified purchase

    Reviewed 11/12/24, United States.

    I can't imagine getting a better deal on a phone than I got with Back Market. I got an incredible, perfect-looking phone for about 20% of the price of a new one. I'm incredibly impressed with what this company is able to offer. You've made a customer for life!

    Condition

    Fair

    Purchased

    10/29/24

  • Najja B.

    Verified purchase

    Reviewed 10/31/24, United States.

    The purchasing experience was simple and the device was in better condition than I anticipated - like new! Shipping came two days earlier than expected, an added plus. If I'm in the market again for a phone for me or my family, forget the carrier. Back Market will be my first choice.

    Condition

    Good

    Purchased

    10/20/24

  • Jake B.

    Verified purchase

    Reviewed 10/23/24, United States.

    I am amazed. I got a “good” condition phone, it’s in incredible shape. Not only is it a cosmetic 9/10, battery health is at 100%. So pleased with my purchase. Incredible value for money, and far more sustainable.

    Condition

    Good

    Purchased

    10/17/24

  • Triston F.

    Verified purchase

    Reviewed 1/14/24, United States.

    Well it's been a bit over a year since I got this refurbished phone and oh baby it's still going strong. Not a thing wrong with it when I bought it and absolutely nothing wrong now. I did screw up and crack it within the first month cause I fell on it but it's still amazing.

    Condition

    Excellent

    Purchased

    3/1/23

148 products