Verizon

Seller reviews, items and info

Approved seller with 4.6/5 Stars ratingTrusted on Back Market for 2 years

Based in United States

Overall rating

4,785 verified reviews

Rating details

  • Overall performance

    4.6/5

  • Appearance

    4.7/5

  • Accessories

    4.5/5

  • Battery

    4.4/5

  • Lens & Camera

    4.7/5

  • Packaging

    4.6/5

  • Shipping

    4.7/5

Reviews

  • Tia W.

    Verified

    Reviewed 10/1/25, United States.

    Hi, this is my second time ordering off of this app. This is not my first time buying refurbished phones or devices I decided to get something new and I was hearing that the iPhone 14 Pro Max still works pretty good in 2025 it came around 6 PM. Got here in two days. I love it. It’s much bigger than my 13 the maximum capacity came at 84% so it’s pretty good. I bought this in a good condition from looking at it. It has no scratches at all.!! will be buying again

    Condition

    Good

    Purchased

    9/29/25

  • Linda l. M.

    Verified

    Reviewed 8/24/25, United States.

    My phone arrived when it was supposed to. It was packaged well, and despite it being labeled as “fair” I only could barely see a tiny little scratch on the side. Once I put a case on there – no more scratch! The phone powered on and worked just like it was new from Apple. I will definitely be buying from back market again and will be recommended them to anyone in the market for refurbished electronics.

    Condition

    Fair

    Purchased

    8/12/25

  • Tosha H.

    Verified

    Reviewed 9/3/25, United States.

    Well I bought a IPhone 14 Pro Max (excellent condition) wouldn’t take out the box for about a week and a half after I received it, was waiting on the case I had bought to come in the mail. I didn’t want anything to happen to it. The last time I had a new iPhone was 2018. So I was really excited to get it! Just let me say that I am so pleasantly impressed by the quality of my iPhone! It looks brand new! Thank you and when it’s time to trade in. I’ll be coming back to y’all!

    Condition

    Excellent

    Purchased

    8/20/25

  • April C.

    Verified

    Reviewed 1/12/26, United States.

    Very well taken care of, something I was scared of when ordering was that it was going to be in bad condition but it was actually in great condition almost new looking. Very glad I went with this choice

    Condition

    Good

    Purchased

    12/28/25

  • Djovanie L.

    Verified

    Reviewed 7/30/25, United States.

    OMGGGGG, I am very happy with my iPhone 13 Pro Max best birthday gift to myself lol , but I got this in good condition with 512 GB , when I tell you this iPhone came with barely scratches on it literally looks brand new 💅🏽, its worth the price trust me plus real fast shipping . Thank you and may god bless y’all ❤️❤️

    Condition

    Good

    Purchased

    7/25/25

  • Joombie C.

    Verified

    Reviewed 6/23/25, United States.

    I bought an iPhone 14 Pro unlocked and my experience was great! Unfortunately, four days before I bought a screen protector I cracked my screen. Luckily, I added the protection that black market offers for phone so I hope I can get my screen fixed. I am in the process of sending my phone to get fixed after paying a $40 fee.

    Condition

    Fair

    Purchased

    6/9/25

  • Ruth J.

    Verified

    Reviewed 6/15/25, United States.

    I feel excellent about my iPhone 14 Pro Max. I love everything about it. It's swift, has no scratches, and looks brand-new. The shipping process was fast. Back Market is a great store where you can buy phones. They are honest about the fees, with no hidden costs. The prices are affordable. I buy all my phones and devices from Back Market. Thank you, Back Market, for your great telephones.

    Condition

    Good

    Purchased

    6/3/25

  • Caritta P.

    Verified

    Reviewed 3/26/25, United States.

    I just want to say THANK YOU to the seller!!!!! I’ve been shopping around doing research on refurbished phones. This is the place to go!!! I bought 2 iphone13. One from another seller since my son wanted a different color. They have 4 options when choosing a device. Fair, good, excellent and premium. I ordered in good condition and received it in EXCELLENT condition!! Arrived in 2 days. There were no flaws that I could physically see. Hopefully internally is just as good. I will be getting my upgrades from here on out instead of paying full price for a brand new one.

    Condition

    Good

    Purchased

    3/21/25

  • Dysani W.

    Verified

    Reviewed 2/26/26, United States.

    I was sooooooo scared of ordering through here but I only had a budget of $400 for a new iPhone . And I had the iPhone 12 Pro , I wanted the 13 pro max. I knew I couldn’t afford it . I searched and made comparisons and ultimately went with back market . WHEN I TELL U THIS PHONE IS BRAND NEW 🆕! I WILLNEVER BUY ANYTHING FRESH AGAIN . Do u know how many iPhones I ran through? The 6 , the 6plus , the 12 the 12pro , the 14 , all full price . I JUST UPGRADED AT LESS THAN HALF THE PRice PLUS WARRENTY ?!?! Oh yeah I’m here to stay. NOT A SCRATCH ANYWHERE!!! I got the excellent condition! NEVER BUY IN FULL AGAIN !

    Condition

    Excellent

    Purchased

    2/22/26

  • Tia I.

    Verified

    Reviewed 12/21/25, United States.

    My refurbished iPhone 14 works like a charm. It was secure and neatly packaged. I love it. It’s exactly what was advertised. I was able to set up my new phone and use it right away. Thank you so much! Will refer customers to backmarket.

    Condition

    Fair

    Purchased

    12/12/25

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