I purchased an iPhone 12 Mini 128 GB that was refurbished. Although the item came in an excellent condition and all items came as described, I received the 64 GB model. I’m hoping to purchase again while I wait for my refund to process. If my order is fulfilled correctly next time, I will be a happy camper. We will see how it goes.

I purchased an iphone 12 mini in excellent condition. It came without a problem but upon checking the maximum battery capacity it was 79%. The warranty stated it would be at least 85%. What can I do? So far it has been difficult contacting Back Market for an answer.

I bought this for our teenager and needed it quickly because his old iPhone 8 could not manage to keep a SIM card working. This iPhone 12 mini arrived on time, was packaged very nicely and securely, and was a great deal. We wanted one in excellent condition, which this is. It was exactly what we were looking for and I love that I didn't have to break the bank for it!

I like Backmarket. Over the last four or five years, I've purchased many phones on Backmarket for my family members and myself, and I've been very pleased with nearly every purchase. However, I just bought an iPhone 12 Mini that was in "fair" condition, and it was noticeably dinged up. That would have been fine, except after I got it all set up, I got two error notifications: one for the battery not being authentic (which could be okay; maybe that meant it was a new off-brand battery), and the other error was for inauthentic camera parts. That had me the most worried. What happened to necessitate the camera being rebuilt? That was a bridge too far. Also, I couldn't get my eSIM to transfer from my old phone to this one. Something just seemed off. So, I'm returning it.

Phone arrived on time with a good cord and tool to remove the SIM card. No problems with delivery! The iPhone 12 mini was like new -no scratches-glass was perfect- turned on with no hesitation -the battery charged immediately - synced with the old iphone easily. Am very pleased with the quality as described by the seller. This was another superb iPhone purchased from Backmarket . Believe it is number 6 at this time. Have another one coming this week. You guys ROCK!

Device in good shape and delivered quickly. However the battery was not at 80% health or better as advertised. It came 78% and says service. But I don’t have time to replace it right now so I’ll just deal with it and get the battery replaced by apple down the road.