Seller reviews, items and info

Approved seller with 4.2/5 Stars ratingTrusted on Back Market for

Overall rating

2,200 verified reviews

Rating details

  • Accessories

    4.2/5

  • Appearance

    4.3/5

  • Battery

    4/5

  • Lens & Camera

    4.4/5

  • Overall performance

    4.1/5

  • Packaging

    4.4/5

  • Shipping

    4.5/5

Reviews

  • Krista P.

    Verified purchase

    Reviewed 12/7/24, United States.

    I ordered FOUR iphone 12 mini phones and only received one. My husband and I were at work when the order was delivered so our neighbor signed for the package and when we got home and opened the package it was only one phone, instead of four. It said all FOUR were coming at the same time. We paid over $1000 for these phones, only to get one. PLEASE HELP!!!! This is so frustrating!!!!

    Condition

    Excellent

    Purchased

    12/3/24

  • Sienna W.

    Verified purchase

    Reviewed 11/28/24, United States.

    My phone is perfect❤️

    Condition

    Fair

    Purchased

    10/24/24

  • Gregory W.

    Verified purchase

    Reviewed 11/24/24, United States.

    Works great

    Condition

    Excellent

    Purchased

    11/10/24

  • Lloyd J.

    Verified purchase

    Reviewed 10/31/24, United States.

    I am very impressed with the service and on how quickly my iPhone got shipped.

    Condition

    Premium

    Purchased

    10/28/24

  • Darlene L.

    Verified purchase

    Reviewed 10/31/24, United States.

    Phone looks new, great buy, price is good also

    Condition

    Fair

    Purchased

    10/20/24

  • José C.

    Verified purchase

    Reviewed 10/24/24, United States.

    Good item I like it

    Condition

    Excellent

    Purchased

    10/13/24

  • Celia M.

    Verified purchase

    Reviewed 10/17/24, United States.

    This was not the item I thought I had paid for. When shopping for the phone, I had filtered my search results to 256 GB. The search results indicated that this phone was less than $400. When looking at my receipt, I see I purchased a 64 GB phone for more than $400, which is frankly ridiculous. The search feature on this website is terrible and I am wholly dissatisfied with my purchasing experience. I now have to come back and purchase ANOTHER phone to match the specifications I actually want and wait another 2-3 days to be able to communicate. Normally I wouldn't care, I am not a phone person. But I rely on my phone for work and need my phone to do my job. At the very least, I would hope Backmarket will refund my $14 overnight shipping because they've wasted my time with their lousy search.

    Condition

    Premium

    Purchased

    10/16/24

  • Bruce P.

    Verified purchase

    Reviewed 10/12/24, United States.

    Came fast works really good

    Condition

    Fair

    Purchased

    9/19/24

  • Tiara H.

    Verified purchase

    Reviewed 10/9/24, United States.

    Great

    Condition

    Fair

    Purchased

    10/5/24

  • Randy S.

    Verified purchase

    Reviewed 10/9/24, United States.

    Item was just what I ordered, perfect!

    Condition

    Excellent

    Purchased

    8/30/24

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