Seller reviews, items and info

Approved seller with 4.2/5 Stars ratingTrusted on Back Market for

Overall rating

2,200 verified reviews

Rating details

  • Accessories

    4.2/5

  • Appearance

    4.3/5

  • Battery

    4/5

  • Lens & Camera

    4.4/5

  • Overall performance

    4.1/5

  • Packaging

    4.4/5

  • Shipping

    4.5/5

Reviews

  • Joe A.

    Verified purchase

    Reviewed 12/31/23, United States.

    My iPhone 12 mini was in great condition cosmetically and has been running flawlessly. The battery is sufficient to get me through a day with some to spare. Great to have more storage too!

    iPhone 12 mini 128GB - White - Unlocked

    Condition

    Excellent

    Purchased

    12/14/23

  • Barbara R.

    Verified purchase

    Reviewed 9/10/23, United States.

    I was concerned when I saw a notice that Apple didn't recognize a part on the phone. A friend tried to contact Apple but they said I would have to bring it in to the Apple store [an hour drive] I checked on your website and saw where that might happen but it is ok [??] I am still uncertain but once I learn how it works, I am sure I will be happy with my phone

    iPhone 11 Pro Max 256GB - Space Gray - Unlocked

    Condition

    Good

    Purchased

    8/24/23

  • Chris B.

    Verified purchase

    Reviewed 8/1/25, United States.

    Easily able to transfer the information from my old phone to this one. So far no issues.

    iPhone SE (2020) 128GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    7/13/25

  • Chelsea L.

    Verified purchase

    Reviewed 7/24/25, United States.

    Amazing! Looks brand new, and functions great.

    iPhone 14 Pro 128GB - Deep Purple - Unlocked

    Condition

    Excellent

    Purchased

    6/23/25

  • Neal K.

    Verified purchase

    Reviewed 7/23/25, United States.

    Ordered for my kid, easily took to Verizon and had switched for old phone

    iPhone X 256GB - Space Gray - Unlocked

    Condition

    Excellent

    Purchased

    7/6/25

  • Gilberto P.

    Verified purchase

    Reviewed 7/23/25, United States.

    Everything is perfect

    iPhone 11 Pro 64GB - Space Gray - Unlocked

    Condition

    Fair

    Purchased

    7/3/25

  • Shakoora P.

    Verified purchase

    Reviewed 7/20/25, United States.

    10/10 my phone came quick & as expected. Def shopping again

    iPhone 12 mini 64GB - Black - Unlocked

    Condition

    Fair

    Purchased

    7/3/25

  • Elizabeth E.

    Verified purchase

    Reviewed 7/14/25, United States.

    Exactly as described. Couldn't be happier!

    iPhone SE (2020) 128GB - White - Unlocked

    Condition

    Excellent

    Purchased

    6/30/25

  • Haley M.

    Verified purchase

    Reviewed 7/13/25, United States.

    Love it! absolutely love it!!

    iPhone 14 Pro 128GB - Space Black - Unlocked

    Condition

    Excellent

    Purchased

    6/26/25

  • Zenia D.

    Verified purchase

    Reviewed 4/8/25, United States.

    I’ve ordered from Back Market twice before, and my first experience was great. I purchased an iPhone 6s in “excellent condition,” and it arrived in perfect condition with no issues. This time, I ordered an iPhone 11 Pro Max in “premium” condition, which is supposed to be the best available option. Unfortunately, this phone has been a huge disappointment. Despite paying more for the top-tier condition, the phone overheats to the point of being uncomfortably hot in my hands and doesn’t charge fully. It only charges to 80%. When I reached out for assistance, I was told I could only return it for a refund, with no option for an exchange. That means I would be without a phone for another week. I’ve always spoken highly of this website, but I’m now incredibly disappointed by this experience.

    iPhone 11 Pro Max 512GB - Midnight Green - Unlocked

    Condition

    Premium

    Purchased

    4/2/25

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